Trusted Agent profile · Canterbury
★★★★★
963 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 963 reviews on two platforms, including 194 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Miles & Barr Canterbury won ESTAS awards in two years, most recently 2025.
ESTAS winner in two years: 2025, 2023.
2025 1 Best in Postcode ESTAS 2025 winners
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotI have had a great experihence with…
I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.
5/5
TrustpilotGreat Lettings team
Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.
1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
5/5
GoogleTotally professional from start to finish. Best estate agent in the area - no question. Kept us informed at all stages of the sale of our house and communicated with solicitors on both sides to ensure a smooth process. Have recommended Miles and Barr estate agents to everyone we know. 10/10 !
5/5
TrustpilotThank you!
From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!
5/5
TrustpilotMiles and Barr - Kerrie Brunger
After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.
4/5
TrustpilotI would recommend Miles and Barr for selling your property…
I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.
4/5
GoogleExcellent Estate Agent.
1/5
TrustpilotI would NEVER EVER use Miles & Barr again.
I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.
5/5
TrustpilotMiles and Barr in ashford are brilliant…
Miles and Barr in ashford are brilliant they haven’t been open for long but they already sold my partner property the staff are amazing he wouldn’t go with no other estate agent apart from them for now on
5/5
TrustpilotThankyou Sophie
Sophie did everything she could to ensure i was able to relocate to canterbury by christmas after starting my property search in mid October. They were always friendly and easy to talk to, and was always happy to answer my questions. fantastic service.
5/5
TrustpilotExcellent service
I have used multiple estate agents but Miles and Barr are head and shoulders above the rest. They provide an HONEST service that is value for money. The staff are willing to go the extra mile and know their stuff. Highly recommend
5/5
GoogleFrom starting the process it was very straight forward. Communication was good and updates at the final stages. Would recommend... Well done everyone
5/5
GoogleVisited this site to see what price certain houses were.
Thank you for taking the time to rate us, Janet. We do pride ourselves on delivering a great customer experience. If there is anything else we can help you with in the near future, please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleBrilliant service from Adam & Rob, great work from start to finish. Very professional all the way through.
5/5
TrustpilotBest estate agents .
I was amazed at the service I received from all the staff at Miles and Barr, especially from Debbie Mead as she kept me more informed than my Solicitor about proceedings best estate agents I have ever dealt with.
5/5
GoogleMiles and Barr were a pleasure to deal with from start to finish. They were absolutely brilliant in every way. Steve, Dan snd Luke have been fantastic to deal with snd I would not hesitate to recommend them!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotAmanda completed my property review
Amanda completed my property review, lovely lady and happy for her to continue with my inspections.
5/5
TrustpilotMiles and Barr have been so helpful…
Miles and Barr have been so helpful through quite a stressful sale. A big Thankyou to Denise especially, she was always on hand to answer my calls and really prompt to respond to any of my queries!
5/5
TrustpilotVery good experience
The experience of booking a viewing and applying for a property was the easiest that I've had with an agency so far. Sophie in the Canterbury office was always really helpful and quick to reply too.
1/5
GoogleSelfish agent. What they want is to get money from you, not providing the service.
Thanks for providing your feedback. Unfortunately, having looked into the points you have raised this is a matter in relation to a rental issue in Canterbury so we cannot be of more assistance at this time. We are disappointed to have received three negative reviews regarding the same issue, all of which are not relative to the Whitstable branch. Kind regards, Bradley Wright, Whitstable office manager
5/5
GoogleVery friendly welcoming staff here. We have had bad experiences in the past with other estate agents However, we had such a good experience with Lucy & the rest of the team at Miles & Barr. They were professional and thorough. We wouldn’t hesitate to recommend them.
3/5
GoogleThe agents were friendly people and they have a large range of properties but I was unhappy with the service I received after sale. The person managing my move ignored most emails and phone calls. It was extremely frustrating!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Miles & Barr Whitstable won Best in Postcode (CT5) at the ESTAS 2025 awards, its most recent, and ESTAS awards in one earlier year.
Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
