Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDan and Luke in particular have been incredibly helpful. Their professional approach and firm but fair attitude has supported us as vendors and has really shown that they are acting in our best interests. Given the stamp duty deadline has increased their work exponentially they have still managed to maintain excellent time scales in response which not everyone recognises , and we are very grateful for their service. For the time and effort the whole team has invested in the sale they are exceptional value.PositiveResponsiveness, Quality, Professionalism, Value
Liz · 25 October 2021
★★★★★ 5/5
GoogleExquisite service, Thank you :)
Everyone I have met at Whitstable Miles and Barr have made my experience a pleasant one. I first met Stuart and Luke who were great and have had more dealings now with Ricky , who has been upbeat, professional, really easy to talk to, very helpful and on the ball with everything. I am in the early stages of my sale so still a journey to go with M&B but so far, so fabulous !
Also Nick the photographer was great and phone conversations I have had with Virginia have been very professional and courteous, I would thoroughly recommend them.
Thanks to all xPositiveResponsiveness, Quality, Professionalism
Karena · 25 October 2021
★★★★★ 5/5
GoogleWow what a team from start to finish they have been amazing. Everyone that I’ve had the pleasure of speaking to, could not of been more kind, helpful and understanding. They take the time to listen and really understand how stressful moving can be and go out of their way to ease the whole process. You certainly feel that you are in safe hands.
I would highly recommend Miles and Barr for their professionalism, knowledge and being able to offer a seamless service.PositiveResponsiveness, Quality, Professionalism, Value
Claire · 25 October 2021
★★★★★ 5/5
TrustpilotI bought a lovely flat recently through…
I bought a lovely flat recently through Miles & Barr, I was actually dreading the process as it as it can be long, boring and very frustrating. I was pleasantly surprised how painless and quick it it all was. They also introduced to really good solicitors which really helped and a member of their team (Louise Daly) was always on hand with any questions or worries I had. I can most definitely recommend Miles and Barr.
Fee · 20 May 2022
★★★★★ 5/5
TrustpilotWonderful experience.
This was a very smooth and friendly process, with a lot of help from Anna and Holly, made this a lot less stressful, they listened to my needs and wishes, many thanks Jason.
J · 10 August 2021
★★★★★ 5/5
TrustpilotThanks for the perfect Xmas gift Miles and Barr
It's been a long journey looking for a home for my family and finally we got our dream home thanks to the great team at Miles and Barr, when I say great, I really mean great from Natalie who's always been responsive and supportive, Sophie,Jake who's taken us on several viewings and the rest of them team behind the scene,my family says a big thank you,words aren't enough to express our gratitude, thanks so much guys and double thanks👍👍👍👍
Olukayode · 30 November 2021
★★★★★ 5/5
TrustpilotBig thank you to Miles & Barr
I have just completed on my lovely new home in Ramsgate, with a seaview, thanks largely to the quick thinking of Chelsea at Miles & Barr. I had seen the house on Rightmove before but it had been snapped up already. I was viewing another property with Chelsea and happened to mention the house, she said that the house may come back on the market and fitted me in for a quick dash round (after we spent about 15 minutes trying to unlock the door). The outcome was that I got my dream house! Then came the nightmare solicitor charade, but Suzanne at M&B helped through the whole process, always at the end of the phone and a delight to deal with. Thanks to all at Miles & Barr and I would happily recommend them to any house hunters out there. Good luck.
Aled · 24 September 2021
★★★★★ 5/5
TrustpilotGreat experience
Great experience. The agents were courteous, answered our many questions and concerns. kept us updated as every step of the way. Anna Adamczak was particularly great
Nkadinma · 22 July 2022
★★★★★ 5/5
TrustpilotAnna Adamczak
Anna AdamczakI want to personally thank your employe for helping me out. Everything went smoothly and quick . Best experience I ever had with a letting agency .5 star 🌟
Christian · 2 January 2022
★★★★★ 5/5
TrustpilotDescribing Holly's service as excellent…
Describing Holly's service as excellent would be an understatement. From the first moment we interacted with her she impressed us with her professionalism, friendliness and responsiveness. We were stressed about our move from London to Canterbury but dealing with Holly has made the experience significantly smoother. It is worth noting that her stellar services continued even when she had to take on an extra workload to cover for an absent colleague. She made sure to inform us of her increased workload and to direct us to where we should follow up with questions if we needed more immediate responses.Our interaction with her has reflected very positively on Miles & Barr in general. I'm also happy to say that when we had to contact someone else on the team for help - Rhian - she too demonstrated similar qualities. Our gratitude goes to both of them.
Zi · 2 September 2021
★★★★★ 5/5
TrustpilotHome purchasing
We unfortunately didn’t use Miles and Barr to sell our home, but had the pleasure of purchasing our next home through them.Throughout our experience of moving home, they demonstrated how the process should be handled, unlike our agents selling our home.In our opinion they went above and beyond. With a team, very well led by Hollie-Anna, we received weekly phone calls, giving us regular updates on what we needed to do and what we were waiting on from other parties involved.They were always on the other end of the phone, willing to speak and explain various processes and always more than willing to assist in anyway they could.
Ben · 30 August 2021
★★★★★ 5/5
TrustpilotShelley and Aggi were impeccable…
Shelley and Aggi were impeccable throughout what has turned out to be a rather turbulent sale, but have always been dutiful, patient and understanding and helped us thoroughly in the process!
Samuel · 30 October 2021
★★★★★ 5/5
Googleexcellent service from Miles and Barr, Ricky was knowledgeable, responsive and professional throughout and made the process much less stressful. I would highly recommend Miles and Barr and in particular Ricky.
Lisa · 25 October 2021
★★★★★ 5/5
TrustpilotStress-free and enjoyable rental experience helping us find our perfect home
We approached Miles & Barr about a beautiful house that my boyfriend and I were hoping to rent. It ticked every single one of our boxes - but there was a lot of interest! We were in touch with Holly Hill at the estate agents throughout the process who ensured we had every opportunity to view the property, meet the landlady and kept us reassured throughout until our acceptance. Holly really supported our application and has made the whole process so easy, accommodating our needs. It has been such a positive journey. Thank you!
Sam · 12 August 2021
★★★★★ 5/5
TrustpilotJake Chamberlain
Jake showed me round 2 properties today and was very helpful and polite.He gave lots of extra advise after the viewing which was much appreciated.Thanks Jake!
Jordan · 15 June 2022
★★★★★ 4/5
GoogleWe found Kerry Butcher, to be most helpful throughout the whole process. Her calm demeanor was much appreciated. Many thanks, to the whole team , who were friendly and professional.
Jane · 12 March 2025
★★★★★ 5/5
TrustpilotExcellent service
I haven't bought a property in over 40 years so was a bit rusty. Everything Miles and Barr have done for me has been excellent, from the initial introduction, both polished and professional to the updates received every ten days to let me know how the sale was going through. Any difficulties quickly remedied, I can't praise Miles and Barr enough. I would also like to praise Ben for his professionalism during the initial meeting and Shelley Webster who has kept me up to date throughout the procedure.
Jacqueline · 17 June 2021
★★★★★ 5/5
TrustpilotGreat experience with Miles & Barr as…
Great experience with Miles & Barr as first time buyers.
Madeleine · 21 October 2025
★★★★★ 1/5
TrustpilotNot a good experience.
We asked M&B to market our house last autumn and only had a few viewers. The few viewings that did take place, we never had any feedback from the agents. For weeks on end we heard nothing from them. Earlier this year they called me suggesting we dropped the price by £10k to get in before the stamp duty concession ended. But no sale. So I cancelled the contract and put the property with a different agent. A week and a half later and we have an offer at the original (higher) asking price which we have accepted.
Peter · 6 June 2021
★★★★★ 5/5
TrustpilotSophie Collins was a great help in…
Sophie Collins was a great help in finding us our latest property to let. Communication was very polite and helpful. We are very pleased. Thanks so much.
Octavia · 12 March 2022
★★★★★ 5/5
TrustpilotHelped me through the entire process of…
Helped me through the entire process of getting the house on the market and finding a buyer. The sales negotiator, Louise Daly, was professional, friendly and determined throughout to make sure the sale went through as smoothly as possible in a difficult time. Was genuinely pleased for me when it was completed which was lovely.
Consumer · 3 January 2024
★★★★★ 5/5
TrustpilotWas seamless from start to finish
Was seamless from start to finish. Anna was very helpful and guided me through all the steps and procedures to get my new place.
John · 28 July 2022
★★★★★ 5/5
TrustpilotA big thanks to Holly at Miles and Barr…
A big thanks to Holly at Miles and Barr for helping me secure a great flat. Service I have received has been exceptional as I have been looking for sometime.
Vinyl · 23 August 2021
★★★★★ 5/5
TrustpilotAmazing experience
Holly Hill is an absolute diamond. Really helped my partner and I land out first rental together. Fast responses and very friendly and polite. We really appreciate the help! :)
Charlotte · 19 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
