Trusted Agent profile · Canterbury
★★★★★
1,453 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF, CT1 1UF
Part of Miles & Barr, see every office.
Miles & Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.6 out of 5 across 1,453 reviews on two platforms, including 637 Google reviews rated 4.7.
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Miles & Barr Canterbury won ESTAS awards in one year, most recently 2023.
ESTAS winner in one year: 2023.
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Shelley Webster could not have been more amazing. She was there for me every step of the way. Professional, hard working and efficient. Miles and Barr kept me sane through an extremely difficult sale and purchase. Could not recommend them enough.
5/5
GoogleHighly professional staff, wonderful communicators,very impressed with their attention to details and taking on board all our enquiries. Well done.
5/5
GooglePositive experience with miles and Barr Canterbury. Chloe showed me around a few properties and was informative and made the whole process so easy when putting an offer in, which was accepted. She was a lovely estate agent to show me around these properties.
5/5
GoogleI was most impressed with the service that I obtained from Olivia Petri when she recently showed me a property in Canterbury, She was professional and knowledgeable about the property and persuaded me that it would make an ideal investment purchase.
5/5
TrustpilotI’d recommend Miles & Barr
I’d recommend Miles & Barr. They were great at recommending properties to us and keeping in touch about viewings. And throughout the buying process I had one point of contact, Louise, who was so helpful and communicative. She was always ready to help and update us. Great service!
1/5
GoogleFormal complaint since 28 April '23 Not shared in the team for a response until yesterday, when it was requested for me to resend? Shockingly bad service!
1/5
Trustpilothad a viewing booker for today,
had a viewing booker for today,the lady who carried out the viewing couldnt answer any basic questions so she clearly hasnt been trained,not at all helpful not her thought as they shouldnt have sent her.information certainly not upto date and true on the details,waste of my time
5/5
TrustpilotNever did I feel I was anything but a…
Never did I feel I was anything but a valuable client and communication was excellent.Sarah our liaison person was always ready to help and consistently kept us informed of pogress with our sale.Moving home is very stressful and it's good to know you have competent team at your back.Well done to all.
5/5
GoogleI am a first time buyer and bought through Miles and Barr Canterbury. They ensured everything ran smoothly from start to finish, I couldn't be happier with their services. Great professionalism throughout and always kept me up to date. I would highly recommend buying through them. Thank you Miles and Barr
5/5
TrustpilotProfessional, but personable service.
We were kept updated throughout the whole process. Really friendly and efficient staff. Would use again, though I hope we won't have to any time soon! Brilliant service, knowledgeable staff and would recommend.Emily Stickler stood out as especially good as she was instrumental in keeping things moving along and everyone updated. Many thanks!
5/5
TrustpilotExcellent service throughout
Peter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout.
5/5
GoogleLovely experience and amazing help from Lynette today! Thank you so much for being so lovely and helpful.
5/5
GoogleWe've recently had a viewing with Georgia, very impressed and really helpful with the questions asked. Many thanks
5/5
GoogleA very supportive and helpful team who made the process of selling my property really easy.
Thank you for your kind comments, Paul. It's great to hear that we were supportive and helpful when selling your property. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotAmanda Watson @ Miles & Barr is…
Amanda Watson @ Miles & Barr is fantastic, it's so refreshing to deal with a Credit Controller who is well informed, helpful and efficient. In two brief phone calls with Amanda, she has resolved a situation that has been ongoing for several months. Amanda, I really appreciate your assistance. Kind regards, Richard Nash
5/5
TrustpilotBrilliant service!
I had a lot of difficulties communicating with the letting agents from other agencies. Miles & Barr however was able to arrange viewings and submit applications within the hour. Kerrie especially helped me liaison with the landlord quickly and efficiently, so that all parties were happy with the contract. Brilliant service!
5/5
TrustpilotMiles & Barr Magic
we have bought,sold,and rented out through Miles& Barr over the years, and they have all been outstanding in all aspects.Always friendly, attentive, and prompt in comunicating.Keep up the good work lads & lasses
5/5
GoogleAmazing service from Shannon in Canterbury branch, she was very knowledgeable and told us everything we needed to know and was so helpful.
5/5
TrustpilotProfessional Service
An excellent service from Miles and Barr Canterbury all the way through from initial meeting and valuation by Aliyah to pre-exchange consultation and guidance from Rebecca
5/5
GoogleIf you are reading these reviews and considering whether to engage Miles & Barr to buy or sell your property I can highly recommend their impressive services. I found them to be very professional with a friendly team to guide you through the buying/selling process.PositiveResponsiveness, Quality, Professionalism
3/5
GoogleA few issues when I moved in but were dealt with very quickly by Julie.
Thank you for taking the time to rate us, Johanne. It's great to hear Julie has been there to help you efficiently when needed. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotAlways excellent service
Always excellent service from Miles & Barr. Our property manager, Amy, is fantastic. If there is something she can’t answer she will get straight on it and get it sorted ASAP. A real pleasure to deal with. If you are considering using Miles & Barr, don’t hesitate.
5/5
GoogleHouse viewing with Alfie from the Canter office. Very professional, easy to talk too with good after viewing service. Thank you.
1/5
TrustpilotHad 2 properties to sell.didn’t even…
Had 2 properties to sell.didn’t even call back
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Miles & Barr Canterbury won Best in Postcode (CT1) at the ESTAS 2023 awards.
