Trusted Agent profile · Canterbury
★★★★★
1,454 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF, CT1 1UF
Part of Miles & Barr, see every office.
Miles & Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.6 out of 5 across 1,454 reviews on two platforms, including 637 Google reviews rated 4.7.
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Miles & Barr Canterbury won ESTAS awards in one year, most recently 2023.
ESTAS winner in one year: 2023.
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotI have had a great experihence with…
I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.
5/5
TrustpilotGreat Lettings team
Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.
5/5
GoogleHighly recommend Miles and Barr, they worked with us from start to finish, we purchased a property and sold one with them and there was never any bias on either side. Friendly professional team who we would be delighted to use again in the futurePositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
5/5
GoogleBoth the valuation and viewings arrange by the team have been excellent and very professional. We have also had advice around mortgages. Having had some some very poor experiences with Estate Agents I have been blown away by the service from Miles & Barr.PositiveProfessionalism
5/5
GoogleA cut above the other agents for many years now.PositiveProfessionalism
Thank you for your kind comments, James. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotThank you!
From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!
5/5
GoogleI was contacted by a very friendly sales/lettings negotiator Mia Steven’s from the m&bar office . Very informative and helpful service.
1/5
GoogleI sent a registration form to let an apartment but since then they haven't even replied. Really bad service.
5/5
GoogleGreat team with the persistence and patience to get even the trickiest sales through. Well done Miles and Barr.
5/5
TrustpilotMiles and Barr - Kerrie Brunger
After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.
4/5
TrustpilotI would recommend Miles and Barr for selling your property…
I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.
1/5
TrustpilotI would NEVER EVER use Miles & Barr again.
I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.
5/5
TrustpilotMiles and Barr in ashford are brilliant…
Miles and Barr in ashford are brilliant they haven’t been open for long but they already sold my partner property the staff are amazing he wouldn’t go with no other estate agent apart from them for now on
5/5
TrustpilotThankyou Sophie
Sophie did everything she could to ensure i was able to relocate to canterbury by christmas after starting my property search in mid October. They were always friendly and easy to talk to, and was always happy to answer my questions. fantastic service.
5/5
TrustpilotExcellent service
I have used multiple estate agents but Miles and Barr are head and shoulders above the rest. They provide an HONEST service that is value for money. The staff are willing to go the extra mile and know their stuff. Highly recommend
5/5
GoogleHad viewing with Mia today she was really informative and very easy to talk to and professional
5/5
TrustpilotBest estate agents .
I was amazed at the service I received from all the staff at Miles and Barr, especially from Debbie Mead as she kept me more informed than my Solicitor about proceedings best estate agents I have ever dealt with.
5/5
GoogleA professional office with enthusiastic staff willing to help through the whole sale of property process.
5/5
GoogleMilles and Barr is a really professional agency with useful and beneficial advice, guidance and feedback.
5/5
TrustpilotAmanda completed my property review
Amanda completed my property review, lovely lady and happy for her to continue with my inspections.
5/5
GoogleGreat staff. Very helpful and knowledgable
Thank you for your kind comments, Gerard. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotMiles and Barr have been so helpful…
Miles and Barr have been so helpful through quite a stressful sale. A big Thankyou to Denise especially, she was always on hand to answer my calls and really prompt to respond to any of my queries!
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Yes. Miles & Barr Canterbury won Best in Postcode (CT1) at the ESTAS 2023 awards.
