Trusted Agent profile · Canterbury
★★★★★
1,454 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF, CT1 1UF
Part of Miles & Barr, see every office.
Miles & Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.6 out of 5 across 1,454 reviews on two platforms, including 637 Google reviews rated 4.7.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleThey have been fantastic from start to finish! Excellent communication from all staff and are very quick and responsive with any emails and calls I made. I would highly recommend anyone looking to sell their property to contact them and see for yourself.
5/5
GoogleVery professional. Clear explanation on all areas throughout the process.
5/5
TrustpilotVery good experience
The experience of booking a viewing and applying for a property was the easiest that I've had with an agency so far. Sophie in the Canterbury office was always really helpful and quick to reply too.
5/5
GoogleDenise had excellent communication, treated us with the respect and empathy as she guided us through the extended journey.
5/5
GoogleVery responsive and polite.PositiveResponsiveness, Professionalism
Thank you for your kind comments, darko. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleVery informative, friendly, answered all questions.
5/5
GoogleFriendly and professional service. We were kept informed of updates throughout the whole process
5/5
GoogleHad a really great experience buying through miles and Barr. James the financial advisor was brilliant and Chloe/Sarah genuinely cared about our move. If you’re looking to buy/sell in Canterbury, I would recommend completely. You’ll understand why they are the leading agent.PositiveProfessionalism
5/5
GoogleCan not give these guys more credit the service was outstanding . I had my house up for sale with 2 previous agents and after 6 months nothing went into miles n barr and they had it sold with in the week i woukd highly recommend them 🖒🖒 …
5/5
TrustpilotRenting made easy
It was a delight to work with the letting agent Anna Adamczak who helped to secure my family's new home to rent. She was very helpful and explained the process. Thank you.
5/5
TrustpilotAlways excellent service from miles &…
Always excellent service from miles & Barr. We've recently been dealing with Luke who has been very helpful and always responds straight away. Very professional and always on hand if we have a problem or question.
5/5
GoogleExcellent communication and whole process ran very smoothly
5/5
GooglePurchased a property through Miles & Bar exclusive - kept us informed throughout, answered calls and queries promptly and acted in a thoroughly professional manner. In comparison to my selling agents they were night and day better. I wouldn't hesitate in recommending this company for your sale
1/5
TrustpilotI moved in to my new house a month ago
I moved in to my new house a month ago. Since I moved in nobody really paid attention to me, had some problems in my home so I had to deal with them on my own. I wouldn't suggest this estate agency.
5/5
GoogleI have nothing but positive things to say about my experience with Miles & Barr Canterbury. The staff are very professional and extremely helpful. I would definitely recommend to anyone looking to buy or sell.
5/5
TrustpilotVery helpful
Very helpful service. Managed to arrange 2 last minute viewings. Max who showed me 3 flats was very helpful and was able to give me all the information I asked for. Thanks
5/5
GoogleHad a lovely viewing with a girl called Georgina, she was really helpful and would definitely recommend speaking to her if you are looking to move to Canterbury. She knows the area well and is very familiar on the processes.
1/5
TrustpilotHorrible service
Horrible serviceAll they care is money and as long as they can see possibility they will hunt you down like dogs.Companies with this type of attitude shouldn't last long. They are like Dorian Grey, pretty on outside and rotten on inside
5/5
TrustpilotI had a very good experience from…
I had a very good experience from booking of viewing to acceptance of offer. It was a smooth journey. The little challenge I had was promptly sorted by Jenny Harmes. Thank you Miles & Barr.
4/5
GoogleHelpful staffPositiveProfessionalism
Thank you for your kind comments, Bridget. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
4/5
GoogleAll of the the team I have dealt with at Miles and Barr have been very professional and helpful and a pleasure to deal with.
5/5
GoogleFrom start to finish the whole team were amazing. Through a really difficult purchase I have never get more supported. I would never use another agent or broker again now I’ve found the team at Canterbury.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotA professional and highly competent…
A professional and highly competent company with friendly staff. Strongly recommended.
5/5
TrustpilotI have been working with Sophie
I have been working with Sophie, she has kept me up to date each step of the way on my rental process, which is a great help to elevate some of the stress of moving.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Miles & Barr Canterbury won ESTAS awards in one year, most recently 2023.
ESTAS winner in one year: 2023.
ESTAS awards by year, 20232023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Miles & Barr Canterbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Yes. Miles & Barr Canterbury won Best in Postcode (CT1) at the ESTAS 2023 awards.
