Trusted Agent profile · Canterbury
★★★★★
1,454 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF, CT1 1UF
Part of Miles & Barr, see every office.
Miles & Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.6 out of 5 across 1,454 reviews on two platforms, including 637 Google reviews rated 4.7.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotMiles and bar are the best letting…
Miles and bar are the best letting agent, Highly recommend. Please don't waist your time with non reliable agents, stick to Miles and bar and they will get you exactly what you desire.My search didn't take long after I registered with them.They kept to their words, and reach out to me immediately the property of my choice is in the market.I am grateful.
5/5
GoogleViewed a couple of houses with the valuer Lynette.She was very helpful and chearful. Understood exactly what we are looking for. Very honest and professional went out of her way to find things out that was not on mentioned on the property Definitely recommend Miles and Barr Estate Agents.
5/5
GoogleHad a viewing today with Mia in Westgate, she was very easy to talk to, polite and well mannered. She was well informed about the property and was able to answer all of our questions. Would highly recommend this estate agent to others
5/5
GoogleI would like to say how impressed I am with the service of Miles & Barr, property went onto the market extremely quickly with photos being done within a short time frame initial interest very good. Ben King advice and knowledge been extremely helpful
5/5
TrustpilotGreat customer service
Great customer service especially Natalie heard. Great local knowledge and went out of her way to help. Would highly recommend
5/5
TrustpilotMax :)
Max was really helpful during the viewing and answered all of the question that I asked.
5/5
GoogleWhat is there to say Aliyah, was a fabulous agent taking charge of all our concerns on a recent house valuation. Would definitely recommend 🌟 🌟 🌟. 🌟 🌟 …
5/5
GoogleI have had a fantastic experience dealing with the sales team at Miles and Barr. In particular, Chloe has always been prompt in giving extra information on houses I might be interested in and has always kept me up to date with new properties. James the mortgage advisor was superb and handled everything in the sales process without hesitation. Would recommend both to anyone without question!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotKerrie was really helpful and very…
Kerrie was really helpful and very professional all through the time. Thanks to her, she made the process seamless and easy
5/5
GoogleMe and my partner had a viewing with Mia this morning from Miles and Barr and she was extremely patient and very helpful. She really helped us to get a positive experience of seeing the property and picturing our foreseeable future there.
1/5
TrustpilotVery poor experience
Very poor experience. Difficulty for buyer of my property to get a second viewing booked in. Little involvement in sales process.Would not sell through this agent again. Made a formal complaint but they want their fees.
Thank you for taking the time to leave us a review. We take customer experience very seriously and I can see that after your formal complaint was submitted, we completed a full investigation on each point raised. Although you were disappointed with the outcome, we have factually indicated why your complaint has been closed. It's disappointing to hear that are not fully satisfied with our services, but if there is anything else I can help you with or you would like to discuss further, please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Mark, Customer experience manager
5/5
TrustpilotSophie Collins was really helpful and…
Sophie Collins was really helpful and prompt during the rental of the property. Thank you
5/5
TrustpilotVery happy with the team
Very happy with the team, in particularly Suzanne who did a great job keeping the chain moving
5/5
GoogleGreat professional service - Georgina was knowledgeable about the local area and gave me a fabulous tour of the property - thank you!PositiveProfessionalism
5/5
TrustpilotSophie was very helpful and worked…
Sophie was very helpful and worked quickly to find somewhere that suited our needs
5/5
TrustpilotHelpful so far
The estate agent Kerry Brunger has been very helpful and professional so far in helping me secure a let in Kent.
5/5
TrustpilotBest Ever
This is the most succint and efficient estate agents ive ever dealt with, they were kind and considerate and so quick. I would highly recommend. from the viewing was amazing and they gave me time to look around and were very caring to the admin and final documents and referencing was user friendly. The staff are really lovely. thank you so much Miles and Barr.
5/5
GoogleAbsolutely brilliant, Rebecca helped us with a difficult property purchase. Her communication was amazing throughout, but especially when things started to go wrong. Everything got sorted at the last moment, I'm not sure that would have happened if she wasn't pushing through the purchase. Would highly recommend.
5/5
GoogleBradley and team have been fantastic, we are so grateful for everything you have done. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent service from miles and barr
Excellent service from miles and barr. Kept up to date with progress from start to finish emily stickler was always keeping me informed with updates and advice never had any issues or problems it was so easy to sell with them. Well done.
5/5
TrustpilotJake was very friendly
Jake was very friendly, gave me all the information I needed and was overall stellar.
5/5
GoogleWow what can i say, amazing experience finding our home with no stress. It was thoroughly enjoyable, special thanks to the lovely young lady Brooke that made it so efortless. Highly reccomend this branch of estate agent, 5 star!!
5/5
TrustpilotShelley webster is a star
I have been dealing with Shelley Webster who has supported both my sale and purchase. The service has been amazing and Shelley has made the process seamless. I can not thank her enough for her help and would strongly recommend Miles and Barr.
1/5
GoogleSurprised they can be call an estate agents. Neglecting purchasing customer's is there first rule, with a passion to give customers the run around. Management refuses to deal with any problem with customers, From head office to local branch. Poor service 1 year dealing with them ..that's my experiance. Such a shame to have to write this, but be prepared if dealing with them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Miles & Barr Canterbury won ESTAS awards in one year, most recently 2023.
ESTAS winner in one year: 2023.
ESTAS awards by year, 20232023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Miles & Barr Canterbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Yes. Miles & Barr Canterbury won Best in Postcode (CT1) at the ESTAS 2023 awards.
