Trusted Agent profile · Canterbury
★★★★★
1,454 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF, CT1 1UF
Part of Miles & Barr, see every office.
Miles & Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.6 out of 5 across 1,454 reviews on two platforms, including 637 Google reviews rated 4.7.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotCanterbury Branch
I have sold my house through Miles & Barr and didn't realise how good their service was until I started contacting other agencies regarding my purchase. They always ensured that I received feedback on any viewings and I was contacted regularly to discuss these so as to determine the best strategy in order to secure a sale. The manager was also happy to give me some advice about how to approach a very competitive buying market. Kind friendly staff - thank you!
5/5
TrustpilotFriendly and prompt service
Kerrie has been extremely helpful and prompt on replying to all my questions. I highly recommend Miles & Barr, Specially Kerrie for her friendly attitude. Thank you
1/5
TrustpilotAVOID! Never again will I get in contact with…
Never again will I get in contact with Miles and Barr, you’re given false information and get passed around on the phone to different people that don’t know what they are talking about. I had a viewing booked that I was specifically told could not accept an offer until ALL the viewings has taken place. I now receive a call with an offer being placed and nothing more they can do when being fed false information. Very unprofessional and unorganised people that do not know what they are talking about.
5/5
GoogleGreat help from Rhys, super friendly and informative.
5/5
TrustpilotJay was very knowledgeable and…
Jay was very knowledgeable and friendly, was running a little late and he kindly waited with no pressure being put on us.
5/5
GoogleFantastic service from start to finish. Special thanks to Lynette for making us feel at ease whilst showing us round the various properties and finding is our perfect home.
5/5
TrustpilotMiles & Barr were fantastic from start…
Miles & Barr were fantastic from start to finish. This was all down to the wonderful Louise Daly. She was so helpful when I didn’t have a clue what I was doing, professional and assertive, yet so friendly and kind. I would recommend her and the company in a heart beat.
4/5
TrustpilotFriendly staff
Generally had positive experiences when viewing properties with Miles and Barr. Agents on time for viewings and relaxed about length of time at the property.
1/5
TrustpilotDisgraceful firm
Disgraceful firm, no care for tenants, no repair work carried out. They will leave you in a damp mouldy house with leaking roofs without any care in the world. All this with 4 kids In the house. Avoid at all costs
Thank you for taking the time to leave us a review. I would like to help you and discuss this with you further, but unfortunately I cannot locate your details on our database. Please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Kind Regards, Mark - Customer Experience Manager.
5/5
GoogleWe recently bought a house advertised at Miles & Barr. Rhyss & his team are very helpful & attentive. The house viewing & negotiation between the seller went very well thanks to the team. I recommend everyone who is interested in buying a house around Canterbury to contact Rhyss to receive his advice.
5/5
GoogleJust viewed a house with Georgia - she was lovely and informative. Anything we asked she had the answer for and was super helpful! James had previously shown us around this property and our experience with him was just as good.
5/5
TrustpilotJake was very helpful in showing us…
Jake was very helpful in showing us around and very thorough in explaining processes etc as we are new to renting.
4/5
TrustpilotLouise Daly has been fabulous…
Louise Daly has been fabulous throughout my house purchase, constantly pushing things along and ensuring everyone in the chain was kept up to date! Thanks :)
5/5
GoogleThe sales progresser I had was amazing. She helped with queries, was consistent with liasing between myself and the vendor and aided in speeding up the progression of the sale.
Thank you so much for your review, Elizabeth. Our Sales Progression team work very hard and your endorsement of their service means a lot as we always strive to deliver a positive experience. If there is anything else we can help you with, please do not hesitate to contact us. Lauren - Communications Manager
5/5
GoogleLuke and Fran who we have dealt with at Miles and Barr Canterbury have been amazing and super helpful. I would definetly recommend
5/5
GoogleI was nervous about my move but Miles and Barr were so friendly and professional and it all went very smoothly, Lynette was a great help.PositiveResponsiveness, Professionalism, Value
5/5
TrustpilotWe viewed x2 properties with max good professional and friendly service
We viewed x2 properties with max, he was professional with all his communication and conducted the viewing process well with honest appreciation of the landlord and our needs and feedback to questions about our queries to hand … he was prompt and on time politely manner… we would recommend him for contact if wanting to view and talk about your rental property or wanting to find a property…
5/5
GoogleMiles and Barr Canterbury are fantastic, they made my purchase so smooth’ even helped during lock down’ Thank you Riecce and the sales progressing team. Kind regards, Stuart May.PositiveProfessionalism
5/5
TrustpilotExcellent service
Excellent service, regular updates, very professional team. My point of contact was Louise Daly who was always swift to respond to my enquiries, was efficient and kept me up to date with the sale of my property. The team at Miles and Barr work in perfect harmony. Thank you team!
5/5
GoogleExceptional calibre of staff at the Canterbury office - always friendly, approachable and helpful. The helpfulness of the staff cannot be stressed highly enough: exemplary standard set by Luke Jackson, (the Manager), and cascading to the whole team. Very impressed with the high quality marketing - the professional photographs, property description and information on the surrounding areas of interest and amenities made a real difference to the advertised package. I have marketed 2 properties with this branch and cannot recommend them highly enough.
5/5
GoogleEllie, thank you so much for your kindness and patience through my selling and buying. You are such a lovely person and your upbeat personality and the laughs we have had, have definitely kept me going. You are an absolute credit to Miles & Barr.
5/5
GoogleSold my mother's house in Chartham through Miles and Barr. Following selling/buying multiple properties over the years, it is fair to say that the team here were miles ahead of any estate agents I have come across. I got regular updates and they found me a buyer when previous agent failed to do so. Therefore, I will recommend to anyone looking to sell in Canterbury to Bradley and colleagues.PositiveResponsiveness, Quality, Professionalism, Value
4/5
TrustpilotMiles and bar go between
Debbie has been very professional all they way through the selling of our property. Very prompt and informative on any queries we had along the way.
5/5
TrustpilotHolly Hill - clear and reliable point of contact
Holly Hill was fantastic. Response time to our enquiries was very quick and her communication throughout the process of renting was clear, knowledgable and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Miles & Barr Canterbury won ESTAS awards in one year, most recently 2023.
ESTAS winner in one year: 2023.
ESTAS awards by year, 20232023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Miles & Barr Canterbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Yes. Miles & Barr Canterbury won Best in Postcode (CT1) at the ESTAS 2023 awards.
