Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe first marketed our property with M&B 15 months ago and, despite some initial issues with the proposed sales particulars, we received 20+ escorted viewings by the team at Canterbury. Feedback was prompt and helped inform further (sometimes difficult) discussions regarding pricing and the changing market conditions.
Once we secured a sale all background checks were completed efficiently.
The process had to be stalled (due to our personal circumstances) and, once restarted, was rather challenging for a number of reasons. During this time Bradley and the team were tenacious and demonstrated a high level of professionalism towards us and the buyers. Bradley balanced our competing needs and demands efficiently and sensitively until the sale was completed. I'm happy to recommend Miles and Barr to others.
Anne · 16 March 2024
★★★★★ 5/5
GoogleVery happy with the service we received during a viewing we recently attended. Mia was very helpful and welcoming while showing us round the properly, she made us feel very comfortable. She was happy to answer any questions we had and had the answers at the ready for us. After the viewing she kept us in the loop with the next stages during the process which was very helpful. Very good service would definitely recommend. Thanks Mia :)
Paige · 15 April 2024
★★★★★ 5/5
GoogleWe had a long day of viewings in Canterbury and it was a cold, rainy, miserable day. We were really feeling run down and a bit deflated, however, Fran Chudleigh turned up all smiles and drove us around all the remainder of our viewings. She really cheered us up, was really accommodating and really honest and open about all the properties we saw. Thank you Fran!
Maddie · 5 November 2024
★★★★★ 5/5
GoogleMiles and Barr have been helping my mother find a new home near Canterbury as she is down sizing.all the team have been most helpful in this process however a special shout out to Lynette who has honestly gone above and beyond with showing us properties…squeezing us in to view places that she felt would suit us.advising and guiding us with care attention and humour.what a fabulous estate agent she is.
Rupert · 13 August 2024
★★★★★ 5/5
TrustpilotI was shown around 2 properties…
I was shown around 2 properties yesterday by a lovely lady called Mia Steven’s from Miles and Barr . Looking for a home can be very stressful and Mia put us at complete ease . She was very bubbly , chatty lady and answered all of our questions . Mia gave us plenty of time to look around each property and explained in great detail what would happen next . I would highly recommend Mia to anyone who may find the process of finding a home for your family a tad daunting . Very highly recommended
Miss · 22 February 2024
★★★★★ 5/5
Trustpilotjade was amazing she was there every…
jade was amazing she was there every step of the way. thank you so much for all your help
Shani · 22 July 2026
Agent replied · 10 October 2026
Thank you for your kind words, Shani. We're thrilled to hear that Jade provided exceptional support throughout your journey. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
★★★★★ 5/5
GoogleRhys was very helpful and knowledgeable with the properly!
Toby · 1 September 2025
Agent replied · 8 September 2025
Dear Toby,
Thank you for your great feedback!
We’re so pleased to hear that Rhys was helpful and knowledgeable during your property viewing. It’s always our goal to make the process as smooth and informative as possible, and we’re glad Rhys delivered just that.
We’ll be sure to pass along your kind words to him!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleVery effective and efficient in vacating the old tenants and finding new tenants for the property....well done Miles and Barr!
Andrew · 11 July 2026
Agent replied · 11 October 2026
Dear Andrew,
Thank you for your wonderful review. We’re really pleased to hear that you were happy with how smoothly the transition between tenants was handled and that we were able to find new tenants quickly for your property.
We really appreciate your kind words and support for our Lettings team.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
TrustpilotOutstanding Agents from marketing…
Outstanding Agents from marketing through sale and ultimately completion. Bradley, Louise and the whole team have worked hard to see the sale of my property through to final completion. They achieved my sale in less than the 16 to 20 weeks expected in a difficult market but managed it extremely professionally.Special thanks to Louise Daly for keeping me well informed on all the good and bad that happens in this process. I highly recommend this well managed agency
Mr · 14 March 2024
★★★★★ 5/5
GoogleFrom the start they have been great! Very open and honest with any questions we've had in regards to purchasing a property. Georgia was amazing showing us around a property, she was very personable and relaxed but still knew what she was talking about and answered all our questions without hesitation. We are very much looking forward to continuing to work with her over the foreseeable future regarding our property needs. Thank you!
Gabi · 14 June 2024
★★★★★ 5/5
TrustpilotEfficient and thorough
Miles and Barr manage my property and have done for a number of years. They are reliable and efficient and keep me informed about the tenants issues. Abi currently handles my property and she has been excellent - chasing contractors to carry out work and me to keep on top of my paperwork. I can’t rate the team highly enough.
AMI · 8 May 2026
★★★★★ 5/5
TrustpilotI used Miles and Barr as the company…
I used Miles and Barr as the company are local to the property i was selling. My initial contact and interactions with Ryan of the Westgate branch were excellent and he was able to answer all my questions or find an answer. I felt valued as a client. This continued through my sale and the help of Debbie Mead. Excellent. She answered ALL my emails and phone calls and was able to help with interactions between the buyer and Myself and Solicitor. Debbie was robust at problem solving and i don’t think the sale would have been as smooth if it wasn’t for her and her work behind the scenes. I would recommend the company and staff above highly.
Chris · 23 January 2024
★★★★★ 5/5
TrustpilotExcellent customer service from Louise
I was in quite a long chain which resulted in a fraught and very stressful journey but Louise my Sales Negotiator worked tirelessly to get my sale over the line and I finally moved into my new property in December 2023. There were times when I thought about giving up but Louise was always there with a reassuring calmness and she was very dedicated and professional and a credit to Miles & Barr and I cannot recommend her high enough
Trevor · 19 January 2024
★★★★★ 5/5
TrustpilotInvaluable support from Louise Daly
When I sold my house last November I was lucky enough to have Louise Daly to guide me through every step. She was so supportive through the whole process and was always proactive in taking the process to the next step, ensuring that the sale completed at the earliest opportunity. I am so grateful for the time she spent answering all of my enquiries/concerns with her wealth of knowledge, making me feel much more confident with everything that was happening. Thank you Louise.
Louise · 19 January 2024
★★★★★ 5/5
TrustpilotLisa Cook - angel in disguise!
House purchases are ALWAYS stressful but especially so when your mortgage offer is expiring and the solicitors are incompetent however... Lisa Cook from Miles and Barr has been by far THE most helpful person I've had the pleasure of dealing with in the entire process and quite honestly without Lisa's patience, understanding and wealth of knowledge I may have genuinely lost the plot by now. Thank you Lisa for keeping me calm, keeping me composed, and keeping me updated and guiding me in the best possible way to enable a quick, seamless and successful house sale and purchase. Your communication has been absolutely fantastic!
Mandi · 18 January 2024
★★★★★ 2/5
TrustpilotSlow progess and lack of clarity
We contacted someone at the company and arranged a viewing. Only to be told that this person had decided they weren´t able to show us around. Rather than inform us that someone else was taking up our request they transfered us onto someone else who then tried to cancel the viewing.
Hbrower · 10 July 2026
★★★★★ 5/5
TrustpilotLouise was a total star
Louise was a total star. So proactive, empathetic and communicative.
Michelle · 19 May 2026
★★★★★ 5/5
TrustpilotWas very happy with miles and Barr the…
Was very happy with miles and Barr the team are all very happy and friendly nothing was to much trouble I sold my house in 3weeks a big shout out to Louise Daly she has been brilliant even when we hit problems with the buyers solicitor she kept me informed at all times by text e mail or phone nothing has been to much trouble she worked so hard liaising between the buyers solicitor and mine it has been a long 6 months but have got there I move on Monday 15th Thankyou Louise you are a credit to miles and Barr and a really lovely person
Yvonne · 12 January 2024
★★★★★ 5/5
TrustpilotDependable from start to finish.
We chose Miles and Barr because they were competitive. Our early experience was poor to begin with. However, a lot changed once Ben king and Louise Daly became involved. Mr king was resourceful and dependable in his communications as well as problem resolution. Louise Daly basically managed the bulk of the process which was fraught with difficulties due to the slowness of other firm’s employees. She was proactive and skilled in motivating colleagues from other companies to keep pace. My wife and I agreed that without her input this deal would not have been completed before Xmas. Louise was completely reliable, honest and efficient. We would have despaired had she not been holding every thing together.We can’t speak highly enough of her professionalism though I’m sure she’d say I’m just doing my job.Thank youTony and Jo.
Tony · 10 January 2024
★★★★★ 4/5
GoogleJed was punctual and waiting for us outside the property. He was friendly, engaging and listened to our questions and thoughts. I am sure when he has been in the role a little longer his confidence will grow more.
Natasha · 6 September 2025
★★★★★ 5/5
TrustpilotMoving home is always a pressured…
Moving home is always a pressured experience especially when you are selling and buying out of Kent.I want to commend Shelley Webster she was a life line through out the process for me.She is incredibly knowledgeable, consistently professional with superb communication skills. I was aware of where I was in the process at all times. I was also impressed with Jade Gunn who initially assessed my property. Unfortunately, that contact did not continue and the replacement contacts were not to her standard. Thank you Shelley and Jade. I love my new home by the sea…
Ryaeden · 3 January 2024
★★★★★ 5/5
GoogleRhys was lovely showing me around a property. He was very knowledgeable on the property and made me feel comfortable looking around.
Rhys was easy to talk to and no question was a silly question
Kelsey · 14 October 2025
★★★★★ 5/5
TrustpilotExcellent service from Louise
Miles and Barr didn’t sell our property, but we did buy a property marketed by them. Their service was excellent especially Louise the sales progressor, who kept me updated throughout the process. There were a number of issues in the final week before completion. Louise did an exceptional job keeping me in the loop with updates regarding the exchange and sending emails to all parties involved in the transaction. Louise is a credit to your team
Steve · 20 March 2024
★★★★★ 5/5
TrustpilotI recently purchased my home through Miles & Barr
I recently purchased my home through Miles & Barr, and the experience was smooth and professional from start to finish. The team was responsive, knowledgeable and always willing to answer questions promptly. I particularly appreciated their responsiveness to our desire to complete before Christmas.
Lisa · 15 December 2025
Agent replied · 22 December 2025
We're glad you enjoyed your experience purchasing your home. We appreciate that the team was responsive and knowledgeable, and that we met your Christmas deadline. Thank you for your recommendation.
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