Trusted Agent profile · Canterbury
Verified
★★★★★
1,057 reviews across 2 platforms
87 High Street, Whitstable, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 1,057 reviews on two platforms, including 229 Google reviews rated 4.6.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
Google"We appointed Miles & Barr Land & New Homes in December 23 for our new Harbour Reach development in Whitstable. The diligence and professionalism in all aspects of the launch to date has been outstanding and confirmed our decision for their …
5/5
GoogleFrom the start, dealing with Miles and Barr - specifically with Luke and Dan - has been a pleasure. They were professional, thoughtful and exceptionally prompt. They were able to deal with the peculiarities of my sale, and accommodate them, and they also had the confidence (and contacts) to estimate an accurate and bold market-value for the property - which they were then able to quickly secure. I have experienced impressive efficiency and knowledge throughout while always feeling that I was in safe and friendly hands.
5/5
TrustpilotI bought a lovely flat recently through…
I bought a lovely flat recently through Miles & Barr, I was actually dreading the process as it as it can be long, boring and very frustrating. I was pleasantly surprised how painless and quick it it all was. They also introduced to really good solicitors which really helped and a member of their team (Louise Daly) was always on hand with any questions or worries I had. I can most definitely recommend Miles and Barr.
5/5
TrustpilotWonderful experience.
This was a very smooth and friendly process, with a lot of help from Anna and Holly, made this a lot less stressful, they listened to my needs and wishes, many thanks Jason.
4/5
TrustpilotMiles & Barr Cliftonville
I have recently brought a property through Miles and Barr and overall my experience with them was brilliant. The only reason for 4 stars instead of 5 was due to a lack of communication at the very beginning. Once the progressor Louise took over our sale, I really had nothing to complain about. People know how stressful buying a house can be but with Louise only a phone call away the stress was eased. She communicated with me regularly and no question was a silly question. I really appreciate all her help and advice she provided us with.
5/5
GoogleThe staff were very friendly and accommodated all of our needs. They also allowed to visit the property for a second time. They responded to all of our enquiries in very short time periods and they also supported us when there were issues with the sale. I will highly recommend them!
5/5
TrustpilotThanks for the perfect Xmas gift Miles and Barr
It's been a long journey looking for a home for my family and finally we got our dream home thanks to the great team at Miles and Barr, when I say great, I really mean great from Natalie who's always been responsive and supportive, Sophie,Jake who's taken us on several viewings and the rest of them team behind the scene,my family says a big thank you,words aren't enough to express our gratitude, thanks so much guys and double thanks👍👍👍👍
1/5
TrustpilotMiles and Barr Deal office
The team at Miles and Barr at the Deal office were initially very helpful then lost interest due to delays in selling my property. The staff did not inform me as to what was going on and this resulted in me having to pay unnecessary additional legal fees. I was also not impressed by the Sales Progressing department at Sandwich they lacked communication skills and when telephone messages were left they never returned my calls. All in all I had a very bad experience and would not recommend them to any of my friends or family, the staff lack professionalism and the services offered are not value for money.
5/5
TrustpilotBig thank you to Miles & Barr
I have just completed on my lovely new home in Ramsgate, with a seaview, thanks largely to the quick thinking of Chelsea at Miles & Barr. I had seen the house on Rightmove before but it had been snapped up already. I was viewing another property with Chelsea and happened to mention the house, she said that the house may come back on the market and fitted me in for a quick dash round (after we spent about 15 minutes trying to unlock the door). The outcome was that I got my dream house! Then came the nightmare solicitor charade, but Suzanne at M&B helped through the whole process, always at the end of the phone and a delight to deal with. Thanks to all at Miles & Barr and I would happily recommend them to any house hunters out there. Good luck.
5/5
TrustpilotGreat experience
Great experience. The agents were courteous, answered our many questions and concerns. kept us updated as every step of the way. Anna Adamczak was particularly great
5/5
TrustpilotAnna Adamczak
Anna AdamczakI want to personally thank your employe for helping me out. Everything went smoothly and quick . Best experience I ever had with a letting agency .5 star 🌟
5/5
TrustpilotDescribing Holly's service as excellent…
Describing Holly's service as excellent would be an understatement. From the first moment we interacted with her she impressed us with her professionalism, friendliness and responsiveness. We were stressed about our move from London to Canterbury but dealing with Holly has made the experience significantly smoother. It is worth noting that her stellar services continued even when she had to take on an extra workload to cover for an absent colleague. She made sure to inform us of her increased workload and to direct us to where we should follow up with questions if we needed more immediate responses.Our interaction with her has reflected very positively on Miles & Barr in general. I'm also happy to say that when we had to contact someone else on the team for help - Rhian - she too demonstrated similar qualities. Our gratitude goes to both of them.
5/5
TrustpilotThe Birchington team and Debbie Mead…
The Birchington team and Debbie Mead went above and beyond. As a first time buyer they helped me every step of the way. I really appreciate everything they done for me.
5/5
TrustpilotShelley and Aggi were impeccable…
Shelley and Aggi were impeccable throughout what has turned out to be a rather turbulent sale, but have always been dutiful, patient and understanding and helped us thoroughly in the process!
5/5
TrustpilotStress-free and enjoyable rental experience helping us find our perfect home
We approached Miles & Barr about a beautiful house that my boyfriend and I were hoping to rent. It ticked every single one of our boxes - but there was a lot of interest! We were in touch with Holly Hill at the estate agents throughout the process who ensured we had every opportunity to view the property, meet the landlady and kept us reassured throughout until our acceptance. Holly really supported our application and has made the whole process so easy, accommodating our needs. It has been such a positive journey. Thank you!
5/5
GoogleBrilliant service can’t recommend Miles and Barr highly enough . Every team member where very professional and made the process as stress free as possible. The communication was excellent I was kept up to date with all progress. Great knowledge of the local area . Highly recommended using these again
4/5
GoogleWe found Kerry Butcher, to be most helpful throughout the whole process. Her calm demeanor was much appreciated. Many thanks, to the whole team , who were friendly and professional.
5/5
TrustpilotJake Chamberlain
Jake showed me round 2 properties today and was very helpful and polite.He gave lots of extra advise after the viewing which was much appreciated.Thanks Jake!
5/5
GoogleLuke and the team at Miles & Barr have been most helpful on various aspects .My partner & I recommend them highly for there availability to all enquiries and friendly attitude .
5/5
TrustpilotExcellent service
I haven't bought a property in over 40 years so was a bit rusty. Everything Miles and Barr have done for me has been excellent, from the initial introduction, both polished and professional to the updates received every ten days to let me know how the sale was going through. Any difficulties quickly remedied, I can't praise Miles and Barr enough. I would also like to praise Ben for his professionalism during the initial meeting and Shelley Webster who has kept me up to date throughout the procedure.
1/5
TrustpilotNot a good experience.
We asked M&B to market our house last autumn and only had a few viewers. The few viewings that did take place, we never had any feedback from the agents. For weeks on end we heard nothing from them. Earlier this year they called me suggesting we dropped the price by £10k to get in before the stamp duty concession ended. But no sale. So I cancelled the contract and put the property with a different agent. A week and a half later and we have an offer at the original (higher) asking price which we have accepted.
5/5
GoogleWe bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother.
5/5
TrustpilotSophie Collins was a great help in…
Sophie Collins was a great help in finding us our latest property to let. Communication was very polite and helpful. We are very pleased. Thanks so much.
5/5
TrustpilotWas seamless from start to finish
Was seamless from start to finish. Anna was very helpful and guided me through all the steps and procedures to get my new place.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Send Miles & Barr a message.
