Trusted Agent profile · Canterbury
★★★★★
1,158 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF
Brettsletts a trading name of Miles and Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.5 out of 5 across 1,158 reviews on two platforms, including 538 Google reviews rated 4.7.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotWe bought our property through Miles &…
We bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother. Suzanne Bearden was our contact and she was great, cheerful and up to date with all the information she provided. Thank you.
5/5
GoogleWe had a long day of viewings in Canterbury and it was a cold, rainy, miserable day. We were really feeling run down and a bit deflated, however, Fran Chudleigh turned up all smiles and drove us around all the remainder of our viewings. She really cheered us up, was really accommodating and really honest and open about all the properties we saw. Thank you Fran!
5/5
GoogleViewed a property through Miles and Barr with Estate agent Fran. Fran was very relaxed about the viewing and allowed me to explore the property at my own pace, asking questions as I went. Fran did not put me under pressure at any point to push an offer. It was a pleasant experience.
5/5
GoogleI've been dealing with James at Ashford. As an Autistic person I generally find dealing with people very trying. James has been nothing but kind, helpful, he's listened and followed my instructions. Which has made the process far calmer than previous experiences. The team are cheerful and helpful I'd highly recommend.
1/5
TrustpilotCopied and Pasted responses
Copied and Pasted responses, cancels viewings last minute, mis-gendered me in all emails for some reason
Thank you for sharing your experience, James. We sincerely apologise for the last-minute cancellations and the miscommunication regarding your gender. We strive to provide professional support and clear communication, and we regret that we fell short in this instance. Please reach out to us directly so we can address your concerns and improve your experience. For ease, you may email lisa.cook@milesandbarr.co.uk with your full name and contact details. We can then look into this further for you
5/5
GoogleWould like to say a big thank you to Fran chudleigh at Miles & Barr for being so helpful with trying to sell my property by bringing the right clients to view my property Also taking time to find out about the house Very happy with the progress with miles & barr Chrissy
5/5
GoogleCan genuinely recommend Miles & Barr and in particular Harry, who is very professional, knowledgable and easy to deal with. He goes the extra mile to understand client needs and comes across as honest and understanding. Quite refreshing these days.
5/5
GoogleHarry Goldney came out to value our cottage for Inheritance Tax purposes. We were very impressed with his approach and attention to detail. He spent time to understand our requirements and provided some useful suggestions which we will act upon. I would highly recommend Harry to anyone looking for a valuation of their home.
5/5
TrustpilotThank you for your helpful assistance…
Thank you for your helpful assistance in the successful purchase of our property.
Thank you for your kind words. We are thrilled to hear that our professional support made your property purchase smooth and efficient and we appreciate your trust in us. We look forward to assisting you again in the future
5/5
GoogleOur house has only been on the market for a few weeks and we got the offer we wanted so quick. The process so far has been really smooth, with close communication, I felt updated and in control the whole way through. With the difficulties going on at home, miles and barr where still very understanding and helped in anyway they could. Chloe was amazing with communication and really helped with the vulnerable situation. Thank you guys!
5/5
TrustpilotExcellent service from Folkestone
The service received from the staff at Miles & Barr in Folkestone has been exemplary. They are polite and easy to deal with, answering any queries in a professional manner.In her role as Sales Progressor, Emily Stickler has worked with us to achieve exchange of contracts on our sale. She has remained in regular contact throughout the process, providing timely updates each week.Thank you Emily for your help.
5/5
TrustpilotLisa Cook went above and beyond
Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!
5/5
TrustpilotAmazing, owe Adam and the team at Herne Bay my life!
Adam and the staff at Herne Bay were so helpful and kind to both me and Mark even though we were having a rough time, and they helped us find our dream home! The kids love the big garden space and place to play football, and Mark can finally build his workshop! Thankyou all so much, we are so greatful for your help🫶🏽 Such a great and pleasant experience for the whole family.
5/5
TrustpilotWe met with Jake |Chamberlain of Miles…
We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company
5/5
GoogleBeen looking into buying for the first time and decided to go with miles and Barr , Brooke has been helping in the process and can’t praise her enough , lovely lady , knowledgeable and can see her passion for her job! She knows exactly what I would like and so far so good with the viewings she has set up !
5/5
GoogleI just want to say a big thank you Georgia, Georgia and the team at miles and Barr couldn’t be more professional, they have been very efficient throughout this process for us, Georgia made me feel so comfortable throughout this process. Couldn’t recommend them all enough :) Thanks Mica Bailey
5/5
GoogleI have been viewing properties for the past few Months and being advised by James, Georgia and Lynette from M&B estate Agents, Canterbury has been my absolute pleasure!! Thank you both for your professionalism and hope to make a decision with you very soon!!! Ps; Thank you for the tour and the lift ! @Lynette
4/5
TrustpilotEfficient and friendly
Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."
5/5
TrustpilotFirst class and professional.
Great communication and support from Louise Daly. It’s always stressful selling a property, particularly when solicitors can be so unresponsive, however Louise was very professional and kept us in the loop all the way. She even took calls / e mails when on holiday to try and get the sale over the line. First class from Louise and the Miles and Barr team in Margate.
5/5
GoogleRebecca has been awesome from the start, very professional ,great communication with a real personal touch. I didn’t have the best solicitors so things were difficult but Rebecca was there to support and answer questions, even emailing me out of hours. I would highly recommend Rebecca as an agent. Thanks again.
5/5
GoogleFran was already at the house when I arrived to view it and she introduced me to the owner. Although it had only just come onto the market she seemed very familiar with the property and showed me around in a very confident, professional and helpful manner.
5/5
TrustpilotAmazing service, highly recommend
Me and my expecting partner were look to move back to the Thanet area, and I can’t be more pleased with the service, work rate and general help that I have received for Miles and Barr. We was in a time limit situation which added pressure to the whole ordeal but all the staff were so great in assisting with bookings, viewings and communication. Anna who handled our application once we had found a suitable place went above and beyond with her personal service and work rate and without her hard work we would still be looking. A big thank you Anna and all at miles and Barr who have made this move possible. We have a dream place found within our limited time fame and budget.Thank you all once again for your impeccable service and professionalism and all who went the extra mile
5/5
GoogleI’ve been looking at purchasing my first property so I’ve been in regular contact with Fran from miles and bar . She has been so helpful and has all the answers I needed to make finding a property easier . Thank you Fran for all your help !
5/5
GoogleThe young lady that has been dealing with putting my bungalow on the market is marvellous. Aliyah is very professional with a personal touch, making the whole business seen so easy, which I am sure it is not. Aliyah thank you for the kind and helpful attention you have shown me.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brettsletts a trading name of Miles and Barr's Canterbury office has 1,158 reviews across two platforms: 538 on Google, 620 on Trustpilot (across the whole business).
Brettsletts a trading name of Miles and Barr Canterbury is rated 4.5 out of 5 across all 1,158 reviews, and 4.7 out of 5 on Google from 538 reviews.
Brettsletts a trading name of Miles and Barr Canterbury, 14 Lower Chantry Lane, Canterbury, CT1 1UF.
