5/5
House Purchase
Thanks to Becky, Giuseppe and Josh for making the purchase of our house a very seamless experience. Always there to help and provided a great service
Trusted Agent profile · Canterbury
★★★★★
1,303 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF
Brettsletts a trading name of Miles and Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.5 out of 5 across 1,303 reviews on two platforms, including 538 Google reviews rated 4.7.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
House Purchase
Thanks to Becky, Giuseppe and Josh for making the purchase of our house a very seamless experience. Always there to help and provided a great service
5/5
Kerrie
Kerrie, is and always has been super diligent and timely in her communications with us. She is swift to fix problems and comes to us with solutions alongside any issues. Couldn't ask for more really :)
Thank you for your kind words, Garrie. We are thrilled to hear that Kerrie's timely communication and problem-solving have made a positive impact. We strive to provide efficient support and deliver customer value with integrity. If you ever need anything further, please don't hesitate to reach out to us.
5/5
My partner and I have been viewing properties in Canterbury and have been working with Jed. He has been wonderful with both of our viewings, and has been extremely friendly and responsive to all of our queries, making us feel very comfortable throughout the process. It has been a pleasure meeting him.
Dear Meg, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you and your partner had such a positive experience viewing properties in Canterbury with Jed. Providing a friendly, responsive, and reassuring service is exactly what we strive for, so it’s fantastic to know he made you feel comfortable and well-supported throughout the process. We’ll be sure to pass on your kind words to him - he’ll be thrilled to hear them! If there’s anything else we can do to help as you continue your property search, please don’t hesitate to get in touch! Best wishes, The Miles & Barr Team
3/5
Jade Eccott our sales progressor
Jade Eccott our sales progressor has been the saving grace for Miles and Barr. She helped us, very professionally, though an extremely difficult process up until exchange.
Thank you for sharing your experience, Steve. We appreciate your recognition of our professional support during a challenging process. We apologise for any difficulties you faced and understand how frustrating that can be. Please feel free to reach out to us if you'd like to discuss this further
5/5
The team at Miles and Barr where so…
The team at Miles and Barr where so helpful and professional with our recent sale. Always at hand to answer questions and support. Both Sam and Emily always kept us informed as to progress of the sale, being very supportive and informative.
Thank you for sharing your wonderful experience, Ann. We are thrilled to hear that our sales progressor, Emily, Sam and the team provided you with professional support and kept you informed throughout your sale.. If you need anything further, please don't hesitate to reach out to us.
4/5
A thank you to a Rachel Hodson who kept…
A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property Roger
Thank you for sharing your experience, Lydia. We're glad Rachel kept you informed during the process of finding new tenants. We strive to provide professional support and clear communication. If there's anything more we can do to enhance your experience, please reach out to us.
4/5
Efficient and friendly
Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."
Thank you for sharing your experience, Caroline. We're glad you found our team approachable and helpful, providing clear updates and guidance.
5/5
Rhys was great in advice and support with questions about the property
Dear Aurora, Thank you for taking the time to leave a wonderful 5 star review. We’re really pleased to hear that Rhys was able to give clear advice and support you with your questions about the property. We’ll make sure he sees your feedback, which he will truly appreciate and we’re glad he could help make the process a pleasant experience for you. Best wishes, The Miles & Barr Team
5/5
Reece was very helpful and insightful
Dear Ethan, Thank you so much for the great review! We’re glad to hear that Rhys was able to provide lots of help and provide useful insight during your viewing … More
5/5
Thanks to the team and Miles and Barr
Thanks to the team and Miles and Barr. From Julie and Rhys in the Faversham Office and Debbie in the Progrerssion Team, the service was professional and friendly. We were kept updated throughout on our property purchase. I would highly recommend them.
Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you found our service professional and friendly. Keeping you updated throughout your property purchase is our priority, and we appreciate your recommendation.
5/5
Miles & Barr have been excellent
All the staff at Miles & Barr were very helpful. Luke for sales was excellent & Denise Lumpkin, a senior progressor, was totally amazing. She was the one who kept everything on track & us up to date with our sale’s process. She is a very effective communicator & really made a difference.
5/5
A very professional approach with…
A very professional approach with regular updates from the informative and polite Emily Stickler. I would have no hesitation in recommending Emily and Miles and Barr
Thank you, Stephen, for your kind words about our professional support. We're delighted to hear that Emily provided you with regular updates and clear communication. Your recommendation means a lot to us. If you need anything further, please don't hesitate to reach out.
5/5
Thank you Louise for all your help
Thank you Louise for all your help.
Thank you so much for your kind words Lauren. We're thrilled to hear that Louise was so helpful and provided you with the support you needed. We appreciate your feedback and hope we can help you again in the future.
5/5
Great service from Rachel and Blake in…
Great service from Rachel and Blake in Ramsgate and Canterbury branches. Thank you for your support. Recommend M&B for their service and professionalism.
Thank you, Roy, for your kind words about our team in Ramsgate and Canterbury. We are thrilled to hear you found our service and professionalism supportive. We always strive to put people first and deliver a seamless experience. Your recommendation means a lot to us, and we look forward to assisting you again
5/5
Louise daly is a hero!
Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.
Thank you for sharing your experience, Thomas. We're thrilled to hear that Louise provided such exceptional support and helped facilitate clear communication throughout your purchase. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
5/5
Great
Louise was brilliant through the process. It was my first property sale and she guided me through very professionally.
We're happy to hear that the process was professionally guided by your sales progressor, Louise. As a first time seller, navigating the conveyancing process can be unfamiliar, so we are delighted to hear that you always had help on hand when needed. Thank you for your positive feedback and kind words.
5/5
The service is great
The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.
Thank you for your wonderful feedback, Nicola. We're thrilled to hear that our service has taken the stress out of your life. Our team is dedicated to providing professional support with integrity and local expertise. We appreciate your trust and look forward to continuing to deliver great value for you
3/5
Mostly ok
I was a tenant with Miles & Barr for 3 years. They were quite slow to get problems sorted out, and at the end of my tenancy they created confusion/worry for me as they did not seem to know that my moving out date had already been decided and told me I needed to give 2 months' notice, which I didn't need to.
5/5
Rebecca Gravener was like a terminator throughout the sales progression process. Nothing stood in the way of her mission. She worked tirelessly with her chasing and keeping all parties moving and communicating. Very impressed and would definitely request and recommend her in the future. Rebecca is not all business though. We still found time to swap some stories on the odd occasion and crack a few jokes. Really lovely lady. Very personable in addition to being very professional. Thank you, Rebecca. Hope to work with you again on the next one.
Thank you for your kind comments, Sam. It's great to her that Rebecca, by the sounds of it, met and exceeded your exceeded your expectations when progressing your sale. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
Gracie May - great customer care
Have recently been assigned to Gracie May from the Ramsgate branch and she has been great to work with. She responds to queries promptly and is always really polite and helpful
Thank you for sharing your experience. We're thrilled to hear that Gracie has been so helpful and professional. We strive to provide efficient support and clear communication to meet individual needs. If there's anything more we can do for you, please let us know.
5/5
The service we have received has been excellent
The service we have received has been professional and courteous throughout and our requests for viewings in order to do things like measuring up have always been agreed without fuss.
Thank you, Liam, for your wonderful feedback. We are delighted to hear that our service has been both professional and courteous. It's great to know that we have efficiently accommodated your requests for viewings.
5/5
To Abi for being so helpful
To Abi for being so helpful, professional & patient with us in the last few months, she made it so easy for us, thank you! X
Thank you, Chloe, for your kind words about Abi's support. We are thrilled to hear that she made the process easy for you. Our team is dedicated to providing professional and efficient service, ensuring clear communication every step of the way. We appreciate your feedback and look forward to assisting you again in the future!
5/5
We are currently arranging sale of our property, and house hunting in the Canterbury area. I can highly recommend Miles and Barr for their support so far. They have been very speedy in setting up viewings, quick to respond to queries, and good support/helpful advice from Graham on the sale of our own house. Georgia has been really great - she's been very quick responding to our viewing requests and followed up straight away with the owner re. queries. She's been knowledgeable on the properties and also a really friendly person to chat to going around.
5/5
Brilliant communication through out
Brilliant communication through out. It has been lovely to speak with Abigale and having such fast and effective response.
Thank you for your wonderful feedback, Gemma. We are thrilled to hear that you experienced brilliant communication and effective support from Abigail. Our team is dedicated to providing professional and efficient service, and it's great to know we met your needs. If you have any further questions or need assistance, please don't hesitate to reach out to us.
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