5/5
GoogleI feel we have been supported every step of the way throughout our purchase, and would recommend Miles and Barr to others without hesitation.
Trusted Agent profile · Canterbury
Brettsletts a trading name of Miles and Barr Canterbury reviews
★★★★★
1,302 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF
Brettsletts a trading name of Miles and Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.5 out of 5 across 1,302 reviews on two platforms, including 538 Google reviews rated 4.7.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google5/5
TrustpilotWe couldn't have been happier
We couldn't have been happier with our experience of buying a property with Miles and Barr. The whole process took quite some time, due to some complications in the chain, but our sales progressor, Louise, kept us updated every step of the way and seemed to go above and beyond to keep things moving.
5/5
TrustpilotJake Chamberlain
I was greeted by Jake Chamberlain, with a cheerful manner. He guided me through the property and outside, happily answering any questions. He seemed knowledgeable and confident and made me feel at ease and not hurried. Equally, not over the top, making the viewing feel genuine.
5/5
TrustpilotWe were kept informed of any updates…
We were kept informed of any updates during our house purchase.Rebecca Gravener looked after our purchase and chased up solicitors etc.Friendly and professional service felt looked after throughout the process
1/5
TrustpilotWorst experience so far as a tenant.
Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles and barr at all costs.
5/5
GoogleA very supportive and helpful team who made the process of selling my property really easy.
Agent replied · 12 June 2024
Thank you for your kind comments, Paul. It's great to hear that we were supportive and helpful when selling your property. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Shelley Webster could not have been more amazing. She was there for me every step of the way. Professional, hard working and efficient. Miles and Barr kept me sane through an extremely difficult sale and purchase. Could not recommend them enough.
5/5
TrustpilotI’d recommend Miles & Barr
I’d recommend Miles & Barr. They were great at recommending properties to us and keeping in touch about viewings. And throughout the buying process I had one point of contact, Louise, who was so helpful and communicative. She was always ready to help and update us. Great service!
1/5
Trustpilothad a viewing booker for today,
had a viewing booker for today,the lady who carried out the viewing couldnt answer any basic questions so she clearly hasnt been trained,not at all helpful not her thought as they shouldnt have sent her.information certainly not upto date and true on the details,waste of my time
5/5
TrustpilotNever did I feel I was anything but a…
Never did I feel I was anything but a valuable client and communication was excellent.Sarah our liaison person was always ready to help and consistently kept us informed of pogress with our sale.Moving home is very stressful and it's good to know you have competent team at your back.Well done to all.
3/5
GoogleA few issues when I moved in but were dealt with very quickly by Julie.
Agent replied · 12 June 2024
Thank you for taking the time to rate us, Johanne. It's great to hear Julie has been there to help you efficiently when needed. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleVery professional service from start to finish. Would definitely recommend Miles and Barr Estate Agents.
Agent replied · 12 June 2024
Thank you for your kind comments, Lesley. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Lauren, Communications Manager
5/5
GoogleLovely experience and amazing help from Lynette today! Thank you so much for being so lovely and helpful.
5/5
GoogleWe've recently had a viewing with Georgia, very impressed and really helpful with the questions asked. Many thanks
5/5
TrustpilotProfessional, but personable service.
We were kept updated throughout the whole process. Really friendly and efficient staff. Would use again, though I hope we won't have to any time soon! Brilliant service, knowledgeable staff and would recommend.Emily Stickler stood out as especially good as she was instrumental in keeping things moving along and everyone updated. Many thanks!
5/5
GoogleHi,we were shown around a flat in Charles court Margate today and were especially impressed with Mia who showed us around,she was very helpful,thanks again
5/5
GoogleOur purchase from miles and barr completed last week. At the time of viewing, Lewis from the Herne Bay Branch showed us round. Very friendly,professional, answered all our questions and was very informative We were very pleased overall with the service we recieved. And the helpfulness and friendliness of staff. Many thanksPositiveQuality, Professionalism
5/5
TrustpilotStress free sale and purchase of…
Stress free sale and purchase of properties in herne bay, was kept up to date by the lovely sales progressor Courtney in the Herne Bay office. Highly recommend
5/5
TrustpilotExcellent service throughout
Peter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout.
5/5
GoogleAmazing service from Shannon in Canterbury branch, she was very knowledgeable and told us everything we needed to know and was so helpful.
5/5
TrustpilotProfessional and persistent
Deal office and Shelley in particular was helpful in securing our new home, it was a difficult transaction at times but with persistence we managed between us to get the solicitors moving and finally got the deal over the line. Very happy in our new home. Highly recommended.
5/5
TrustpilotMiles & Barr Magic
we have bought,sold,and rented out through Miles& Barr over the years, and they have all been outstanding in all aspects.Always friendly, attentive, and prompt in comunicating.Keep up the good work lads & lasses
5/5
TrustpilotAmanda Watson @ Miles & Barr is…
Amanda Watson @ Miles & Barr is fantastic, it's so refreshing to deal with a Credit Controller who is well informed, helpful and efficient. In two brief phone calls with Amanda, she has resolved a situation that has been ongoing for several months. Amanda, I really appreciate your assistance. Kind regards, Richard Nash
5/5
TrustpilotAmanda Tuner of Miles & Barr Thanet
Amanda Tuner of Miles & Barr Thanet, is 5* plus for being very helpful & addressing any of your needs. i would 100 % recommend her.
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