Trusted Agent profile · Canterbury

Brettsletts a trading name of Miles and Barr Canterbury reviews

4.5

★★★★★ Excellent

1,299 reviews across 2 platforms

14 Lower Chantry Lane, Canterbury, CT1 1UF

Brettsletts a trading name of Miles and Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.5 out of 5 across 1,299 reviews on two platforms, including 538 Google reviews rated 4.7.

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4.7 / 5

538

Reviews on Google

This office

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761

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

I called Miles and Barr the other day, I spoke with Ellie in the Canterbury office. She gave me great advice on properties in the area. Very friendly and helpful would definitely recommend!

Alfie · 13 April 2024

5/5

Google

I have recently started looking to buy my first property. I called the Canterbury branch today and Ellie could not have been more helpful. She answered all my questions and was very informative.

Nikola · 13 April 2024

5/5

Google

I have dealt with Miles and Barr for my rental property for a number of years and have found them very professional and helpful. They have a speedy turnaround and accommodate viewings efficiently. I would recommend their rental services without hesitation.

Ann · 16 October 2023

5/5

Google

We had a viewing with Lynwtte Pickard at one of houses went great. She was very helpful and explained everything we wanted.

John · 16 October 2024

5/5

Google

Georgia showed us round the property and was very nice and knowledgeably about the property. Allowed me to take my time and very impressed with the service.

Mike · 27 July 2024

5/5

Trustpilot

Louise Daly was very helpful and…

Louise Daly was very helpful and informative, more than my solicitor. Thank you.

Laura · 22 August 2021

5/5

Google

I must admit I hate estate agents. Me leaving an estate agents a 5* review is comparable to Gordon Ramsay leaving a 5* review for McDonalds. I had a completely faultless service from Chloe during what was an incredibly stressful time, communication and professionalism like I’ve never known. Chloe not only met my expectations, but exceeded them. Thank you for your help.PositiveProfessionalism

Lolly · 13 June 2021

5/5

Google

I have been dealing with Mia who has been highly professional, very informative and friendly. Everything explained simple to understand, questions answered and follows up on what she says she will do. Highly recommended.

Laura · 14 March 2024

5/5

Google

I would like to say how impressed I am with the service of Miles & Barr, property went onto the market extremely quickly with photos being done within a short time frame initial interest very good. Ben King advice and knowledge been extremely helpful

Terri · 18 July 2023

1/5

Trustpilot

Bought a house and took their…

Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.

Ian · 1 January 2023

5/5

Trustpilot

Miles & Barr were very professional and…

Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!

KATH · 18 January 2024

5/5

Google

We have just been through the process of buying a house with Miles & Barr. Throughout the entire process they have been absolutely incredible, going above and beyond to keep things moving and wrangle solicitors throughout the chain. Sarah guided us through the whole process and was just fantastic throughout. Thank you, folks - we really appreciate it!PositiveResponsiveness, Quality, Professionalism

Mary · 27 August 2021

4/5

Google

Georgie was excellent with my viewing, very professional and super friendly. Great service!

Debra · 13 June 2021

5/5

Google

James was very helpful and easily found me my mortgage would highly recommend!

Luca · 13 June 2021

5/5

Google

My partner and I collected our keys for our new home last week. The service we have received from Miles and Barr has been fantastic. We have been kept up to date all the way along the process. They have been able to offer advice and help all the way along the process and we couldn't be more happy to recommend.PositiveProfessionalism

Hannah · 13 June 2021

5/5

Google

Had a great bloke called Blake valued our house and shows us some great properties. He really took on board our requirements for a new home and the areas we were looking into.

Sue · 14 March 2024

5/5

Trustpilot

People were kind and friendly and made…

People were kind and friendly and made the experience much easier.

Calvin · 28 September 2021

5/5

Google

Positive experience with miles and Barr Canterbury. Chloe showed me around a few properties and was informative and made the whole process so easy when putting an offer in, which was accepted. She was a lovely estate agent to show me around these properties.

Laurelle · 13 June 2023

5/5

Trustpilot

Amazing service!

Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.

Jordan · 1 August 2022

5/5

Trustpilot

Shannon gets a five star from us a…

Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.

Subha · 12 August 2022

5/5

Google

Aliyah came to the property yesterday to do a valuation and was very informative and Honest and I received my Valuation in an efficient timeframe, excellent service would highly recommend

David · 13 April 2024

1/5

Trustpilot

I have had the misfortune of dealing…

I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!

Nearly · 9 July 2021

Agent replied · 12 June 2024

Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager

5/5

Google

We could not be happier to have used Miles and Barr Canterbury Branch Estate agents for the sale of our property. If you are unsure of which estate agent to use I could not recommend them enough. Chloe especially was brilliant in responding to us promptly and made us feel very looked after through the whole process.PositiveResponsiveness, Quality, Professionalism

Megan · 13 June 2021

1/5

Trustpilot

And still Miles and Barr dont do…

And still Miles and Barr dont do anything about the evening drug dealing that goes out from number 4 Shorncliffe road Folkestone affecting the other residents! still the blood has not been cleaned up !! You take the money and call yourself a management company? ........

Keith · 18 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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