Trusted Agent profile · Canterbury
★★★★★
1,302 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF
Brettsletts a trading name of Miles and Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.5 out of 5 across 1,302 reviews on two platforms, including 538 Google reviews rated 4.7.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
5/5
GoogleAliyah came to the property yesterday to do a valuation and was very informative and Honest and I received my Valuation in an efficient timeframe, excellent service would highly recommend
1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
5/5
GoogleWe could not be happier to have used Miles and Barr Canterbury Branch Estate agents for the sale of our property. If you are unsure of which estate agent to use I could not recommend them enough. Chloe especially was brilliant in responding to us promptly and made us feel very looked after through the whole process.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotAnd still Miles and Barr dont do…
And still Miles and Barr dont do anything about the evening drug dealing that goes out from number 4 Shorncliffe road Folkestone affecting the other residents! still the blood has not been cleaned up !! You take the money and call yourself a management company? ........
5/5
GoogleFran Chudleigh helped me to find and buy my first house! She was a lovely girl, very helpful xxx
5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
1/5
GoogleHad flat on market just kept trying to put price down to sell it quicker. When I wanted to stop my contract it took them two weeks after my contract had finished to send me confirmation that I had asked for.. They also called me Mr not Mrs in the letter. Disapointed
5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
5/5
GoogleMiles and Barr are being very helpful and sympathetic in my search to downsize following the unexpected death of my husband with Mia being very proactive in locating suitable properties.
5/5
TrustpilotSimple & Easy Property Purchase
Miles & Barr have just help me purchases my new home in Folkestone and the process with them has been simple, organised and a pleasure.Thank you Miles & Barr and Emily Stickler!
5/5
TrustpilotHighly Recommend the Miles & Barr Team.
Miles and Barr have been brilliant from the start of my letting journey. The staff who I have dealt with who have been superb include Jakub, Sophie and Jessica - all personable, professional and have kept me updated every step of the way. Would highly recommend them. Thanks all for helping me find my perfect Whitstable home.
5/5
GoogleI was most impressed with the service that I obtained from Olivia Petri when she recently showed me a property in Canterbury, She was professional and knowledgeable about the property and persuaded me that it would make an ideal investment purchase.
5/5
TrustpilotMiles and Barr have an excellent…
Miles and Barr have an excellent reputation for getting the job done. They are creative and professional with their sales pitches and ensure genuine viewings and offers are made.
1/5
TrustpilotMiles and Barr the management company…
Miles and Barr the management company that cant manage, still taking the money and not delivering the service to land lords and tenant's! turns a blind eye to dealers and fails to do the clean up and repairs after major incidents leaving residents to suffer..
5/5
TrustpilotSold and purchased through Miles and Barr
Sold and purchased through Miles and Barr Westgate. Great service throughout. Alice Fridd helped us sell and find our perfect home. Debbie Mead the sales progresser went the extra mile right throughout. She was quick to respond to any emails/calls, contacted relevant parties when needed. She was great. Overall we had a good experience.
5/5
GoogleVery professional and informative house viewing from Brooke. Have had property viewings with other members of M&B Canterbury office team and they have always been very helpful.
5/5
GoogleGreat service by Aliyah Fordyce who was very knowledgable, professional and was a complete credit to the estate agent company. Wouldn't hesitate to recommend.
5/5
GoogleNot everyone's house purchase or sale is the same and its the measure of a really good estate agent to be able to adapt to the customers needs. The guys at Miles & Barr were very professional, responsive and put us at ease at every twist and turn of the process. Couldn't recommend them highly enough.
5/5
TrustpilotRamsgate Office
We purchased a property from the Ramsgate office, we had a pleasant experience, Becky White has kept us informed all the way through the process and has been exceptional,
5/5
TrustpilotAmazing team
The Thanet team have been amazing in every step to help secure the apartment I wanted. I had a wonderful viewing experience of the property with Jake Chamerlain, who is supported by the wonderful Sophie Collins who has been an absolute star in helping me with my application process for the apartment.
5/5
GoogleHighly professional staff, wonderful communicators,very impressed with their attention to details and taking on board all our enquiries. Well done.
5/5
TrustpilotA truly professional service from Miles & Barr
I recently used Miles & Barr in Deal (Kent) for both selling my old house and buying a new one. They couldn't have been more helpful and informative and they were excellent at keeping me up to date on a regular basis. I'd definitely use them in future.
5/5
GoogleMiles & Barr were absolutely fantastic in both selling my existing home, and also arranging the purchase of my new one! Worked tirelessly to ensure that everything went smoothly for me. Always kept me up to date throughout, and even the follow up care has been brilliant from Blake and Chloe.PositiveResponsiveness, Quality, Professionalism, Value
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