Trusted Agent profile · Canterbury
★★★★★
1,299 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF
Brettsletts a trading name of Miles and Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.5 out of 5 across 1,299 reviews on two platforms, including 538 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Brettsletts a trading name of Miles and Barr hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleAfter years of renting, I finally found a home to call my own, with the help of Miles & Barr. Flawless, efficient, and straight forward. I am so grateful for the M&B team with their wealth of knowledge and patience. Look no further Canterbury!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotReally helpful company
Really helpful company, had a lot of dealings with Andy in the referencing department and he was very helpful, even when he couldn't answer my questions he always tried to find me the answers. Made moving really easy and so stressful. Thank you
5/5
GoogleAs always - great service and friendly team. Third house I’ve bought through them. Excellent communication from their side.
5/5
GoogleRecently viewed a property with Brooke Handley from Miles & Barr. She could not have been more professional while looking after the interests of both vendor and potential buyer.
5/5
TrustpilotI have had a great experihence with…
I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.
5/5
TrustpilotGreat Lettings team
Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.
1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
5/5
GoogleI was contacted by a very friendly sales/lettings negotiator Mia Steven’s from the m&bar office . Very informative and helpful service.
5/5
TrustpilotThank you!
From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!
5/5
TrustpilotMiles and Barr - Kerrie Brunger
After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.
4/5
TrustpilotI would recommend Miles and Barr for selling your property…
I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.
1/5
TrustpilotI would NEVER EVER use Miles & Barr again.
I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.
5/5
TrustpilotMiles and Barr in ashford are brilliant…
Miles and Barr in ashford are brilliant they haven’t been open for long but they already sold my partner property the staff are amazing he wouldn’t go with no other estate agent apart from them for now on
5/5
TrustpilotThankyou Sophie
Sophie did everything she could to ensure i was able to relocate to canterbury by christmas after starting my property search in mid October. They were always friendly and easy to talk to, and was always happy to answer my questions. fantastic service.
5/5
GoogleBoth the valuation and viewings arrange by the team have been excellent and very professional. We have also had advice around mortgages. Having had some some very poor experiences with Estate Agents I have been blown away by the service from Miles & Barr.PositiveProfessionalism
5/5
GoogleIf you are reading these reviews and considering whether to engage Miles & Barr to buy or sell your property I can highly recommend their impressive services. I found them to be very professional with a friendly team to guide you through the buying/selling process.
5/5
GoogleHad viewing with Mia today she was really informative and very easy to talk to and professional
5/5
TrustpilotExcellent service
I have used multiple estate agents but Miles and Barr are head and shoulders above the rest. They provide an HONEST service that is value for money. The staff are willing to go the extra mile and know their stuff. Highly recommend
5/5
GoogleGreat staff. Very helpful and knowledgable
Thank you for your kind comments, Gerard. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
1/5
GoogleFormal complaint since 28 April '23 Not shared in the team for a response until yesterday, when it was requested for me to resend? Shockingly bad service!
5/5
GoogleHighly recommended. Staff members are customer friendly. Specially Mr. Jake Ross has given us good support and he is very informative and responsive. Thank you so much.
5/5
TrustpilotBest estate agents .
I was amazed at the service I received from all the staff at Miles and Barr, especially from Debbie Mead as she kept me more informed than my Solicitor about proceedings best estate agents I have ever dealt with.
5/5
GoogleVery responsive and polite.PositiveResponsiveness, Professionalism
Thank you for your kind comments, darko. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Brettsletts a trading name of Miles and Barr hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
