Trusted Agent profile · Canterbury
★★★★★
1,303 reviews across 2 platforms
14 Lower Chantry Lane, Canterbury, CT1 1UF
Brettsletts a trading name of Miles and Barr's office in Canterbury, at 14 Lower Chantry Lane, is rated 4.5 out of 5 across 1,303 reviews on two platforms, including 538 Google reviews rated 4.7.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleGreat staff. Very helpful and knowledgable
Thank you for your kind comments, Gerard. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
1/5
GoogleFormal complaint since 28 April '23 Not shared in the team for a response until yesterday, when it was requested for me to resend? Shockingly bad service!
5/5
GoogleHighly recommended. Staff members are customer friendly. Specially Mr. Jake Ross has given us good support and he is very informative and responsive. Thank you so much.
5/5
TrustpilotBest estate agents .
I was amazed at the service I received from all the staff at Miles and Barr, especially from Debbie Mead as she kept me more informed than my Solicitor about proceedings best estate agents I have ever dealt with.
5/5
GoogleVery responsive and polite.PositiveResponsiveness, Professionalism
Thank you for your kind comments, darko. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotAmanda completed my property review
Amanda completed my property review, lovely lady and happy for her to continue with my inspections.
5/5
TrustpilotMiles and Barr have been so helpful…
Miles and Barr have been so helpful through quite a stressful sale. A big Thankyou to Denise especially, she was always on hand to answer my calls and really prompt to respond to any of my queries!
5/5
GoogleHad a really great experience buying through miles and Barr. James the financial advisor was brilliant and Chloe/Sarah genuinely cared about our move. If you’re looking to buy/sell in Canterbury, I would recommend completely. You’ll understand why they are the leading agent.
4/5
GoogleAll of the the team I have dealt with at Miles and Barr have been very professional and helpful and a pleasure to deal with.
5/5
GoogleVery professional. Clear explanation on all areas throughout the process.
5/5
GoogleGreat team with the persistence and patience to get even the trickiest sales through. Well done Miles and Barr.
5/5
TrustpilotVery good experience
The experience of booking a viewing and applying for a property was the easiest that I've had with an agency so far. Sophie in the Canterbury office was always really helpful and quick to reply too.
5/5
GoogleCan not give these guys more credit the service was outstanding . I had my house up for sale with 2 previous agents and after 6 months nothing went into miles n barr and they had it sold with in the week i woukd highly recommend them 🖒🖒 …
4/5
GoogleHelpful staffPositiveProfessionalism
Thank you for your kind comments, Bridget. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GooglePurchased a property through Miles & Bar exclusive - kept us informed throughout, answered calls and queries promptly and acted in a thoroughly professional manner. In comparison to my selling agents they were night and day better. I wouldn't hesitate in recommending this company for your sale
5/5
TrustpilotRenting made easy
It was a delight to work with the letting agent Anna Adamczak who helped to secure my family's new home to rent. She was very helpful and explained the process. Thank you.
5/5
TrustpilotSusan Morgan and the whole team were very professional.
In May 2021 we found a very beautiful house and the team from Herne Bay helped us to do all the formalities very quickly and they supported us throughout the work.Susan Morgan and the whole team were very professional.
5/5
TrustpilotAlways excellent service from miles &…
Always excellent service from miles & Barr. We've recently been dealing with Luke who has been very helpful and always responds straight away. Very professional and always on hand if we have a problem or question.
5/5
GoogleHad a lovely viewing with a girl called Georgina, she was really helpful and would definitely recommend speaking to her if you are looking to move to Canterbury. She knows the area well and is very familiar on the processes.
5/5
TrustpilotI highly recommend Miles and Barr
I highly recommend Miles and Barr. Ross, Emily and John are hugely dedicated, diligent and professional. They have helped me greatly throughout my purchase of a property in Folkestone.
5/5
GoogleArrangements and conduct of viewing were absolutely excellent. The agent concerned was Brooke Handley. She was most professional, thoughtful and pleasant.
1/5
TrustpilotI moved in to my new house a month ago
I moved in to my new house a month ago. Since I moved in nobody really paid attention to me, had some problems in my home so I had to deal with them on my own. I wouldn't suggest this estate agency.
5/5
GoogleFriendly and professional service. We were kept informed of updates throughout the whole process
5/5
GoogleExcellent communication and whole process ran very smoothly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
