Brettsletts a trading name of Miles and Barr Canterbury reviews

★★★★★ 4/5

Google

Katie Powell was very diligent and responsive throughout a very protracted sales process. We were very unlucky with our buyers who dropped out twice and the third moved very slowly, but Katie kept us informed every step of the way and worked with us very collaboratively to try to remove road blocks and keep the sale progressing. She was always polite, a proactive communicator, diplomatic and cheerful, despite some very frustrating scenarios. Huge thanks to Katie for such good customer service.

Hannah · 13 June 2023

★★★★★ 5/5

Google

From start to finish Rebecca Gravener the Senior Sales Progressor at Canterbury was in contact with us regularly, giving us updates or even just checking in if there was nothing to report. If it wasn't for her the process of our sale could have felt a lot more frustrating, when we were ready for exchange she pushed hard for a quicker completion time and came through the the great news! I'm so happy for her support and have been over all very impressed with Miles and Barr - highly recommend

Camilla · 13 June 2023

★★★★★ 5/5

Google

I have been extremely impressed with Miles & Barr from start to finish. I’m a first time buyer and little over a year a go I never thought it would be possible to buy my first home. I’d like to mention a special thanks to Gary Wale and Denise Eccott, both who went above and beyond to make this sale happen. Gary was excellent in finding a lender for me on the market which made my mortgage affordable, without him I wouldn’t be able to have done this. Gary’s communications were on point and humanised in a way I would understand as someone with no experience in this process. Denise also went above and beyond to get this sale through, excellent communication and constantly chasing both solicitors who made this a particularly difficult sale for us. Both Gary and Denise were very reassuring and efficient throughout the process. At times it felt overwhelming and daunting but both always put me at ease knowing the sale was in good hands. Thanks again Miles & Barr I can’t fault you and would recommend you to anyone looking to purchase or sell a home!

Becca · 13 June 2023

★★★★★ 4/5

Google

The initial meeting with Blake was excellent, very informative. Sadly that didn’t continue once it moved to the selling team, communication following viewings was slow and didn’t improve much. Didn’t get told that sale was agreed STC and that was the reason a viewing had been cancelled until I queried why viewing cancelled 3 days later. However once sale agreed we then moved to Senior Sales Progressor Rebecca and her service was excellent, regular communication, help with queries or concerns. Very pleased.

Rebekah · 13 June 2023

★★★★★ 5/5

Google

All the way from Toronto Canada, we wandered in to M&B. We are looking for a small vacation place. We met Brooke Handley and she has been extremely helpful with our search. We have only a very short time here, and we know very little about the area and about the real estate process in the UK (spoiler alert - it is VERY different than in Canada). Brooke made us feel immediately welcome and despite the limitations we imposed, she was able to set up four showings in one day on EXTREMELY short notice. She even highlighted and quickly got us into a very new listing which fits all our criteria. She has been very helpful answering our numerous questions and walked us through the process of purchasing a home here in Canterbury. She followed up the viewings with a phone call to find out our feedback and refine her search options. All-in-all it has been an excellent, positive experience. We are hoping to find our dream house soon. Thank you Brooke!

Kathryn · 13 June 2023

★★★★★ 5/5

Google

I found working with the team at Miles & Barr Canterbury, reassuring, and peace of mind. Having completed everything, virtually under one roof, an introduction, Through Miles & Barr, to my solicitor, was a great help. Living out side the UK, I thought it would be an issue to review and sign documents. This was never a problem. All went very smoothly. With regular updates. With the completion done, I can now relax. Thank you all at Miles & Barr Canterbury.

Noel · 13 June 2023

★★★★★ 5/5

Google

We recently had the pleasure of working with Rebecca during the process of buying and selling our new home, and we cannot praise her efforts enough. Rebecca's communication skills were outstanding, keeping us informed at every stage of the transaction. Rebecca went above and beyond to ensure that everything worked out smoothly. We really appreciate all the effort and hard work, thank you so much!

Toni · 22 May 2024

★★★★★ 5/5

Trustpilot

Great Team

We were very happy with the whole team at the Miles & Barr branch in Herne Bay.

Colin · 13 May 2026

★★★★★ 5/5

Google

Reece and his team were great. Reece had exceptional knowledge of the local market which helped us to sell.PositiveQuality, Professionalism

Daniel · 8 December 2024

★★★★★ 5/5

Trustpilot

We bought our property through Miles &…

We bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother. Suzanne Bearden was our contact and she was great, cheerful and up to date with all the information she provided. Thank you.

Louise · 4 January 2024

★★★★★ 5/5

Trustpilot

Giving informed and prompt advice plus…

Giving informed and prompt advice plus acting efficiently.

Geoffrey · 15 July 2026

★★★★★ 5/5

Google

We had a long day of viewings in Canterbury and it was a cold, rainy, miserable day. We were really feeling run down and a bit deflated, however, Fran Chudleigh turned up all smiles and drove us around all the remainder of our viewings. She really cheered us up, was really accommodating and really honest and open about all the properties we saw. Thank you Fran!

Maddie · 13 April 2024

★★★★★ 5/5

Google

Viewed a property through Miles and Barr with Estate agent Fran. Fran was very relaxed about the viewing and allowed me to explore the property at my own pace, asking questions as I went. Fran did not put me under pressure at any point to push an offer. It was a pleasant experience.

Luke · 19 November 2024

★★★★★ 5/5

Google

I've been dealing with James at Ashford. As an Autistic person I generally find dealing with people very trying. James has been nothing but kind, helpful, he's listened and followed my instructions. Which has made the process far calmer than previous experiences. The team are cheerful and helpful I'd highly recommend.

Anne · 17 December 2024

★★★★★ 5/5

Google

Would like to say a big thank you to Fran chudleigh at Miles & Barr for being so helpful with trying to sell my property by bringing the right clients to view my property Also taking time to find out about the house Very happy with the progress with miles & barr Chrissy

Christina · 9 November 2024

★★★★★ 5/5

Google

Can genuinely recommend Miles & Barr and in particular Harry, who is very professional, knowledgable and easy to deal with. He goes the extra mile to understand client needs and comes across as honest and understanding. Quite refreshing these days.

Helen · 26 April 2025

★★★★★ 5/5

Google

Harry Goldney came out to value our cottage for Inheritance Tax purposes. We were very impressed with his approach and attention to detail. He spent time to understand our requirements and provided some useful suggestions which we will act upon. I would highly recommend Harry to anyone looking for a valuation of their home.

Geoff · 9 October 2024

★★★★★ 5/5

Google

Our house has only been on the market for a few weeks and we got the offer we wanted so quick. The process so far has been really smooth, with close communication, I felt updated and in control the whole way through. With the difficulties going on at home, miles and barr where still very understanding and helped in anyway they could. Chloe was amazing with communication and really helped with the vulnerable situation. Thank you guys!

Claire · 13 June 2023

★★★★★ 5/5

Trustpilot

Thank you for your helpful assistance…

Thank you for your helpful assistance in the successful purchase of our property.

G · 26 May 2026

★★★★★ 5/5

Trustpilot

Excellent service from Folkestone

The service received from the staff at Miles & Barr in Folkestone has been exemplary. They are polite and easy to deal with, answering any queries in a professional manner.In her role as Sales Progressor, Emily Stickler has worked with us to achieve exchange of contracts on our sale. She has remained in regular contact throughout the process, providing timely updates each week.Thank you Emily for your help.

Maria · 5 January 2024

★★★★★ 5/5

Trustpilot

Debbie at Miles & Barr was very helpful…

Debbie at Miles & Barr was very helpful when purchasing our first home. Her communication was excellent when we had any questions or queries.

Alice · 9 October 2026

★★★★★ 5/5

Trustpilot

Lisa Cook went above and beyond

Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!

Nadine · 10 January 2024

★★★★★ 5/5

Trustpilot

Amazing, owe Adam and the team at Herne Bay my life!

Adam and the staff at Herne Bay were so helpful and kind to both me and Mark even though we were having a rough time, and they helped us find our dream home! The kids love the big garden space and place to play football, and Mark can finally build his workshop! Thankyou all so much, we are so greatful for your help🫶🏽 Such a great and pleasant experience for the whole family.

Gabriela · 15 August 2023

★★★★★ 5/5

Trustpilot

We met with Jake |Chamberlain of Miles…

We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company

Peter · 15 January 2023