Trusted Agent profile · Cannock
★★★★★
1,195 reviews across 3 platforms
23 Market Place, Cannock, WS11 1BS
Butters John Bee's office in Cannock, at 23 Market Place, is rated 4.2 out of 5 across 1,195 reviews on three platforms, including 116 Google reviews rated 4.6.
116
Reviews on Google
This office
8
Reviews on Facebook
This office
1,071
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cannock.
Every review we hold for the Cannock office, from every platform, shown as written. First names only.
5/5
TrustpilotCarol Yearsley
I work along side carol Yearsley as a roofing contractor for butters John bee as I do for a lot of other estate agents but out of everyone Carol is the most effective person of getting back to me and always sending the correct information I need to price and then complete a job excellent to work along side and definitely an asset to butters 👍
5/5
TrustpilotBig thank you to Liz Thompson and her…
Big thank you to Liz Thompson and her amazing team in property management - since taking on our properties, nothing has been too much trouble - keep up the good work, Liz & Co!
Dear Clare, Thank you for your five star review regarding Liz. If we can help with anything else please let us know. Kind Regards, Rebekka GillBranch Lettings Manager
5/5
TrustpilotI am selling my house with Madison…
I am selling my house with Madison Emery-Hyson, she has been a god send! The amount of running around and hassle she had to put up with from my housing association was ridiculous and I can guarantee that she needs a pay rise!!!!!!!!!!! She constantly kept me up to date and would email me (what seemed to be) out of her normal work hours and it was always a pleasure to chat to her.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
1/5
TrustpilotThe most disgusting agency
This is the most untrustworthy and ridiculous company I have ever seen. I used BJB Crewe branch. Before handing it over to them, I was told that I needed to sell my property as soon as possible, otherwise I would use part exchange, they said please give them a chance and can stop the selling anytime when you need. When we saw the advertisement for my house appearing on the website, it lacked many of the advantages of the property, and the photos were incomplete. I needed to be reminded to add more to make the advertisement more attractive.Since a long time , no one has come to view the property, then I informed BJB that I wanted to take the property off the market for part exchange, at this time, they tell me there are two viewing appointments on her hand and arranged a couple to come very quick. Is this really a coincidence?However, when the couple come, they kindly told us that they had prepared to view the property a long time ago, but no one made arrangements. BJB did not fully assist me in selling my property, so I asked BJB to stop the selling and remove my property from all web pages immediately.Then BJB’s agent began not to answer calls, messages and emails, which affected my property’s inability to conduct part exchanges. Therefore, the quotation was lowered, and it was not resolved until I complained to the head office.At the end they also lied that they had brought four guests to viewing the property. If any of them buy my property, we will still have to give them a commission. They can do anything just for money,they do nothing but want to get everything, I would like to appeal to everyone not to use this company, this is the worst decision in life.
4/5
TrustpilotGood Experience
Good Experience, special thanks to Chelsea for arranging a video call for the viewing as we could not be there at the Property. Also, the whole process of completing the forms online has been quite smooth
From all of us at Butters John Bee Newcastle Under Lyme we hope that you will be very happy in your new home.
5/5
GoogleLovely place Jess a pleasure to deal with…
Hi Nigel, Thankyou so much for a lovely google review. It was great to meet you and hopefully we are able to help you more in the future. Anything you need please feel free to contact the office. Thanks from BJB Cannock
5/5
TrustpilotI have just recently used BJB to obtain Tenants
I have just recently used BJB to obtain me Tenants for 2 of my properties. Jenna from BJB Winsford was brilliant and found me the Tenants quickly and handled everything in a professional manner.Well done.
Dear John,Thank you for your review regarding your experience with our Lettings Team, we are delighted that you are satisfied with our tenant finding service and hope you will consider us for any ventures in the future.Kind regards, Jenna StelfoxLettings Manager
5/5
TrustpilotI am currently in the process of buying my first home
I am currently in the process of buying my first home and Lily at the Hanley branch has been extremely helpful. Any questions I have had have been answered quickly and nothing is too much to ask!
Hi Keeley, Thank you for sharing your experience with us. We are glad to hear that Lilly Keatman was able to help you so much. We appreciate your feedback and will continue to strive for excellence in our service. Good luck for the future and very kind regards Phil Jones, branch sales manager. Butters John Bee Hanley.
5/5
TrustpilotI would highly recommend butters John…
I would highly recommend butters John bee winsford, Tresa Harris is absolutely fantastic, very pleasant, professional, and very responsive, I will be using this branch in the future.
Vinny - Thank your for your kind words, its greatly appreciated - Lauren Ellison (Winsford Sales)
5/5
TrustpilotMy experience with Butters John Bee has…
My experience with Butters John Bee has been excellent. I found a property I was interested in renting and they were in contact with me straight away. The communication was constant and clear and having one person manage my application made things so much easier. Grace was extremely helpful and kept me up to date throughout the process. Very friends and supportive. Would highly recommend
5/5
TrustpilotAmazing agency
Very happy with everything, Grace was amazing she was very attentive and friendly. She help us finding a home fit for us. Would definitely recommend this agency to everyone. Thank you so much Grace :)
Dear David.I am delighted to hear your kind words regarding Grace and the service provided by the BJB Newcastle Office. Thank you so much. Kind RegardsAbigail IliffLettings Manager
5/5
GoogleAbsolutely first class service! Steve came out to see us and was extremely professional and understanding on what we required, Jo cope the sales executive in Cannock office was fantastic with on the ball phone calls right from the start. We would 100% recommend Butters John bee as agents to sell your property. As a Team they truly are what Tina Turner sings about. "Simply the best" Thanks Rich and Paula
5/5
TrustpilotI found that Charlotte and Hayley were…
I found that Charlotte and Hayley were a great help and kept me informed through out all the process, Very professional and would recommend these 2 any body in the market.Thanks youAaron Sidhu
Hello Arron,Thank you for your review and such kind words. If we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
GoogleJessica met me at the viewing for the property today. Very polite and helpful. Thankyou
Hi Alison, Thank you so much for your kind words! We're so glad to hear that Jessica was polite and helpful during your viewing. We appreciate you taking the time to leave a review, and we're here if you have any further questions or need assistance moving forward. Best regards, Cannock Butters John Bee
1/5
TrustpilotNo Response at all !
This is extremely disappointing. I have not received any response from your rental department at Crewe despite multiple phone calls, emails, and messages, including assurances that I would be contacted.
5/5
GoogleI didn't use BJB, to sell my house, however I did buy a house they were selling and I found Amy extremely helpful and gave me more assistance than my own agent. If I were to sell again I would use BJB. Thanks Amy.
1/5
TrustpilotAwful
We had an awful experience marketing our house with BJB Congleton last year and would advise any potential seller to avoid, or at least deal with another branch of the company. Unprofessional and amateurish, with poor attention to detail regarding property details and dates. Communication with the staff, often diverted via a questionable 'Concierge service', was extremely difficult (other estate agents commented on this too). Details of the sales contract were misrepresented to us at the beginning. Totally agree with a previous reviewer that confidentiality of personal details, or more precisely the lack of it, was a concern and remains so even after leaving. Since terminating our contract we are relieved to now be with a far superior estate agent in Congleton.
5/5
TrustpilotI’m a roofing contractor who works with…
I’m a roofing contractor who works with a lot of estate agents across the country I do all the maintenance for them and out of all of them people I speak to Stacey is by far the best always polite and switched on and most importantly to me she’s always prompt and clear about all the contracts she passes me many thanks Stacey
5/5
TrustpilotSpeedy and efficient
Lots of contact with Danielle recently who has been really helpful with some tricky changes regarding renting out my house. Very quick responses and super efficient at getting things done. Thank you Danielle.
Hello Darren,Thank you for your review and kind words about Danielle, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotDenise Mellor Sales Negotiator is…
Denise Mellor Sales Negotiator is extremely knowledgeable and helpful. Very professional.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
TrustpilotI am an overseas landlord and have been…
I am an overseas landlord and have been using Steve at bjb Crewe for the last three years. Their service is great and their timely ness second to none. Thank you Steve and team.
Hi Geoff, Thank you for your 5 star review, Geoff, reviews like this give us motivation and help us ensure we provide high-quality care.Many Thanks Steve Parker & Team
5/5
TrustpilotGrace Thompson has been absolutely…
Grace Thompson has been absolutely amazing throughout my experience. She’s been really informative and made the process for my tenancy easy and stress-free. Highly recommended letting agent, especially if you have Grace!!
Dear Gina, Thank you for your lovely review about Grace. If we can help with anything else in the future please do not hesitate to contact us. Kind regards, Rebekka GillBranch Lettings Manager
5/5
TrustpilotWe have used Butters John Bee on…
We have used Butters John Bee on several occasions, and they never fail to offer excellent customer service. I would highly recommend Corrie, she goes above and beyond ensuring everything runs smoothly.
Dear R WhiteThank you so much for your fantastic review, we appreciate you taking the time to give this great feedback and will pass your lovely comments on to Corrie, please do not hesitate to contact us if we can be of help in the future.Kind RegardsButters John BeeCrewe - Lettings
5/5
TrustpilotJust a few words to express thanks to 2…
Just a few words to express thanks to 2 members of the BJB staff who recently dealt with my queries efficiently and satisfactorily.Firstly, Carol Yearsley, who after hearing about the plumbing issues at the property, quickly arranged for your contractor to call me within the hour to arrange a visit to address the problems.Well done, her confident and knowledgeable manner was very evident in our conversation. Liz Thompson spoke to me yesterday, and again was very efficient in the way in which she discussed and set out to explain the issue of tenancy renewal. Many thanks to both.
Dear Mr Gerrard, Thank you for your review about Carol and Liz, if we can help with anything else please do not hesitate to contact us. Kind regards, Rebekka GillLettings Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cannock.
