Every review we hold for the Cannock Chase office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe're in the process of trying to buy a property and this was the first house we've viewed with Baristow Eves. We met Jas and straight away she made us feel extremely welcome, if we asked a question and she didn't know the answer, she just completely honest and said she didn't know, which from our recent experiences was refreshing. She was a lovely girl, a credit to her parents and a fantastic employee to have if your Baristow Eves, Thank you Jas . Julie & Jon Ball
Jonathan · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had my mortgage arranged through Simon and I can't recommend him highly enough. Being single and self-employed I didn't think that I would be able to find a suitable mortgage, but Simon offered loads of advice and came up with a solution that was perfect for me. The whole process was made easy and he kept me up to date throughout it which made it far less stressful than it could have been. When there were a couple of hitches he jumped straight onto them for me and resolved them far quicker than I had expected. He is thoroughly professional, very friendly, and knows his job inside out and back to front. If you need mortgage advice then Simon is definitely your man!
Wayne · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe have had fantastic service from start to finish from Bairstow, Cannock. Professional, dedicated, sensitive and super efficient staff that have helped me immensely with the sale of my late parent's property. Gracie is a huge credit to your team and has kept me updated weekly with the progress. She has take the pressure away and has given my complete confidence in the whole process. Thank you Kerry and team , I would 100% recommend this estate agents. Lisa ReadPositiveResponsiveness, Quality, Professionalism, Value
Zac · 25 October 2022
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service with our rental property - Eilish was very supportive and communication was superb
Sharon · 23 November 2025
Agent replied · 23 December 2025
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our rental property and that Eilish provided excellent support and communication. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHarry and his team, Billy and Devon, have provided excellent service! From the initial contact, Harry was professional and efficient; Billy was on the ball and patient; nothing was too much trouble, and Devon also kept us informed every step of the way. It is a great pleasure to work with them.
Shu · 25 August 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKylie was very helpful from start to finish, all details were clear and everything went smoothly from the start. Thanks again Kylie
Ryan · 8 September 2025
Agent replied · 8 October 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe were showed a lovely house by Lillie-mae Harris. We had a bit of trouble finding the place so it took us a little longer than planned but she still waited for us and helped us. She took us through the property and gave us all the information we needed and answered all our question’s, So thankful to her!
Grace · 16 December 2025
Agent replied · 23 December 2025
Thank you for your kind words! We are so glad that Lillie-mae was able to provide you with excellent customer service and help you find your dream home. We pride ourselves on having knowledgeable and dedicated agents like Lillie-mae on our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOutstanding service doesn't come close. From point of instruction through to completion. These guys are awesome, not only going above and beyond their duty but in their care and dedication. Communication was excellent, particularly as we were living abroad. Special mention to Kerry Battersby, Jack Brindley, Conveyancer Rebecca Liewinski and the awesome contract chaser Gracie Smith. Thank you all. We would have no hesitation in recommending them .....if you are serious about selling there is no better agent.
Claire · 25 October 2022
Agent replied · 24 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say a massive thank you to all the staff at Bairstow Eves Cannock.
Especially Kerry and Molly who have been so supportive and caring through out the whole moving process.
I would sincerely recommend them, they are an excellent Estate Agency.
Thank you once again. Keep up the excellent work you all do. God bless you all. Elizabeth Dunning.
Elizabeth · 21 March 2025
★★★★★ 5/5
GoogleMassive thank you to Sarah Collin for getting me through my mortgage application , helping me with all my paper to the solicitors absolute god send for me this lovely lady was . Will definitely be in touch in the future if I move home again . Thank you so much .
Luke · 27 April 2024
Agent replied · 24 October 2024
Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleSelling a property is always stressful and deciding to sell through a worldwide pandemic we thought it would be worse but Kerry Jack and Emma were absolutely outstanding they made us feel so safe always kept us informed and nothing was ever too much trouble for them. We can’t highly recommend Kerry and her team at cannock enough and for any advise financial Simon at there Cannock branch is Brillaint - thank you all so much absolutely amazing team.PositiveResponsiveness, Quality, Professionalism, Value
Vicki · 25 October 2021
Agent replied · 24 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently purchased through Bairstow Eves. Moving is difficult at the best of times let alone in a pandemic but from the first phone call to view the property to completion Emma was amazing no question was to silly and always answered quickly. Always accomadatating to our needs.
Thank you all for getting us over the line and in to our family home. I would deffently recommend you to family and friends you made the experience alot less stressful.
Thank you to all the amazing teamPositiveProfessionalism
Claire · 25 October 2021
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleContacted bairstow eves for an evaluation, to help make with the decision of whether to sell house. Kerry was lovely, professional but like a friend, no hard sell, didnt feel obligated. Jack came to see our home, he was complimentary, knowledgable, and friendly, he was covid safe, we chatted about much more than the house, and was a really pleasant person to meet. In the end i have decided to stay put for a while, i really got the feeling Jack and kerry wanted what was best for us, rather than pushing their services. Kerry called me a couple weeks later and was so kind when i explained i was staying put, we had a good chat and a giggle. Very nice people to deal with and if i do decide to sell in the future i will 100% use bairstow eves. Thanks Kerry and jack
Kate · 25 October 2021
Agent replied · 24 October 2024
Many thanks for the fantastic 5* review and kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't thank Bairstow Eves Cannock Branch enough for the help and support they provided me and my husband to sell our property. We nearly decided not to sell but Kerry listened and gave us time and good advice where as other agents didn't seen interested.
Jack came out to see us and value our home, he was very professional but not pushy (which was nice) and made everything seamless and straight forward. He was easy to talk to and made the process feel less daunting (especially during Covid times)We were happy with the valuation and decided to try the market. The professional photos/videos were fab and showed our home off at its best. Emma, Kerry and Kate kept us on track with arranging all the viewings as we had more interest than we ever expected. Emma did a grand job with sorting out all the offers and supported us to make the right decision. Jack recommended mortgage adviser and Countrywide lawyers and so we decided to use both to sort our mortgage/legal stuff. We would recommend Simon Battersby for Mortgage advice, he was very supportive with our ever changing situation and our million and one questions. Im sure we gave him one or two head aches. Selling and buying a property is very stressful and Jack and the team did a fantastic job supporting us so Thank you to you all.PositiveResponsiveness, Quality, Professionalism, Value
Donna · 25 October 2021
Agent replied · 24 October 2024
Many thanks for your outstanding recommendation, comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot recommend Bairstow Eves Cannock enough. I have had an excellent experience in selling my house. I had a number of Agents value my house, however, Jack stood out from the outset - he was able to answer every question I had, reassured me and most importantly, spoke about the wider team at his office and how they will all work with me to sell my house. That is exactly what happened, Kerry & Emma are brilliant, all round excellent service!!! I had a buyer pull out and within 48 hours they secured another offer of full asking price by working really hard. Other Agents may offer “cheaper” fees, I believe you get what you pay for and Bairstow Eves Cannock are most definitely value for money. Highly recommend!!!PositiveQuality
Kasim · 25 October 2021
Agent replied · 24 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleHighly recommend Bairstow Cannock for letting out our Cannock house recently. This is our first time in rentals so were a bit uncertain but rest assured the service and professionalism given by Harry and Billy was superb. They gave us plenty of support and advice, took care of everything to make the whole process easy. The first person who viewed the property, agreed to rent at the price we wanted, fantastic. For any tenants or landlords in the Cannock area, these are the guys to use, outstanding service !!PositiveResponsiveness, Quality, Professionalism, Value
David · 25 October 2021
Agent replied · 24 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah the mortgage advisor was fantastic. She helped us start to finish with buying our dream house. Nothing was too much trouble and her advise and expertise made the process stress free. We highly recommend Sarah and would not hesitate to use her in the future should we need to 😀 …
Lucille · 28 March 2024
Agent replied · 24 October 2024
Lucille Collins thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve had a great experience with Bairstow Eves Cannock. I would especially like to mention Kylie for her outstanding support she’s given us. She has helped us with all of our rental properties and has been excellent throughout the entire …
Demi · 17 March 2026
Agent replied · 17 April 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBilly and the team at Bairstow
Eves were amazing! Especially Billy when I recently applied to rent a property, from the first viewing and all the way through to collecting the keys, Billy answered all my questions and put me at ease 😁 the welcome gift was a lovely touch. .Brilliant from start to finish. Thanks so much
Jackie
Jackie · 25 October 2023
Agent replied · 24 October 2024
Thank you for your wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKerry was absolutely fantastic with us and helped us with the sale of our house through some very difficult times we had with our buyers.
She was so kind and helpful also very patient.
If anyone deserves a pay rise it's Kerry.
Once again , thank you from the bottom of our heart ❤️
Mr and Mrs Cox
Mike · 25 October 2023
Agent replied · 24 October 2024
It’s really lovely to read another 5* review and your kind words. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave delayed in writing my review not because of the service but because I moved a few days before the lockdown and actually wanted my review to be relevant to those looking to sell/buy through Bairstow Eves.
I can not thank the team at Cannock enough for not only their professionalism when it came to selling my house but also the commitment they showed. My house was in a difficult bracket (£375,000), however I had my first viewer before the pictures had even gone on the internet and my house was brought by my fourth viewer. Jack and Emma arranged all the appointments and completed the viewings and kept me informed on how each viewing went and the feedback.
My property ended up being sold in under three months and I moved out under six months from the date of going on to the market. Jack was a super star working very hard in the background to keep everything going chasing other agencies who were holding things up and having the patience of a saint when my buyer started to become difficult. He is exceptional.
Well done all and I would have no hesitation in recommending you to family and friendsPositiveResponsiveness, Quality, Professionalism, Value
Jen · 25 October 2020
Agent replied · 24 October 2024
Hi Jen, Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe team at Bairstow Eves were very good from the start, Emma mainly dealt with my house purchase, but I received help from Jack and Kerry too, who were all pleasant, kind and professional. There was a delay (as there always is with these things) but I was kept informed of everything the whole time. The team also recommended Countrywide Mortgage services for me, where I met Simon, who was also very polite and helpful with my house buying process. Many thanks.
S · 25 October 2020
Agent replied · 24 October 2024
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleKylie was helpful and friendly
Selby · 24 October 2025
Agent replied · 26 October 2025
"Thank you for your kind words! We pride ourselves on providing excellent customer service and are thrilled to hear that Kylie went above and beyond to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to Eilish who has been very helpful right from the start helping to get the windows replaced that had blown in our property ... very helpful staff & kept in touch with us every week for an update
Charlotte · 26 July 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review Charlotte. Kind regards Lucy, Customer Relations.
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