Every review we hold for the Cannock Chase office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Kylie as my letting agent, and I couldn’t be happier with the service she provided. From start to finish, Kylie was professional, proactive, and incredibly helpful throughout the entire process of letting my property.
She kept me informed at every stage, handled all the details efficiently, and made what could have been a stressful process feel smooth and straightforward. Kylie was always quick to respond to any questions and went above and beyond to ensure everything was handled properly.
Thanks to her hard work and dedication, the property was let quickly and with minimal hassle. I would highly recommend Kylie to anyone looking for a reliable, knowledgeable, and supportive letting agent. A genuinely 5-star service.
Rachel · 17 March 2026
Agent replied · 17 April 2026
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI can't recommend Bairstow Eves Sales and Lettings Agents in Cannock highly enough! My husband and I recently used them to rent out some of our flats, and the entire process was seamless, professional, and stress-free. Special thanks to Kylie Turu-Williams, who was an absolute star, her expertise, friendly approach, quick communication, and attention to detail made everything so easy. She's clearly passionate about what she does, and it shows. If you're looking for reliable, top-notch service in Cannock, this team (especially Kylie) is the one to choose!
Jasmine · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for your glowing recommendation! We are thrilled to hear about your positive experience with our team, especially Kylie. We strive to provide top-notch service and are happy to hear that we exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLooking to rent out a few of my properties in and around the Cannock area, and came to speak with Kylie at the Cannock office. She was so friendly and polite and had a really infectious and approachable personality. On top of that though, we got some sound professional advice and have a clear plan thanks to Kylie on what we need to do.
I highly recommend other Landlords to come here first, and you'll likely feel you don't need to go anywhere else.
Bria · 17 March 2026
Agent replied · 17 April 2026
is thrilled to hear about your positive experience with Kylie at our Cannock office. Our team strives to provide excellent service and sound professional advice. Thank you for recommending us to other landlords! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally great experience in buying our property: from the initial warm welcome and advice after viewing the property, to follow-up views, any queries we have had & through to helping to get the completion over the line in a timely manner - a really great experience all-round. Particular thanks to Millie, Molly, Lee, Connor & Lillie for their help - but great teamwork by all, with many thanks from both myself and my partner!
Oli · 10 April 2026
Agent replied · 17 April 2026
Thank you so much for your kind words and for choosing us to help with your property purchase! We strive to provide exceptional service from start to finish and it's wonderful to hear that our team, especially Millie, Molly, Lee, Connor, and Lillie, could make your experience a great one. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI cannot thank the Cannock team enough for all their help and support for both our sale and purchase, they went above and beyond to ensure that all went smoothly, making it as stress free as possible. The communication we had with them all was second to none. Nothing was too much trouble. I have already recommended Bairstow Eves to a couple of my friends who wish to move. Thank you to Simon, Connor, Kerry, Molly, Millie who I had the most dealings with. You are simply the best!
Sue · 20 October 2025
Agent replied · 26 October 2025
Thank you for choosing Bairstow Eves and for leaving such a kind review! Our team in Cannock takes pride in providing top-notch service and making the moving process stress-free for our clients. We are grateful for your recommendations. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had such a lovely experience buying our home with this team! From the very beginning, they kept us informed and always took the time to answer our (many!) questions.
A special thank you to Molly, she was amazing and made the whole process so much easier for us. Really appreciate all the support, and would definitely recommend!
Yuliya · 16 April 2026
Agent replied · 17 April 2026
Thank you for choosing us to help you find your dream home! Our team is dedicated to keeping our clients informed and providing top-notch service every step of the way. It was a pleasure working with you and we're so glad Molly made the process easier for you. Thank you for the recommendation!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOutstanding Service and support, thank you for helping us on our journey to buy our first home!
Both Millie and Simon were incredibly friendly, professional and insightful every step of the way. It was thanks to them that we were able to view so many properties in such a short window of time and find one that we loved!
We really appreciate how approachable and articulate both of them were, with Simon in particular breaking down the scary jargon of the mortgage world in a way that was crystal clear for both of us to understand. Our time felt valued and it went a long way to giving us full confidence in the Bairstow Eves team.
We also appreciate the Bairstow team taking the time to call us to discuss any updates or hiccups along the way, as it felt much more personal and forward than our long-winded experiences with other companies over email!
Many thanks again guys, expect to see us back on your doorstep when it's time to re-mortgage!
Alex · 12 October 2025
Agent replied · 26 October 2025
Thank you for your kind words! We are so happy to have helped you on your journey to buying your first home. It was a pleasure to work with you both and we are glad that our team provided exceptional service and support. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a really positive experience working with Kylie as my letting agent. She was professional, responsive, and genuinely helpful throughout the entire process. From the valuation to moving our tenants in, everything was handled smoothly and efficiently.
I would definitely recommend Kylie to anyone looking for a reliable and approachable letting agent. Thank you again for all your help
Chelsea · 3 April 2026
Agent replied · 17 April 2026
Thank you for your kind words and recommendation! It was a pleasure working with you and I'm happy to hear you had a positive experience. Our team will continue to provide professional and efficient services to all our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had such a great experience with this letting agency, all thanks to Devon! She was an absolute gem throughout the whole process, kind, professional, and just really good at what she does. Moving can be super stressful, but she made everything feel smooth and easy. I felt totally supported from start to finish, and we’re now happily settled in our new apartment. Couldn’t have asked for better help. Thanks again, Devon!
Louis · 17 July 2025
Agent replied · 27 July 2025
Thank you so much for your kind words and for choosing our letting agency! We are thrilled to hear that Devon provided you with such fantastic service and helped make your moving process smooth and stress-free. We strive to provide our clients with the best experience possible, and we are so glad that Devon exceeded your expectations. Thank you for trusting us to help you find your new home. Congratulations on your new apartment! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlways happy to help, and very helpful when I've contacted them. Kylie, Lillie and Georgia always go above and beyond, and I know that Kylie is only an email or phone call away if I have any enquiries.
Rebecca · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for your glowing review! Our team members truly value each and every one of our customers and we're thrilled to hear that Kylie, Lillie, and Georgia provided exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently rented with bairstoweve in Cannock, we dealt with Georgia who was incredibly helpful, provided an immaculate service and was very transparent throughout. They are pretty good so can’t fault them.
George · 3 April 2026
Agent replied · 17 April 2026
Thank you for choosing Bairstow Eve in Cannock! We are thrilled to hear you had an excellent experience with Georgia. Our team prides itself on transparency and providing top-notch service. We appreciate the kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to Kylie for recent valuation on our property. Communication prior to appt was excellent. She arrived on time. Very friendly and informative. Fully explained the process. Extremely professional. Would highly recommend.
Diane · 17 March 2026
Agent replied · 17 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSimon Batterby is the best mortgage advisor you could ever ask for . He has the patience of a saint and goes through everything if you don’t understand it. He even looked at and sent over details of houses that he knew I would like when houses failed to go through for different reasons. His customer service is the best I ever had and I would only ever go with Simon if I need mortgage advice.
Kerry also goes above and beyond for you. No task is too much and she genuinely cares about her clients.
Andrea · 3 October 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review Andrea! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe purchased a house through Bairstow Eves and w had Molly as put sales progressor. She had kept on contact with the chain on a regular basis and updated us when any new information became available. Whenever we had any questions Molly was more than happy to help.
Rea · 19 October 2025
Agent replied · 26 October 2025
"Thank you so much for your kind words! We are thrilled that Molly was able to provide such a high level of customer service during your home buying process. It's great to hear that she kept you updated and was always available to assist with any questions. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would just like to say a big thank you to Kylie at Bairstowes in Cannock who let me property with ease and with the utmost professionalism.
Thanks again Kylie
Michael · 17 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKylie and Georgia were fanstastic in helping me and my partner secure our new property. We’re over the moon and can’t wait to get fully settled in. Thanks you both.
Daniel · 17 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLillie Mae has been absolutely fantastic from start to finish. She’s been incredibly efficient, professional, and proactive throughout the whole process. Communication has been clear and timely, nothing has ever been too much trouble, and … More
Jade · 20 December 2025
Agent replied · 23 December 2025
Thank you so much for your kind words! We are thrilled to hear that Lillie Mae has exceeded your expectations and provided a seamless and proactive experience. Our team takes pride in going above and beyond for our clients and we are … More
★★★★★ 5/5
GoogleKylie Turu-Williams has been fantastic! She made our love so easy with how efficient and friendly she was. Thank you again kylie! We are so grateful
Abbie · 20 March 2026
Agent replied · 17 April 2026
Thank you for the kind words, Kylie is a valuable part of our team and we are glad to hear she provided exceptional service. We look forward to continuing to make your experience with us hassle-free and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMolly was a great help throughout the entire process when buying our first home. She was willing to answer all my questions and responded quickly. She did an amazing job, I really can’t fault her at all!!
Regan · 23 November 2025
Agent replied · 23 December 2025
Thank you for taking the time to share your positive experience with us, ! We are thrilled to hear that Molly went above and beyond to assist you in purchasing your first home. It's our goal to provide exceptional service, and we're so glad that she did an amazing job. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently viewed a property with Bairstow Eves Letting Agents, and I was thoroughly impressed by Devon’s outstanding service. She was very professional, and incredibly knowledgeable, making the entire process seamless and enjoyable. Devon went above and beyond to answer my questions and made me feel valued as a client. Her dedication and friendly approach truly set her apart. A fantastic representative for Bairstow Eves. Highly recommended!
Jon · 7 December 2024
Agent replied · 11 December 2024
Thank you for your 5* review and recommendation Jon. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Simon for providing good financial advise you made it simple and easy for me to understand.
Vicki
Vicki · 13 April 2026
Agent replied · 17 April 2026
Thank you for your kind words! We strive to make financial advice accessible and understandable for our clients. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFirst time buy. Nerves because English not my first. Mrs Turu-Williams was nice lady. Helped my family pick out good choice.
Nguyen · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind words! We're so glad we were able to help you and your family find the perfect choice. We strive to make all of our customers feel welcomed and comfortable, regardless of language barriers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGeorgia has been brilliant helping me find a short term rental in the cannock area. She listened to what I needed and found the right property, she responded quickly to get a viewing and explained the process well.
Emma · 17 September 2025
Agent replied · 8 October 2025
Thank you for your kind words! We are so glad to hear Georgia provided excellent service and helped find the perfect short term rental for you. We pride ourselves on fast responses and clear communication, and we're thrilled to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKylie was fantastic. Very helpful. And made everything easy. Very pleased with the service 😀 …
Jody · 27 March 2026
Agent replied · 17 April 2026
Thank you for your glowing review, we are thrilled to hear that Kylie was able to provide you with excellent service! Our team strives to make the process as easy and enjoyable as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.