Trusted Agent profile
★★★★★
356 reviews across 2 platforms
4 Adastral Square, Canford Heath BH17 8SA
Palmer Snell's Canford Heath office at 4 Adastral Square is rated 4.2 out of 5 across 356 reviews on two platforms, including 259 Google reviews rated 4.7. The 97 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Canford Heath office, from every platform, shown as written. First names only.
5/5
GoogleThis has been my first time renting by myself and all of the staff of Palmer Snell have been so wonderful and helpful! I've mainly been talking with Beckie who has gone above and beyond to make sure I'm happy and settled. I can't recommend them enough!
Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott
5/5
GooglePalmer snell have been fab in general, but i am seriously impressed with Beckie Gait, the lovely lady who has been helping me get my tenancy started, shes been friendly, professional and extremly helpful at every stage, thank you so much!PositiveResponsiveness, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleMy experience with Palmer Snell has been quick, efficient and professional from start to finish, even with the current pandemic situation. They took time to answer all of my questions and went above and beyond to make sure it all went through swiftly and easily.PositiveProfessionalism
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
TrustpilotMr & Mrs Saville
We received very professional service from
5/5
GoogleThank you very much to Grace Crook for your amazing service! 5* highly recommend to anyone local in the area!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
GoogleUncontactable, I’ve probably tried to ring 30 times over the last 9 months and it always goes to answer phone. Emails don’t seem to get replied too either (at least not within 48 hours)
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely outstanding service from Izzy with sorting out our new property. Very fast service, always kept in contact with everything happening. Also sorted out any issues straight away.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleJessica bell was great! She was fast and quick with the moving in process. Really polite and helpful .
1/5
TrustpilotNoisy inconsiderate tennants
Don’t care about noise complaints from other residents when students, tennants are making noise, Then they wonder why residents take it in to there own hands to deal with the situation.
5/5
GoogleA very easy and pleasant experience. I have been kept up to date and in regular contact With Sonia through every stage of the letting process with all my questions answered regarding the property. Would happily come here again in the future
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleJessica Bell. Many thanks for everything. Much appreciated.
Thank you for taking the time to leave us this amazing 5* review dave back. Kind regards Lucy, Customer Relations.
5/5
TrustpilotHelpful and friendly team
I cant thank the Palmer Snell letting team at Weymouth branch enough for helping me through the process of signing up for the rental of the bungalow.
5/5
TrustpilotMichelle at the Taunton branch has…
Michelle at the Taunton branch has excellent customer service. She understood my circumstances and done everything she could to help me, remembering little important details. I didn’t end up securing anything due to other circumstances but would definitely go back to Michelle if needed in the future. Great job Michelle! If only everyone was like her 😃 thank you. Carol Wilman
5/5
GoogleExcellent service, people so kind and helpful. The process was very efficient and fast. I want to mention specially Beckie and Matt because they are so supportive, nice and professional. Thank you to both of you!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotGood service
Good service for finding a great mortgage deal. Overcome lots of obstacles along the way. Beth Wadsworth in Bridgwater is fabulous. Communication excellent, diligent, conscientious and professional.
5/5
TrustpilotAmazing service throughout our sale
Amazing service throughout our sale from the Bournemouth, Castle Lane office, Adam initially and followed up by Becky. Communication, patience and professionalism was excellent at all times despite issues at the bottom of the chain with solicitors!Thank you, I would totally recommend Palmer Snell.
5/5
TrustpilotAdam was great all through the process
Adam was great all through the process. Even sold me a house.....which I wasn't looking for but love it. Thanks to the whole team.
5/5
GoogleGreat customer service from Liv, she was so welcoming when we came in and had a lovely attitude. She made our experience very positive!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotAmazing company Oliver and Haley go…
Amazing company Oliver and Haley go above and beyond to help in a courteous, friendly and professional manner.The only estate agent that helped me rent a home in these charotic times.They treat you like a person and not just another digit on a spreadsheet.Highly recommended thankyou from the top,middle and bottom of my heart Miss Ling
5/5
Google100% would highly recommend. Moved heaven and earth for my Mother's Sale. Nicola and Darren, we will forever grateful. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat help from Georgina and Cailey! Thanks the letting team for their kindness and efficiency.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad an amazing experience with my lettings agent Beckie Gait. Hassle free and a really smooth process. Sorted everything out for me. Would 100% recommend to all, have already recommended her to friends and family.
Thanks Ellen for leaving a amazing 5* review of your experience with our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
5/5
GoogleAll professional staff never a problem when you need any thing. We sold with them and brought from them we were in new house within 12 weeks. Thanks everyone at palmer snell canford heath.
Thank you for your brilliant 5* review. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
5/5
GoogleBecky gait was amazing and helped us moved in to our perfect little home she made the whole process easier and stress free on myself and my partner.PositiveProfessionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Palmer Snell's Canford Heath office has 356 reviews across two platforms: 259 on Google, 97 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Palmer Snell Canford Heath is rated 4.2 out of 5 across all 356 reviews, and 4.7 out of 5 on Google from 259 reviews, checked 9 October 2026.
Palmer Snell Canford Heath, 4 Adastral Square, Canford Heath BH17 8SA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.