Trusted Agent profile · Camden
★★★★★
2,127 reviews across 3 platforms
304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Camden, at 304 Kentish Town Road, is rated 4.7 out of 5 across 2,127 reviews on three platforms, including 181 Google reviews rated 4.8. See how it compares with other estate agents in Camden.
181
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,945
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional and genuine
We met Dinesh when viewing properties in Winchmore Hill. He was very patient and understanding as we couldn’t quite find what we were looking for. When we finally found our property, Dinesh did all he could to ensure the process went as smoothly as possible. We were in a challenging chain but he maintained his professional and calm demeanour. One of the nicest and most amenable estate agents we’ve met.
5/5
TrustpilotHighly recommend if you’re selling!
Excellent experience selling my property - highly recommend. Stewart and the team were professional, honest and great to work with. Made the selling process easier, kept me informed and were realistic about the valuation and timescales along the way . I moved to MG from a different agent and was so pleased I did!
5/5
TrustpilotGreat service from New Homes
Martyn Gerrard new homes have given me great advice, the service received from Saad, Jessica and Florence has been fantastic. Highly recommended.
5/5
TrustpilotNadia and Anthony were super helpful in…
Nadia and Anthony were super helpful in finding me a flat within my budget and the area I was looking for. Great communication and made the whole process low stress. Would recommend!
5/5
TrustpilotI had a dispute with my landlady
I had a dispute with my landlady and a return of my deposit situation. Martyn Gerrard Estate Agents along with the services of TDS (Tenancy Deposit Scheme) settled the dispute amicably.
Hi Claire, thank you for your good review. We are pleased that everything was resolved for you.
1/5
TrustpilotI'd give them a zero if I could
I'd give them a zero if I could, because they do nothing. As managing agents of a residential block where I am a leaseholder, they're not even doing the minimum towards the upkeep of the building. Complaints about their negligence from the people who live there, the neighbours, the local council ....all fall on deaf ears. Professional ghosts.
5/5
GoogleAnnie at MG Kentish Town worked on our flat sale she is friendly, professional and hardworking. A pleasure to deal with and brings a lot of clarity to the process!
Dear Esha, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleVince was pleasant to deal with throughout the entire process. Leaving me 100% satisfied.
5/5
TrustpilotTreon was excellent
Treon was excellent! Communication was excellent, always responded to any questions or queries quickly. Helped with everything I needed. Couldn’t recommend him enough!
5/5
TrustpilotHighly recommend this estate agent
Right from the first meeting with Dinesh from Martyn Gerard, he has been professional, empathetic and pro active. The advice he has given us has been spot on.Everyone that we have dealt with in the Winchmore Hill office has been efficient and helpful.There are many estate agents to choose from in the Winchmore Hill area, but I am so glad we chose Martyn Gerard. In the time since we decided to sell the house the whole family has developed a close relationship with the Dinesh. We trust him implicitly and he is guiding us through this process in a sensitive and thoughtful way. We would highly recommend Martyn Gerard in Winchmore Hill to anyone who is looking for an agency.
5/5
TrustpilotThey are I think one of the best agencie And they really deserve
They explained to me what is the best option Because I head some missing stuff To complete the reference..Very professional I highly recommend Thanks again
5/5
TrustpilotMohammed Amin
We informed property Mohammed Amin of a complaint and he promptly and efficiently addressed the issue. He helped us reach a resolution swiftly and handled everything appropriately. Thanks a lot.
Hi Consumer, thank you for your review and we are pleased to hear that our Property Management Team helped you with a swift resolution.
5/5
TrustpilotHossein finchley central!
Hossein finchley central!Hossein was a very helpful guy. He explained everything in a very easy way, and he managed to secure the flat for me, and he gave me the keys for the flat the day he promised. He was extremely helpful, polite, professional man, highly recommended. Thank you very much.
5/5
TrustpilotLynsey been fantastic since day…
Lynsey been fantastic since day 1.Really liked the way she sorted all and all available to help.thanks for been so supportive and always with a smile to help
Hi Andre, thank you for your good review and it's good to hear our Lettings Team gave you such good support.
5/5
TrustpilotVery professional and helpful
Very professional and helpful getting the property over the line! Mamun was always available to contact and would highly recommend.
1/5
TrustpilotMartyn Gerrard have been absolutely…
Martyn Gerrard have been absolutely awful as the managing agents of my flat. I currently have no heat and they were informed a few weeks ago that many of the radiators were working after not working last winter. The heat is not working at all now and there is no emergency number to call. Over the two years I have lived here and large number of repairs this property needs, they have barely responded. The heat has never worked properly, the windows have huge gaps, we had an infestation of mice last winter, all winter, we have had leaks, broken toilets, and more. We have barely had responses. When we do, it takes week, sometimes month and sometimes there is no answer at all. They also seem to try find the cheapest companies they can to repair things and those repairs don’t hold up.
5/5
TrustpilotOver 65 renting
Being over 65 and renting a flat is not easyI had asked other agents and they had said there would be all kinds of problems However the team at Martyn Gerrard have been great they did not seem to see things in the same way and so the process has been very quick once I found somewhereSuraj has been so patient dealing with my many questions especially about parking and permits Thoroughly recommend them
5/5
TrustpilotREVIEW!
Shuhan has been a very good Sales Negotiator throughout this sale. Thank you very much Shuhan for all your effort and hard work. I highly recommend him to everyone as he is the man to have on your side!Thank you Shuhan and the team!,
5/5
TrustpilotSteffi 10/10
Steffi has been amazing! She really knows her stuff. She's been incredible with assisting in my search for a property I would have been completely lost without her in-depth knowledge and insight. Very friendly and a complete professional. She has made finding a property an enjoyable experience. Highly recommend.
5/5
TrustpilotThanks Morgan and Martyn Gerrard team!
Morgan has been extremely helpful in helping me to find a new flat and has made the whole process seamless. Thank you!
Hi Emma, We love to hear great feedback about our customers and staff; thank you Emma and we hope that you enjoy your new flat.-MG
5/5
TrustpilotThanks Declan for helping with my…
Thanks Declan for helping with my property search. I found you professional throughout the whole process. I would recommend his estate agent service. Very knowledgable and trustworthy.Thanks once again. Sophie.
5/5
TrustpilotHighly efficient and helpful team at…
Highly efficient and helpful team at Martyn Gerrard. Big thanks to Jay for guiding me through the whole buying process and helping to get deal over the line.Would highly recommend!
5/5
TrustpilotThanks Declan for all your useful and…
Thanks Declan for all your useful and honest property advice. Thanks for the help with finding us a home
5/5
TrustpilotSpecial mention to Erhan
Special mention to Erhan. I’ve been looking for a place to rent for a couple of months and Erhan has always been in regular contact with me discussing potential properties. He’s a great communicator and I can trust him with my ongoing search.
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