Trusted Agent profile Β· Camden

Marsh & Parsons New Homes reviews in Camden

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

339 reviews across 2 platforms

Fairgate House, 2nd Floor, 78 New Oxford Street, London, WC1A 1HB, Camden, WC1A 1HB

Marsh & Parsons's office in Camden, at Fairgate House, is rated 4.6 out of 5 across 339 reviews on two platforms, including 189 Google reviews rated 4.7.

Google logo

4.7 / 5

189

Reviews on Google

This office

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150

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

I wanted to share my fantastic experience renting properties through Marsh & Parsons. The entire process was remarkably smooth and hassle-free. I must give a special shout-out to Kristine, she was not just nice, but exceptionally professional in her approach. πŸ‘ I've dealt with various agents in the past, but Kristine truly stood out. Her knowledge about the properties we viewed was impressive, and she took the time to understand my needs thoroughly. What amazed me even more was her dedication. My search with Marsh & Parsons was hands down the best experience I've ever had with a letting agency. I've already recommended her to all my friends. Thank you! 😁😁

Danyolo Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Danyolo, Thank you for your kind comments regarding Kristine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Excellent service from Edward at Marsh & Parsons

I had a very positive experience working with Edward Shikabwali at Marsh & Parsons. He was professional, friendly, and always quick to respond to any emails I had throughout the process. Would highly recommend.

Sienna Β· 16 June 2026

5/5

Google

I had the pleasure of working with Kristine to find a rental, she is super cute and amazing person !! She took the time to understand my needs, and made the whole process smooth and stress-free. I’m confident in her dedication and highly recommend her to anyone looking for a reliable and professional agent.

Samia Β· 16 January 2025

Agent replied Β· 23 January 2025

Dear Samia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley

5/5

Trustpilot

Owain had been nothing but helpful time…

Owain had been nothing but helpful time and again

O Β· 17 April 2026

Agent replied Β· 28 May 2026

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards Hayley

5/5

Trustpilot

Excellent letting and management service

I’ve had my flat rented out for 18 months now and Marsh and Parsons not only worked hard to find me excellent tenants but Rasim in the Hammersmith office was a great point of contact for any issues that arose. He was always very efficient and completely professional and also forged a good relationship with my tenants which was a real asset. Would very much recommend.

Sarah Β· 3 September 2025

5/5

Google

I would like to address my gratitude to William. Even though the deal didn’t go through and we are still searching together, the way he handled the reluctance and cancellation truly showed his professionalism and dedication. His patience, understanding, and unwavering support proved just how valuable his attitude is in this process. From the very beginning, he has been attentive, knowledgeable, and incredibly supportive. His commitment to finding the right home and making this journey as smooth as possible has been truly reassuring. I sincerely appreciate his guidance and the way he always put his clients’ best interests first. I look forward to continuing this search and would highly recommend him to anyone looking for a trustworthy and dedicated real estate professional.

Lamia Β· 26 March 2025

5/5

Google

Recently got a flat for rent through Marsh & Parsons and was really pleased with service. Special thanks to Kristine for all her help and dedication throughout the search process.

Melvin Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Melvin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

β€œMelissa was really helpful and knowledgeable about the local area when I was looking for a new property. Would highly recommend if anyone’s looking for a new place to live”

Connor Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Connor, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Kristine is the best! She and her manager moved mountains to deliver our numerous requests. Highly recommend πŸ‘ …

Banruo Β· 25 May 2024

Agent replied Β· 22 October 2024

Dear Banruo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Property Management

We are pleased with the property management support we've received from Debbie Lewis. Her responsiveness and commitment to keeping us informed as needed are greatly appreciated.

Maria Β· 22 July 2026

5/5

Google

I had a very pleasant call with Charlotte on Thursday, she was very informative and helped with my list of queries !

Jemimah Β· 13 December 2025

Agent replied Β· 12 January 2026

Dear Jemimah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Trustpilot

Giles has been a fantastic property…

Giles has been a fantastic property manager throughout our tenancy. Very attentive in dealing with all enquiries and issues.

Jordan Β· 26 July 2025

5/5

Google

Sam! What a man! Lost for words honestly.

Ajmal Β· 26 March 2026

Agent replied Β· 16 April 2026

Dear Ajmal, Thank you for leaving a 5 star Google review. Kind regards, Asma

5/5

Google

I did a viewing with Louis BΓΆttcher and it was an amazing customer service, extremely nice and honest lad.

Frederick Β· 13 December 2025

Agent replied Β· 12 January 2026

Dear Frederick, Thank you for your kind comments regarding Louis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Hayley

5/5

Google

Kristine from Marsh and Parsons provided an outstanding service during my apartment search. Despite not renting through the company, her dedication to understanding my needs and finding suitable options were super impressive. Kristine's professionalism, communication, and market knowledge is super impressive . I highly recommended this estate company for anyone seeking a reliable real estate agent. Good luck to her and the company !

Rosieee Β· 25 May 2024

Agent replied Β· 22 October 2024

Dear Rosieee, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with Kristine couldn’t have been any better and the team in our Marylebone and Mayfair office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley Customer Relations Team

5/5

Google

Great service here, found a good buyer and the transaction was efficient and pleasant throughout.

Sian Β· 8 January 2026

Agent replied Β· 12 January 2026

Dear Sian, Thank you for taking the time to leave a wonderful 5 star Google review. The office will be thrilled to read your kind comments. Kind regards, Hayley

5/5

Google

Kristine was really great, I decided to renew my contract but she was really informative and sweet. I would recommend working with her.

Liv Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Liv, We really appreciate you taking the time to leave such lovely comments about Kristine. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Like to thank one of their agents…

Like to thank one of their agents Charmaine who was very helpful and professional in helping us with our move into our new home

Michael Β· 19 June 2026

5/5

Google

Charlie Brandstatter is unfailingly polite, responsive and extremely helpful and always a pleasure to deal with. I wouldn’t hesitate to recommend him.

Alexandra Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Alexandra, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Kristine was an amazing agent! She was constantly on top of our requirements and sent us multiple properties constantly. Highly recommend her!

Ines Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Ines, Thank you for your kind comments regarding Kristine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Thank You Owain

I have been living in the property for some time now, and I have always found Owain to be friendly, professional and genuinely helpful.

Virginia Β· 17 June 2026

5/5

Google

Kristine was really helpful and even though we didn’t find our apartment with her, we would recommend her to other people!

Emily Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Emily, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Kristine did a viewing with me and she was so knowledgeable and friendly! So glad I chose to go with Marsh and Parsons

Aliah Β· 9 September 2025

Agent replied Β· 23 September 2025

Dear Aliah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

Louis gave me an highly enjoyable and entertaining viewing experience and understood my needs well. I strongly recommend using him as an agent.

Gregor Β· 9 September 2025

Agent replied Β· 23 September 2025

Dear Gregor, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

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