Marsh & Parsons Camden reviews

★★★★★ 5/5

Trustpilot

I have been letting my flat through…

I have been letting my flat through Marsh and Parsons for many years and have always been impressed with their efficiency and professionalism. Victry in particular has been very helpful in resolving some issues for me recently. Highly recommended service!

Parviz · 4 July 2024

★★★★★ 1/5

Trustpilot

Poor communication and unprofessional

Poor communication from the property manager, Elisabeth​​​​ Ppasa. Both the landlord as well as the tenants had to chase her via emails. They do not return the rental deposits on time, giving lame excuses.

Sharifa · 9 October 2024

★★★★★ 4/5

Trustpilot

Efficient Property Manager

Tatiana has recently become our property manager and has been very efficient at sorting out a couple of issues at our property which I had been asking our old property manager for 5 months to sort out. She has also provided a friendly experience.

CT · 16 April 2024

★★★★★ 5/5

Trustpilot

Caroline and James@ south ken branch

dealt w Caroline and James team in south kensington branch on purchase still on going but so far extremely happy with their knowledge , promptness and professionalism. Their quality of service is unmatched compared any other agencies that i have dealt with. Definitely will recommend them to anyone.

Holly · 23 January 2024

★★★★★ 5/5

Trustpilot

We have recently moved out of a…

We have recently moved out of a property managed by M&P, we have been dealing with Nara who has been absolutely amazing at keeping us up to date and speaking to our landlord on our behalf. She has been great & would recommend her highly.

Kate · 22 March 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience

I had a fantastic experience working with Kyrsten, she was incredibly responsive and always getting back to me quickly with answers to any questions or concerns. I would highly recommend

Holly · 2 December 2024

★★★★★ 5/5

Trustpilot

Derbhla from the property management…

Derbhla from the property management team has been exceptional in resolving issues within my property in a timely manner. I really appreciate both her and the rest of the teams support.

Isabella · 15 November 2024

★★★★★ 5/5

Trustpilot

Excellent service

Our property manager, Abdullah Leghari, was fantastic in arranging a quick repair for our washing machine. The process was efficient, and the issue was resolved promptly. Excellent service, thank you!

Bruna · 11 December 2024

★★★★★ 5/5

Google

Cannot express my gratitude enough, amazing service from Anika. So patient and understanding. She deserves a raise for the work she put in for me and my family. Thanks ever so much 😀

Melroy · 12 October 2024

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. I am still stuck with them due to my contract. The agents are misleading; the flat turned out to have mold, leakage, and was handed to me in a terrible condition. Talked to the previous tenant and said she had already complained about all that. They rented out the flat to me IN THE SAME CONDITION! take care when dealing with them! you´re just another bank account for them

Lea · 20 September 2021

★★★★★ 5/5

Trustpilot

Great Service

We have worked with Marsh & parsons for a number of years letting a couple of residential properties. They have always found great tenants and we have had no void periods. They are always quick to respond to queries or issues. I would highly recommend using M&P.

Christina · 25 January 2024

★★★★★ 1/5

Trustpilot

Absolutely diabolical!

In an ever worsening situation, the agency called contractors out for the fourth time, to once again confirm that there was infact an issue with our water supply. The contractors, of course, confirmed this again.

Emily · 13 October 2025

★★★★★ 5/5

Trustpilot

Efficient and helpful

My experience with the Lettings Department of Marsh & Parsons has always been good. The maintenance of my house has been well handled and the accounts are always well presented.

Andrew · 15 November 2024

★★★★★ 5/5

Trustpilot

Kyrsten​​​​ Tumamak

This review specifically highlights Kyrsten Tumamak's exceptional service. I required documents at various times, and on each occasion, Kyrsten responded promptly and efficiently. Despite being located overseas and dealing with the time difference, her assistance was outstanding.

Thomas · 23 July 2024

★★★★★ 5/5

Google

We found Charlotte Bas to be very professional and fantastic person to deal with within M&P We have dealt with her for a while and has always solved any issues we have ! M&P are a very lucky company to have Charlotte as a senior manager and in their team

Antonietta · 26 October 2023

★★★★★ 5/5

Google

I’ve had a great buying experience with Rishi from Marsh and Parsons. He has been knowledgeable throughout, it has been easy to contact him and always prompt with responses. As a first time buyer he answered all my queries with thorough detail and has made it a stress free process.

Ava · 26 October 2023

★★★★★ 1/5

Trustpilot

Allowed their seller to falsely…

Allowed their seller to falsely advertise there was a dishwasher, on a technicality. Refused to answer my emails or calls when I confronted them. Liars and scum.

Anthony · 19 December 2025

★★★★★ 5/5

Google

Scarlett is probably one of the most professional agent I've ever work with :)

Earl · 8 November 2024

★★★★★ 5/5

Google

Buying a house is a stressful and at times an uncertain process, though we honestly felt we had a great relationship with James Donkin from Marsh and Parsons. He was incredibly helpful and professional in his approach, and more than anything else, honest. Having dealt with a number of estate agents through our search, we felt most were typical sales people only out for themselves and never giving us the full picture with regards to properties. James understood what we wanted and only sent properties to us that were relevant and allowed us time to come back to him with our thoughts, rather than calling everyday whilst we were both incredibly busy at work. He always made time to fit our schedule and really treated us like human beings rather than just another sale on the board. We couldn't recommend someone highly enough as we do James. If you want someone who will be honest and professional, he is the guy you want. Thanks for everything, James.

Anthony · 27 October 2017

★★★★★ 5/5

Google

I just wanted to drop a note complimenting the excellent service I received from a member of your team , Ravi Champaneria. This was my first experience with using an estate agent, and I was very impressed with the way Ravi answered all my questions and provided an overview of the entire process, along with showing me the type of flats that fitted my description. He eventually found me my ideal flat and secured the negotiations with the landlord extremely quickly. Ravi portrayed a very good impression of the quality of your operations.

Umer · 10 January 2017

★★★★★ 5/5

Trustpilot

Fab help from Jasmin​​​ p

Jasmin​​​​ Popalzai dealt with a query on payments extremely quickly and helpfully throughout. Guiding me through the solutions in a thoughtful manor at a quick pace. Made something potentially stressful much easier!

Theo · 25 September 2024

★★★★★ 5/5

Google

Recently bought a house through M&P. Rishi Singh who dealt with our sale was great - friendly, speedy, knowledgeable, did everything he said he would and more - a real gentleman. Highly recommended.

S · 15 October 2025

★★★★★ 5/5

Google

We recently worked with Ismahaan Diriye, a Lettings Negotiator for Marsh & Parsons Camden. She was incredibly helpful, very responsive, and made the entire experience smooth and easy. We highly recommend her services.

Amanda · 26 October 2023

★★★★★ 5/5

Google

I have used Marsh & Parsons for a few years now to manage my property. After the previous tenancy contract ended, Charlotte from Camden office has managed to secure another tenant quickly. She has been helpful & communicative throughout the whole process. For an overseas landlord, it’s very important.

Lina · 26 October 2023