Trusted Agent profile · Camden

JOHNS&CO West Hampstead reviews in Camden

4.8

★★★★★ Excellent

1,453 reviews across 3 platforms

Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,453 reviews on three platforms, including 122 Google reviews rated 4.2.

Google logo

4.2 / 5

122

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,319

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Joshua Wadmore is amazing …

Joshua Wadmore is an amazing property manager and is honestly the why one I’ve had ever since moving to EG . I’ve had multiple property managers at John’s and Co over the last 6 years and I’m truly pleased with him ( no more waiting days for the simplest question/request) . If you can ask for him I’d definitely recommend you to .

Mary · 10 July 2023

5/5

Google

*UPDATE* Joseph and Amy were absolutely amazing in guiding me through renting through COVID, and most recently securing new tenants. They managed the checkout and checkin process for me, with great advice. They always have time for my …

Shantha · 10 October 2022

Agent replied · 23 October 2024

Wow, thanks for the great feedback! Really pleased that Matt and the rest of our West Hampstead lettings team were able to assist. We'll make sure they see your kind words too.

5/5

Trustpilot

Purchase of a property - great experience

Elliot was great from the get go,from answering all my queries prior to submitting an offer all the way till the date of competition. He kept in touch throughout the purchase journey and also helped chase when necessary. Very friendly and approachable as well. Thank you for all your help.

Sreenivasa · 29 April 2024

5/5

Trustpilot

Thanks for Wai Yau of Senior Compliance…

Thanks for Wai Yau of Senior Compliance Administrator to help for the rent protection insurance.

Matthew · 22 September 2026

5/5

Trustpilot

Respond time very quick and efficient…

Respond time very quick and efficient answers provided. Positive manner and reliable. Thanks to Leigh and Brook!

Serena · 14 May 2024

Agent replied · 23 October 2024

Hi Serena,We're delighted to know that Brook and Leigh provided quick, efficient, and reliable service with a positive attitude. We'll be sure to share your kind words with them. If you ever need anything else, feel free to reach out.

5/5

Trustpilot

Staff provide fast

Staff provide fast, concise and easy to understand instruction / what actions required from landlord.

Customer · 21 September 2026

5/5

Trustpilot

Matthew and team deserve the…

Matthew and team deserve the exclusivity they have been given 💯

Anonymous · 27 August 2024

Agent replied · 23 October 2024

Thank you for your five star rating. We will be sure to pass your kind words along to our Nine Elms team.

5/5

Trustpilot

The team has been extremely helpful…

The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki

Emil · 1 July 2024

Agent replied · 23 October 2024

Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.

5/5

Trustpilot

Seamless property search

It’s our second time working with Bilal Qaisar to find a property in City Island and he was incredibly helpful again and got us a great flat at a great price. Letting administrator Amy Bridge was also super helpful and responsive and made our move in process very easy.

Ekaterina · 2 May 2024

5/5

Trustpilot

Param is extremely helpful and…

Param is extremely helpful and reliable. I don’t need to worry anything with his help.

Shannon · 7 June 2024

Agent replied · 23 October 2024

Hi Shannon,We're thrilled Param has allowed you to feel secure in trusting Johns&Co with the management of your property. We won't let you down!

5/5

Trustpilot

A good team to work with

I have been working with Johns&co for many years. The sales manager Matthew Spencer and the team is professional and responsible in helping me to secure a tenant. Victoria Aderibigbe is very helpful getting all the paper works done in a smooth process.

Kitty · 15 August 2024

5/5

Trustpilot

Always very well and kindly assisted by…

Always very well and kindly assisted by our property manager, Olivia W. She addressed every query with the same level of attention and care. When we needed an urgent shower repair at the apartment, she responded quickly and arranged for the repair promptly. Her responses were timely and professional. I really appreciate her help!

Aikaterini · 1 November 2024

Agent replied · 28 December 2024

Hi Aikaterini,We appreciate your kind words and are so glad to know Olivia has provided you with the prompt and attentive service you require. We’ll make sure to pass along your appreciation, and we look forward to continuing to support you!

5/5

Trustpilot

Thank you Miss Brooke Nickless!I am so grateful for my property…

I am so grateful for my property manager Miss Brooke Nickless's professional help especially in a recent event where my tenant requested to have mattress replaced. Miss Brooke was very helpful coordinate with everyone involved and have the matter resolved to everyone' s satisfaction.

Leslie · 26 July 2024

5/5

Trustpilot

Agents are available and fast to solve…

Agents are available and fast to solve issues.

Maxime · 18 March 2026

Agent replied · 20 March 2026

Hi Maxime, Thank you for sharing your experience. We're pleased you found our team's responses prompt and efficient.

5/5

Trustpilot

So far so good

So far so good! Alexandra has been really responsive and helpful with our tenancy

Lea · 16 June 2024

Agent replied · 23 October 2024

Hi Lea,We're pleased to hear you have been impressed with our service. We hope to continue providing you with an exceptional level of service and will be sure to pass your feedback along to Alex.

5/5

Trustpilot

Excellent Customer Service

Special thanks to Vanessa and Marwa for making the entire process a breeze. Couldn't be more appreciative of their efforts in helping securing my new home.Look no further than Johns & Co for your housing needs ...fr!Thanks again to Vanessa and Marwa !!

Terra · 7 August 2024

5/5

Trustpilot

Great Service

Popped into the West Hampstead branch and spoke with Rachel. Although we didn't manage to find anything this time, Rachel and the team were polite and helpful so I'd be happy to use them again.

Zee · 10 December 2024

5/5

Trustpilot

Always responsive

Always responsive, proactive and provide good advice especially important for me living Outside UK.

Aldandanyjgmail.com · 18 September 2026

5/5

Trustpilot

I write to thank my property manager…

I write to thank my property manager Ms. Princess Owoeye for helping me with my Hampden property. She is very helpful and reply promptly to my emails. Actually she is the only person I can rely on as I am an oversea owner and I thank her for the support and services.

Chan · 23 November 2024

Agent replied · 28 December 2024

Hi Chan,Thank you for your feedback regarding Princess. We’re thrilled that she has been such a reliable support for you as an overseas property owner. Your satisfaction is our priority, and we’ll share your appreciation with her.

5/5

Trustpilot

5 start

I worked with Claudiu on my search for a rental. I had a great experience and received expert advice. Although I did not end up renting with the company I had a good experience

Alex · 20 December 2024

5/5

Trustpilot

Our experience was fantastic

Our experience was fantastic. Shareen was very helpful. We are very happy with our new flat in Damac Tower. I am glad we chose you guys to help us with finding our new home!

Semih · 20 December 2024

5/5

Google

I have had an excellent experience with Terry! Terry has been very prompt in answering all my questions and has always responded in less than a few hours notice on any actionable/ arranging for agents. Terry …

Enakshi · 10 October 2022

Agent replied · 23 October 2024

Hi Enakshi, Thanks so much for the great feedback! … More

5/5

Trustpilot

knowledge and efficient

Ms Chay Chui is effficient in her job.

Sze · 21 October 2025

5/5

Trustpilot

Great Staff and professional company

Responsive agents and staff. Very helpful and open to customer requirements. Martina was very co-operative and helpful in getting the tenancy terms and agreements cleared at both ends. Candice was quick and responsive for all documentation and formalities. Overall a pleasant experience.

KG · 16 August 2024

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