Trusted Agent profile · Camden

JOHNS&CO West Hampstead reviews in Camden

4.8

★★★★★ Excellent

1,453 reviews across 3 platforms

Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR

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JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,453 reviews on three platforms, including 122 Google reviews rated 4.2.

Google logo

4.2 / 5

122

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,319

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great services

Great services , smooth prompt communication ⭐️ Destini-Rikki was a great service provider 🙏🏼

Danah · 23 August 2024

Agent replied · 23 October 2024

Hi Danah,Thank you for your review. We’re thrilled to hear that you had a great experience with Destini and that communication was smooth and prompt throughout. We appreciate your feedback and look forward to assisting you again in the future!

5/5

Google

Great agency. I had a little trouble moving in, the team did their best to sort the problems, saved me a lot of trouble. Stephen is so good at his job and professional. Great experience overall!

Runze · 17 April 2023

Agent replied · 23 October 2024

Hello, We are very glad that the team provided the required assistance to resolve your … More

5/5

Trustpilot

Trustable Agent

Rich customer base, positive attitude, reasonable charges. Special thanks to Ryan.

Yoyo · 9 October 2024

Agent replied · 23 October 2024

Hi Yoyo,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that we impressed you. We'll be sure to pass along your special thanks to Ryan, he’ll be delighted to hear it! We look forward to serving you again in the future.

5/5

Google

Me and my husband moved to London for work and studies from india. We found our home to rent here through Johns & Co. Mr Aubrey Newton was property manager and was very helpful and patient with us throughout the process. He tended to all our requests and made moving in very smooth. I would highly recommend him.

Rachna · 25 October 2018

Agent replied · 23 October 2024

Thanks for the feedback! Really pleased we were able to help you find your perfect home.

5/5

Trustpilot

Michael Fadiora was extremely…

Michael Fadiora was extremely responsive, helpful and made recommendations when I asked for guidance

Mariam · 20 August 2024

Agent replied · 23 October 2024

Hi Mariam,Thank you for your positive feedback! We’re so pleased that Michael’s responsiveness and helpfulness made your experience a smooth one. Providing tailored recommendations and guidance is something we take pride in, and we’re glad to know Michael was able to assist you effectively. We’re here for any further support you may need!

5/5

Trustpilot

Victor has been great

We've found Victor's help really beneficial to our experience with the business and in our tenancy

Chris · 30 September 2026

5/5

Google

I had an excellent experience in moving to my new apartment today. Thanks to Stephen who was very professional during the viewing and responding to all of my questions throughout the whole letting process. Also, big appreciation to Amy who …

Njoud · 10 October 2022

Agent replied · 23 October 2024

Thank you for the great feedback! Really pleased that Stephen, Amy, Joseph and the rest of our West Hampstead lettings team were able to assist. We'll make sure they see your kind words too.

5/5

Trustpilot

Review for Odete Gomes

Odete Gomes is a wonderful property manager. She helped me resolve the issue with great efficiency and within time. She kept me well-informed and is very prompt with her responses which honestly is the best thing since you are not left wondering. Her professionalism is commendable.

Tanushree · 14 August 2024

5/5

Trustpilot

Great property manager

Spyros is very responsible and professional. He quickly response and solve my problem. I'm glad to have him as my property manager, it's really nice to work with him.

Wang · 13 October 2023

Agent replied · 23 October 2024

Hi Wang Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.

5/5

Trustpilot

Pavlo and Marwa - brilliant

Pavlo and Marwa were both very professional, curious and patient with me. I'd highly recommend them both :)

John · 31 May 2024

Agent replied · 23 October 2024

Hi John,Thank you for your 5*. We're thrilled to hear that Marwa and Pavlo impressed you with their professional approach and that you will continue to recommend Johns&Co in the future.

5/5

Trustpilot

Thank you Candice and Martina for…

Thank you Candice and Martina for helping me with the rental process!

Zixuan · 11 September 2024

Agent replied · 23 October 2024

Thank you so much for your feedback! Moving can often be a stressful time, but our team is committed to making it as straightforward and enjoyable as possible. It’s fantastic to know that they were able to assist you every step of the way.

5/5

Trustpilot

Good support

Ellie-Mai Hannan has been very helpful on all of my requests. She is doing a great job

Customer · 17 June 2024

Agent replied · 23 October 2024

Thank you for leaving this kind review. We will be sure to tell Ellie to keep up the good work!

5/5

Trustpilot

Great service and prompt reply

Great service and prompt reply, thanks Bethel !

FLORENT/CHAPATTE · 11 November 2024

Agent replied · 28 December 2024

Hi Florent,Thank you for your kind words regarding Bethel. We’re grateful for your positive feedback and look forward to continuing to assist you!

5/5

Trustpilot

Great Property Management

Brooke Nickless has been lovely, responding to queries promptly and helping me solve all my problems - thanks a lot!

Kanishk · 18 April 2024

Agent replied · 23 October 2024

Hi Kanishk,We're thrilled to hear that Brooke has been providing you with excellent service, responding promptly to your queries and helping to resolve any issues you encounter along the way. It's our priority to ensure that our clients feel supported and heard, so it's wonderful to know that Brooke has made a positive impact on your experience. We'll be sure to pass along your appreciation to Brooke.

5/5

Trustpilot

Special thanks to Ambrose Leung for his…

Special thanks to Ambrose Leung for his excellent services. He is attentive to details, patient and provides timely and professional advice relating to tenancy matters - highly recommended!

Martin · 22 April 2025

5/5

Trustpilot

Great service

Our agent Katy was always super understanding, patient and easy to reach.

Imke · 6 September 2024

Agent replied · 23 October 2024

Thank you for your kind words. We're thrilled to hear that Katy provided such a positive experience for you. Understanding, patience, and accessibility are qualities we strive for, and it's wonderful to know that Katy embodied them in your interactions. If you ever need anything in the future, don't hesitate to reach out, we're always here to help!

5/5

Trustpilot

Great Service

Great, friendly and helpful service. Thank you Destini-Rikki

James · 8 November 2024

Agent replied · 28 December 2024

Hi James,Thank you for your kind feedback about Destini’s service! We’re so pleased she could provide friendly and helpful support. Your satisfaction is our priority, and we’re here whenever you need assistance.

4/5

Trustpilot

Savannah and Amy are very kind and they…

Savannah and Amy are very kind and they helped us a lot. Also Nick was good.

Bora · 29 June 2024

Agent replied · 23 October 2024

Hi Bora,We are pleased to hear our team were able to successfully assist you, and did so with a smile! If you need any help in the future, don't hesitate to reach out.

5/5

Trustpilot

Very pleasant experience

I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.

Felipe · 5 September 2024

Agent replied · 23 October 2024

Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!

5/5

Trustpilot

Param has managed the property really…

Param has managed the property really well and deals with all issues quickly.

Matthew · 12 October 2026

5/5

Trustpilot

Things run smoothly

Things run smoothly, communication is swift. Param Virdee and other staff are helpful and communicate well.

Ian · 21 September 2026

5/5

Trustpilot

Agent Cynthia is very helpful and…

Agent Cynthia is very helpful and helped me settled very well.

Leonardo · 13 September 2024

Agent replied · 23 October 2024

Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!

5/5

Trustpilot

Thanks Priscilla Ogefere for your…

Thanks Priscilla Ogefere for your excellent help in resolving my query.

Consumer · 13 September 2024

Agent replied · 23 October 2024

Thank you for the great feedback! We’re happy to hear that Priscilla was able to assist you in resolving your query quickly and efficiently. If you ever need help again, we’ll be more than happy to assist!

5/5

Trustpilot

Elliott does his profession a great…

Elliott does his profession a great credit, he listened carefully to our criteria, suggested a couple of properties that matched perfectly, one was even off-market. Negotiations and subsequent completion were all tied up with a high degree of efficiency. Belgravia & Knightsbridge agents had better watch-out in case John’s & Co starts to look westwards!

Zubes · 8 November 2024

Agent replied · 28 December 2024

Hi Zubes,Thank you for your review! Elliott’s expertise and attention to detail truly make a difference, and we’re thrilled he was able to meet your criteria with such precision. We’ll share your kind words with him. We hope to assist you again in the future!

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