Trusted Agent profile · Camden
★★★★★
895 reviews across 2 platforms
223 West End Lane, London, NW6 1XJ, Camden, NW6 1XJ
Hunters's office in Camden, at 223 West End Lane, is rated 3.2 out of 5 across 895 reviews on two platforms, including 326 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
5/5
GoogleChelsea, Devan and Rob where all fantastic in getting my partner and I into our new flat. They where always happy to help and explain any issues we had with clear and concise advice. The service has been above and beyond what other estate agents offer and would recommend their services to anyone looking for a place to live in the West Hampstead area. 10/10!
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
5/5
GoogleI have dealt with hunters for a number of years now. The lettings team are always very professional, friendly and helpful. Aaron, Diriye and Chelsea have all helped to remove any stress that is involved when trying to find good tenants. I must mention Gideon who I have always found charming and delightful to deal with. Thanks guys for all your help.
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
GoogleAbsolute pleasure working with Alfonso and Cory. I dealt with a lot of different agencies and agents, and I really felt that they took the time to understand my needs, didn't force me into a decision I wasn't happy with, and that their communication was great.
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
5/5
GoogleBrilliant experience dealing with Gabe. Made it as easy as possible and with care.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
5/5
GoogleIt was an absolute pleasure dealing with Hunters and with Alfonso - he was helpful, efficient, responsive and listened carefully to what I was looking for - closing the deal on my perfect flat within hours of submitting my offer. Thanks very much for all the support. Would recommend!PositiveResponsiveness, Professionalism
5/5
GoogleI recently bought a flat in West Hampstead and the sale was overseen by Jaison V at Hunters. He was always very responsive on emails and really helped to drive the sale forward so that both sides of the table were satisfied.
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Camden office has 895 reviews across two platforms: 326 on Google, 569 on Trustpilot (across the whole business).
Hunters West Hampstead is rated 3.2 out of 5 across all 895 reviews, and 4.8 out of 5 on Google from 326 reviews.
Hunters West Hampstead, 223 West End Lane, London, NW6 1XJ, Camden, NW6 1XJ.
