Trusted Agent profile · Camden

Hunters West Hampstead reviews in Camden

3.2

★★★★★

895 reviews across 2 platforms

223 West End Lane, London, NW6 1XJ, Camden, NW6 1XJ

Hunters's office in Camden, at 223 West End Lane, is rated 3.2 out of 5 across 895 reviews on two platforms, including 326 Google reviews rated 4.8.

Google logo

4.8 / 5

326

Reviews on Google

This office

Trustpilot logo

569

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Having recently sold and purchased a…

Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.

Danielle · 16 August 2021

1/5

Trustpilot

Very unprofessional company

Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.

Jake · 13 February 2020

5/5

Google

Lovely and positive viewing with Ellie this morning. Friendly, knowledgeable and professional.

Janne · 26 August 2024

5/5

Google

I'm very happy with the service Hunters provide. They are reliable, trustworthy, professional and have a good understanding of the vagaries of the West Hampstead property market. Whether you're a landlord or a tenant they will do everything they reasonably can to ensure your needs are met.

James · 26 October 2021

5/5

Trustpilot

sold with in two days

my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,

Customer · 9 September 2023

5/5

Trustpilot

Absolutely pleased with this Estate…

Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend

Lorraine · 29 March 2022

1/5

Trustpilot

Hunters threw me out during the covid

Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)

Джо · 21 August 2020

5/5

Trustpilot

Stanstead Abbotts Hunters.

Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.

Scott · 25 November 2020

4/5

Trustpilot

Jake Sauvage led us through a difficult…

Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton

Owen · 30 June 2020

1/5

Trustpilot

I've rented with them for 6 years and…

I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.

Mathieu · 22 March 2022

5/5

Google

Had such a great experience with Hunters! We used them to help find a flat and couldn't fault the service. Our enquiry was dealt with very promptly, Cory in particular was super friendly, professional and helpful. Thank you!

Natasha · 26 October 2022

1/5

Trustpilot

I was absolutely nightmare deal with…

I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.

Alan · 8 November 2020

1/5

Trustpilot

They didn't turn up for a viewing

They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.

Georgia · 10 November 2023

5/5

Google

Gabe did a great job getting our flat over the line, thanks

Posner · 27 July 2024

5/5

Google

I had a very positive experience with the West Hampstead Hunters team. They were always responsive and professional. Jamaica and Chelsea are helpful at all times and easy to communicate with. If you’re looking for a new London home, I would recommend this team.PositiveResponsiveness, Professionalism

Sandra · 26 October 2021

5/5

Trustpilot

Selling

unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!

Meeta · 22 March 2024

5/5

Trustpilot

There ARE decent estate agents…Who knew?

I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.

Luke · 16 May 2022

5/5

Google

Excellent experience finding a flat with Hunters West Hampstead over the Christmas period! Cant compliment Jamaica, Courtney and Jordan enough. They managed to sort everything out and I got the keys before new years. I would definitely recommend them to family and friends!

Tahir · 26 October 2021

1/5

Trustpilot

Unhelpful and rude

Short, unresponsive team who despite the tag line of “here to help you get there” have provided no such help. Have applied for several properties as well as emailed to ask for guidance moving to a new city with rude responses that they are unable to support.

Pollyanna · 4 January 2021

5/5

Google

Friendly and efficient team who were super helpful finding a suitable property. Alfonso and his colleagues were available to chat if needed and provided some really sound advice when searching for a flat to rent. Very positive experience with Hunters all round.

Jonathan · 26 October 2021

5/5

Trustpilot

Amazing service!

I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.

Rikki · 24 March 2021

1/5

Trustpilot

Did not turn up for appointment

Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened

Andy · 7 June 2022

1/5

Trustpilot

DO NOT USE!

DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.

Anna · 29 May 2022

1/5

Trustpilot

Portishead Branch - lack of communication, rude staff

Hunters sales progresses are terrible at progressing sales! They fail to respond to any emails and when they do they are simply rude. The least pro-active people ive had to deal with before, i would not reccomend

Lucinda · 12 January 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews
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