Trusted Agent profile · Camden

Dexters Highgate reviews in Camden

4.4

★★★★★ Great

2,228 reviews across 2 platforms

35 Highgate High Street, Highgate, N6 5JT, Camden, N6 5JT

Dexters's office in Camden, at 35 Highgate High Street, is rated 4.4 out of 5 across 2,228 reviews on two platforms, including 333 Google reviews rated 4.9.

Google logo

4.9 / 5

333

Reviews on Google

This office

Trustpilot logo

1,895

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

I recently purchased a property where Dexters acted as the seller’s agent, and Kade was looking after the transaction. The entire process was smooth and efficient. Kade was consistently helpful, always quick to respond to any questions, and facilitated coordination with the solicitors seamlessly. He and his colleague Umar, who helped us with additional viewings, were both professional and accommodating throughout. After four months, I received my keys in a golden envelope, a thoughtful and lovely gesture. Sending a big thank you to Dexters from my new home!

Anna · 3 October 2024

Agent replied · 24 October 2024

Dear Anna, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

When I first met Kade, I knew he was the one. After all, the greatest things in life have “Kade” at their centre: arKADE, casKADE, barriKADE, motorKADE. Need I go on? Upon seeing Kade’s primary school haircut, wool-blend suits, and a smile to rival Tom Cruise post-Invisalign, I knew he’d find me the perfect home. He didn’t disappoint. Kade listened attentively to my requirements, accommodated multiple property viewings, and was the pinnacle of professionalism, respect, and understanding. He worked efficiently, answering my questions, keeping me updated throughout the purchase, and acting as a reliable mediator between solicitors. The entire process was stress-free, in part because Kade made it a breeze. My search lasted a year with multiple agents, but Kade was by far the best. He even arrived at my front door with a bottle of champagne to congratulate me! If that’s not enough to persuade you to choose Dexters: once, I watched Kade run into the road to stop a bus with his BARE HANDS just to rescue a sparrow. He truly is the full package. I was disappointed when he announced that our relationship had to end. He used the words, “Congratulations, we’ve completed.” Completed what, I wondered? I had envisioned a long life together, dancing through wheat fields with Theresa May, but alas. “I have to see other people; it’s my job,” he remarked. Sadly, I am not interested in polyamory. So here I am, sitting in my beautiful new home in the heart of Highgate, up to my left nipple in paint, thinking: if only the world could have more Kades.

Joe · 26 September 2024

Agent replied · 24 October 2024

Dear Joe, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

We had an excellent experience with Dexters Highgate, especially with our manager, Angelika! She quickly understood exactly what we were looking for and showed us several fantastic options all in one day. Thanks to her expertise and understanding of our needs, we found a place we absolutely fell in love with. She also negotiated with the landlord to meet our specific requests, making the entire process smooth and stress-free. We’re now eagerly looking forward to moving into our new home, and we highly recommend Angelika to anyone looking for a dedicated and professional real estate agent!

Lana · 24 September 2024

Agent replied · 24 October 2024

Dear Lana, Thank you for taking the time to leave a wonderful 5 star Google review. Angelika will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Proactive communication and empathy

Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.

Gabriella · 24 September 2024

Agent replied · 22 October 2024

Dear Gabriella, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Google

We have worked with Chloe and Alex at Dexters Highgate. They were incredibly friendly, professional and easy to work with. We had a great and smooth experience from A-Z, where they sorted our viewings very quickly, were super warm and approachable, and went above and beyond in giving us their time and attention. They were transparent, lovely, clear, helpful and very diligent, and I cannot recommend working with them and Dexters highly enough. Five stars all the way!

Maya · 18 October 2024

Agent replied · 24 October 2024

Dear Maya, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Trustpilot

Vote for worst estate agency of the year

This review is in particular for Dexter's Lee.If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency

Ronny · 29 August 2024

Agent replied · 22 October 2024

Dear Ronny, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team

5/5

Google

I had an amazing experience with Dexters Highgate, all thanks to Angelika and Donart. From the beginning, Donart was proactive, friendly, and professional. He kept me informed throughout the entire process and went above and beyond to help us find the perfect property, even arranging exclusive viewings for properties not yet on the market. Angelika was equally impressive. She was very polite and friendly from the moment we met her for our viewing. Her professionalism was unparalleled, and she walked us through the process in detail, clearly showing her passion for her work. Both of them were incredibly helpful and made the entire process smooth and enjoyable. Thank you, Angelika and Donart, for your outstanding service!

Pablo · 25 August 2024

Agent replied · 24 October 2024

Dear Pablo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Angelika and Donart. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Chloe McNamara from Dexters Highgate Estate Agents, and I can't express enough how impressed I was with the entire experience. From the moment we first made contact, Chloe demonstrated a high level of professionalism, dedication, and expertise that truly set them apart. One of the most notable aspects of working with Chloe was her deep understanding of the local market. She provided invaluable insights into the pricing, trends, and nuances of the area. Communication was another area where Chloe excelled. She kept me informed at every step of the process, answering my questions promptly and providing updates regularly. I never felt out of the loop, and any concerns I had were addressed with patience and clarity. What truly stood out, however, was the personal touch that Chloe brought to the process. She was genuinely invested in achieving the best outcome for me, and her friendly, approachable nature made the entire experience stress-free and even enjoyable. I would highly recommend Chloe and Dexters Highgate Estate Agents to anyone looking for a property. Their expertise, professionalism, and commitment to their clients are second to none. Thank you for making what could have been a daunting process so smooth and successful!

Joana · 25 August 2024

Agent replied · 24 October 2024

Dear Joana, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Property Inspection done well

Rianna Shanghanoo has been a star! I can 100% rely on her assistance if I needed any help at my rented property

Shareena · 13 May 2026

Agent replied · 28 May 2026

Dear Shareena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

My husband and I had an excellent experience working with Grace. From the very beginning, she was warm, approachable, and genuinely attentive to what we were looking for. She took the time to really listen and understand our needs, which made us feel very comfortable and supported throughout the process. Grace is highly knowledgeable about the market and the properties she showed us, and she answered all of our questions with confidence and clarity. Her professionalism combined with her friendly personality made the whole experience stress-free and enjoyable. What stood out the most was her sincerity and the sense that she truly cared about helping us find not just any property, but the right home for us. That gave us a lot of trust and confidence moving forward. Thank you so much, Grace, for your guidance and kindness, we’re very grateful for your support and look forward to continuing the search with you!

Benan · 2 October 2025

3/5

Trustpilot

Daniel's customer service is great

Before Daniel F joined the team I struggled a bit with Dexters (hence the 3 stars). Often things would not be done, people wouldn't log when there had been a visit to my flat so more would be booked in and there were lack of updates at times which felt frustrating. However after dealing with Daniel F it feels like things are changing for the better and if I had always dealt with Daniel I would prob give Dexters a 5 star rating. Great customer service, always keeps me informed and gets things moving which I really appreciate!

Amie · 22 August 2024

Agent replied · 22 October 2024

Dear Amie, Sorry to hear that you have not had a good experience with Dexters in the past. But I am glad that Daniel has restored your faith in us. Thank you for leaving this review. Kind regards, Asma Customer Relations Team

5/5

Trustpilot

as our flat management agency

as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.

Emilio · 21 August 2024

Agent replied · 22 October 2024

Dear Emilio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Kensal Rise

Our tenancy did not begin under the best of circumstances, but since then, Dexters has gone over and beyond to rectify many of the issues with the property and are providing an excellent service. Remi Daniels is managing our home and is providing a proactive and resolute service.

Nicholas · 22 June 2026

5/5

Trustpilot

Thank you Jamilah

Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.

Khaled · 13 August 2024

Agent replied · 22 October 2024

Dear Khaled, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika at Dexter's -a great property manager!

My property manager is Monika Piszczyk at Dexter's and she has been Ace! As a landlord , I had a number of issues in my flat that I rent out, Monika addressed each of these in turn . She kept me informed at each stage of the costs + time and was always very patient with all my questions. If you let a property you would want her to be managing it! she resolved every concern and the tenants are super happy! Thank you Monika!

Shallah · 6 August 2024

Agent replied · 22 October 2024

Dear Shallah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

🙌🏼 Thank you!

I have recently moved out of the property and as most tenants know this is a very stressful work to do. But, I was so glad I had a wonderful support received from the Dexter's team special mention to Marco who had been amazing. He was very accommodating and re-assuring. Although, I am not with the same Estate Agent I would still highly recommend Dexter's Agent at St Margaret. Thank you all for the wonderful service for the past years and best regards to each and everyone of you!🙏🏻

Mrs · 1 August 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Petros Giorganios :)

While living at Oaklands Rise (Easton Court) Petros has been one of a few contacts I have had for helping me with any property management issues. Petros stood out to me as a go-to person as he always goes above and beyond to make sure problems and questions are dealt with quickly and effectively. It has made a huge difference to my experience and I would like to thank him and the North Property Management service for their hard work. Best wishesAmy

Amy · 1 August 2024

Agent replied · 22 October 2024

Dear Amy, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika is the only reason for the 5*'s rating

I don't usually write reviews but credit is overdue - Monika Piszczyk - property management - is the ONLY reason I am giving Dexters in Hendon 5*'s. She is someone who actually listens, cares about people and gets things done as soon as something arises!! Monika always goes completely above and beyond and has helped us with so many things in our flat that we have had problems with for YEARS that Dexters knew about but was left and unsolved - for example a mould issue within the flat - which was only taken seriously when we spoke to Monika. Multiple other problems have happened & I can hand on heart say Monika is the only person working in Dexters that we trust 100%! I have been with Dexters for years now and the only ONLY time things have been sorted, documented, updated and taken seriously was when Monika contacted us and became our property manager - before this it was a complete circus and if I went into detail about everything that went wrong, unseen to etc, it would take up this rating entire page!! Monika is an absolute asset to your company and I am not even joking when I say she deserves a payrise for dealing with so many things and being such an understanding person in every scenario because without her, Dexters is an actual joke. Thank you Monika for always helping us and being someone who is genuinely reliable and kind within that company, I really hope they value you and what you do for other properties that you manage.

Mkr · 29 July 2024

Agent replied · 22 October 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team

5/5

Google

I've had a wonderful experience with Dexters. Angelika has been such a great help, checking in regularly with myself and always putting my search high up on her priority list. She is an absolute asset to the company - very professional, always so cheerful, and although we didn't find a property through the company, she's assured me that I can go back to her if I ever need help in the future. Exactly the sort of agency that I know will do their best to help customers who are looking to rent!

Eleanor · 26 July 2024

Agent replied · 24 October 2024

Dear Eleanor, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Angelika. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service

Dexters have been excellent in the process of me moving flat. Charlotte Rule showed me some amazing properties covering exactly what aspects I was looking for. Once I found a flat I loved Charlotte was exceptional in making the signing as smooth as possible though quick responses to any questions I had and making this as seamless as possible. Daniel Faulkner is a great property manager as he was quick to get in contact with me to ensure I had all the information I needed coming up to moving day. Both Charlotte and Daniel have been highly professional and had excellent communication skills making moving flat a much less stressful experience from what I had expected. Thanks to you both! Can’t recommend dexters enough.

Neve · 25 July 2024

Agent replied · 22 October 2024

Dear Neve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Dishonest and a complete waste of time

Phoned to enquire about 4 different properties listed on their website. All 4 have apparently "recently accepted offers" despite none of them being listed as "under offer" on Dexter's website.Megan told me the sellers asked them to keep the properties as avaialble in case their agreed upon sales fell through. As a buyer, it is a complete waste of my time looking at properties that aren't actually available and that have already been sold. How am I meant to work with an agency that displays a complete lack of regard for its clients or their time?Buying a home is usually a significant decision in the purchasers life. Being dishonest from the outset is not a good way of establishing trust and this makes it almost impossible to use Dexters for my property search. I would advise sellers to bear that in mind when making the decision about who they want representing them and the buyers they are potentially losing out on as a result.I'm am sure that Megan is an excellent agent and I hope that one day she wakes up to the unscrupulous practices Dexter's employ and recognises that these are actually detrimental to hers and her clients relationships and (as a result) her long-term interests.

Sam · 22 July 2024

Agent replied · 22 October 2024

Dear Sam, Thank you for your review although I am disappointed to hear your experience with Dexters has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations

1/5

Trustpilot

NOT HELPFUL

Dexters took my flat in march.Despite good Communication weekly they failed to gain any offers.Their strategy seems to be , for you to keep reducing the price.I appreciate the market is tough but to get a call saying we do not want to sell this flat anymore left me flabbergasted.Clearly must look bad on their stats!They have removed my listing without any notice period at all.Such poor service from an agents that claims to be one of the best.Poor customer show from George and the team at the twickenham sales office.

Stewart · 19 July 2024

Agent replied · 22 October 2024

Dear Stewart, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team

1/5

Trustpilot

Q2 HR Solutions (QQI)

More than ten of us were made redundant by this company. We previously worked for Howsy until it was acquired by Dexters, and we were fortunate and grateful that Dexters absorbed us after the acquisition. We have been working for them under Q2 HR Solutions (QQI) in the Philippines. However, at the beginning of June, Dexters decided to discontinue outsourcing work offshore, resulting in our redundancy.The issue is that Q2 HR Solutions (QQI) has not yet provided us with our final pay, which exceeds the time limit allowed by labor laws in the Philippines. Most of us have worked for the company for over four years, dedicating our time and working hard. Based on the information we have gathered, the delay is on Dexters' part, as Q2 HR Solutions is waiting for their approval to honor our tenure. We are simply requesting what we rightfully deserve as mandated by Philippine labor law.Kindly expedite Q2 HR Solutions (QQI) release of our final pay, as it has already exceeded the timeframe permitted by Philippine labor law. Despite our patience, our queries and concerns have been ignored. We believe it is time to resolve this matter promptly.

Ronnie · 19 July 2024

Agent replied · 22 October 2024

Dear Ronnie,We are sorry to read of your unhappiness. We are not aware of any outstanding payments due to ex Howsy colleagues, and have urgently requested further information from QQI relating to this. Please do contact us directly at ​info@customerrelationsteam.co.uk or 020 8614 1230 and ask for customer relations so that we can discuss your concerns in more detail​. Kind regards, Customer Relations Team

5/5

Trustpilot

Thank you Alistair Maclean

I am a commercial property solicitor and usually have no time to leave reviews! However, in this case and on a busy Friday morning I have the pleasure of writing this review for Alistair Maclean at Dexters. Great agent! Assisted in progressing the sale for my client, in a professional and courteous manner. Kept communication open and pleasant. Chased otherside (buyer's solicitor) when needed to. I would recommend Alistair and look forward to working with him again in the near future.

Runa · 19 July 2024

Agent replied · 22 October 2024

Dear Runa, Thank you for your kind comments regarding Alistar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Highgate

How many reviews does Dexters Highgate have?

Dexters's Camden office has 2,228 reviews across two platforms: 333 on Google, 1,895 on Trustpilot (across the whole business).

What is Dexters Highgate's rating?

Dexters Highgate is rated 4.4 out of 5 across all 2,228 reviews, and 4.9 out of 5 on Google from 333 reviews.

Where is Dexters's Camden office?

Dexters Highgate, 35 Highgate High Street, Highgate, N6 5JT, Camden, N6 5JT.

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