Dexters Highgate reviews

★★★★★ 1/5

Trustpilot

Absolutely appalling unprofessionalism

Absolutely appalling unprofessionalism travelled an hour out of my way to be spoken to extremely rudely by an estate agent. He greeted me with a “here for flat x?” I said yes and he replied “both gone” with a laugh. He then followed up with “I’ll show you another one” and I asked if it’s the same price he laughed again and said “no”. Which was extremely unprofessional. He did not apologise once nor attempt to contact me in spite of me staging the viewing yesterday afternoon. Flats go that’s not a problem, failing to call someone who has a very busy and demanding job to tell them beforehand is simply outrageous. I will never view a property with Dexters again.

Eve · 16 June 2026

★★★★★ 5/5

Trustpilot

Dexters - Superb service

Charlotte and her team of property managers provide a superb and highly professional service to me - and to my tenant (which is important as well of course.) The team are diligent, hard-working and contactable as well as being really proactive and very quick to flag any maintenance or tenancy issues. I've been with Dexters for nearly 10 years now as a landlord and just wouldn't go anywhere else. I've got total confidence in the team to manage my flat and would 200 per cent recommend.

Stephen · 26 May 2026

★★★★★ 5/5

Trustpilot

Ella has been a complete gem

Ella has been a complete gem! So grateful for all her hard work to help us get a new dishwasher when ours gave out. We told her about my mobility being down and that we had a baby under 1 - so without a dishwasher we were in quite a pickle! Ella was amazing - she chased everything up for us and got everything organised so the new dishwasher came within a week! Couldn’t recommend these guys enough 🙌🏼 Thank you so much!

Mary · 14 May 2026

★★★★★ 5/5

Google

I dealt with Shannon from the start of my search for my next rented home. From the first phone call she was personable and friendly and really listened to my rather specific set of requirements. She kept in contact regularly each week even if she did not have a flat to show me. She was the first agent I spoke to so I was nervous about my search but she made the whole process much easier. Thank you so much.

Tracey · 27 March 2026

★★★★★ 5/5

Google

We recently completed a purchase with Dexters Highgate as first-time buyers and can confidently say they were nothing short of exceptional. Throughout the process, we were consistently impressed by the team’s professionalism and clear, proactive communication, especially from Georgie and Nick. From the initial viewings to completion, we felt genuinely supported every step of the way, and the level of service exceeded our expectations. A special thank you to Nick, who was instrumental in getting the transaction over the line. His dedication and willingness to go above and beyond made a real difference in securing a successful purchase.

Raluca · 27 March 2026

★★★★★ 5/5

Google

We previously tried to sell our house with an alternate agency for over a year. Moving to Dexter's was such a good decision. The team did a great job keeping us updated and putting through lots of viewings. They were very kind and understanding about our situation having just had a new baby and how stressful everything was. And ultimately they got the sale over the line at the price we were happy with. Would definitely recommend Nick and the team again and use in the future.

Richard · 27 March 2026

★★★★★ 5/5

Google

Dexters Highgate were a fantastic choice for the sale of my flat in Hornsey. I had tried a couple of other agents before them, but Dexters were a significant step up in comparison for quality of service, professionalism and results. Kade managed the sale from getting our offer to completion. Both sets of solicitors involved were tricky at times, but Kade was highly proactive in bridging everything to make sure progress was made. I always got the sense I could rely on Kade to advise on handling issues and to take action when needed. Kade's support for sure kept the whole transaction on track, and he also made sure to engage with the parties upward in the chain to align on timescales and key dates, enabling exchange and completion with 4 transactions involved. Kade was brilliant to deal with and I highly recommend Dexters Highgate.

Anthony · 17 March 2026

★★★★★ 5/5

Trustpilot

Great service and communication

During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks

Toby · 21 September 2026

★★★★★ 4/5

Trustpilot

We have worked with Dexters since 2019…

We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.

Anne · 19 September 2026

★★★★★ 5/5

Trustpilot

Property Management Team Member/Customer Service

Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.

Sham · 17 September 2026

★★★★★ 5/5

Google

Georgie has been one of the most helpful people I’ve met throughout this process. As a first-time buyer, the whole experience can feel daunting and stressful, but working with Georgie has made it so much more enjoyable. I’ve never once felt oversold to or pressured, which has meant a lot. Her kind and friendly nature, coupled with her knowledge of the market, has truly put the enjoyment back into finding my forever home!

Anisha · 20 March 2026

★★★★★ 5/5

Trustpilot

Thanks Anya!

Anya has been an excellent point of contact since we moved into the property. She is consistently professional, responsive, and easy to reach, which has made the whole renting experience much smoother. We really appreciate how attentive she is and how proactive she’s been in resolving any issues quickly and efficiently. It’s reassuring to know we can rely on her support - thank you, Anya!

Victoria · 19 May 2026

★★★★★ 5/5

Google

UPDATE 23/2: Have just exchanged with thanks to Kade and Georgie who were experts at guiding me through the process as a FTB. Kade was attentive, approachable and a clear communicator all the way throughout and would highly recommend the whole team. Really great experience so far, the team are really helpful and reliable when you need extra information on a particular property or need suggestions on similar properties within the area.

Miles · 17 March 2026

★★★★★ 5/5

Trustpilot

Wonderful service from Tyron

I had a really positive experience with Tyron . Tyron was professional, responsive, and genuinely helpful throughout the process of resolving an issue in my house. He kept me updated, handled everything efficiently, and made what could have been a stressful situation much easier. I really appreciated his communication and willingness to help. Thank you again for the excellent service!

Ms · 15 May 2026

★★★★★ 5/5

Trustpilot

Staff Review - Petros Giorganios

Just wanted to write a review about a recent inspection from one of Dexters Staff - Petros Giorganios. Petros is always so friendly and discreet. He respects our privacy and our home; he always conducts the inspection with a smile on his face and ensures that he delivers the best experience. Really happy to have him as our property manager.

Vasiliki · 15 May 2026

★★★★★ 5/5

Google

We had the pleasure of working with Angelika Wroblewska in the search for our dream home. It was a fantastic experience from start to finish, and she helped us find the perfect place. Angelika was incredibly responsive, supportive, and efficient throughout the whole process, making everything feel seamless and stress-free. We’re very grateful for her help and would highly recommend her to anyone looking for a home.

Miriam · 17 March 2026

★★★★★ 5/5

Trustpilot

Shout out to Paris & Paulo!

We recently had a flat inspection carried out by Paris, Senior Property Manager. Prior to the inspection, he asked if there was anything specific we wanted him to look at. I raised a couple of issues and within a week he had the Maintenance Engineer Paulo come out and carry out the necessary works. Paulo was efficient and did an excellent job sorting the repairs he could. He was also so friendly & understanding of the fact I wasn’t well.

Alice · 24 June 2026

★★★★★ 5/5

Google

I had an excellent experience working with Michael Necho at Dexter’s. From the very first conversation, he was professional, approachable, and incredibly knowledgeable about the lettings process. He took the time to really understand my needs, was always quick to respond to questions, and guided me through every step with patience and clarity. What stood out most was his genuine care and attention to detail, he made what could have been a stressful process feel smooth and straightforward. I couldn’t recommend Michael highly enough to anyone looking for a reliable and trustworthy consultant.

Rowen · 16 September 2025

★★★★★ 5/5

Trustpilot

Great

Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.

Eldora · 13 May 2026

★★★★★ 5/5

Google

Angelika at Dexters Highgate has been fantastic during our property search. She is friendly, professional, and very approachable, which made the whole process really easy. She arranged viewings very quickly, always being responsive and helpful. It was clear she genuinely wanted to help us find a home as quickly as possible. Thank you again for all your help!

Charlotte · 17 March 2026

★★★★★ 5/5

Trustpilot

Abigail Lomo-Dash has been outstanding…

Abigail Lomo-Dash has been outstanding from start to finish. We encountered a significant leak along with a number of other property-related issues, and her professionalism, kindness and commitment were second to none. She was always quick to respond, proactive in finding solutions, and genuinely cared about ensuring everything was resolved to a high standard. What could have been a very stressful experience was made remarkably smooth thanks to her expertise and dedication. An absolute credit to Dexters.

Alexandra · 19 June 2026

★★★★★ 5/5

Google

My partner and I had a great experience with Shannon from Dexters Highgate. Shannon was friendly and personable. She was knowledgable about the area and the property, able to answer all the questions we had with ease! We also arrived a bit early but Shannon accommodated us anyway! Additionally, as a queer couple it was a lovely experience as we felt safe and respected (which sadly is not always the case!) Was lovely meeting you Shannon and thank you again for your time!

Riley · 18 August 2025

★★★★★ 5/5

Trustpilot

Well Andrzej of Dexters Ladywell was…

Well Andrzej of Dexters Ladywell was amazing! I contacted the office to ensure the tenant is around when the gas engineer visits the property. On previous occasion the tenant wasn’t around so missed the appointment, Andrzej did not just left a message to the tenant but called to make sure someone will be there for the engineer this time’ . He gets things done , polite and professional ,

Vivian · 24 June 2026

★★★★★ 5/5

Trustpilot

Andrzej Szczepaniak is a True asset

Andrzej Szczepaniak has been a great help in getting the whole handover process after end of tenancy settled. He made sure the whole check out process including the report were done smoothly and also the deposit was promptly released.

Thomas · 27 May 2026