Dexters Highgate reviews

★★★★★ 5/5

Trustpilot

I have been a tenant of Dexter's for…

I have been a tenant of Dexter's for nearly three years now and Petros has been my property manager for the entire time. He has always been and continues to be very efficient, kind and incredibly patient. He is always there to listen to my questions or concerns, and to find a timely solution if there is an issue, and always with a smile! Five star experience!

H · 15 June 2026

★★★★★ 5/5

Trustpilot

Sylwia Chlopek is a star!

Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.

Omar · 15 September 2026

★★★★★ 5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul · 21 September 2026

★★★★★ 5/5

Trustpilot

Provided a great service during a change of tenant

A big thank you to James Englefield - Tenancy Manager who has been great helping us switch out a tenant on our existing contract. The whole process was explained to us clearly and it has been very seamless start to finish. We were kept informed of any updates and prompted if there were any actions outstanding. Appreciate the service and support!

Isobel · 23 June 2026

★★★★★ 5/5

Trustpilot

I’ve been working with Sophie since…

I’ve been working with Sophie since Dexters have taken over the management on my rental property! Sophie has been fantastic, with quick turnarounds on requests and on going communication. I trust in Sophie’s work ethic and values. You will be in great hands when Sophie is involved!

Shaz · 23 September 2026

★★★★★ 1/5

Trustpilot

real lack of service/ communication

awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.

Az · 21 May 2026

★★★★★ 5/5

Trustpilot

Renting apartment at Battersea Reach.

Our apartment in Battersea Reach is rented via Dexters letting agency. As landlords we find that we have a smooth transition between us and our tenants, because Daniella Pink and Caroline French have been very friendly and efficient in sorting out issues in relation to our tenancy. They are very attentive and prompt in what they do.

Chandra · 18 June 2026

★★★★★ 5/5

Google

Nick Milios at Dexters Highgate was a pleasure to deal with during our recent property purchase. No "hard sell", quick to respond to questions, and provided good advice throughout the process. Thank you Nick

Nick · 11 April 2026

★★★★★ 5/5

Trustpilot

Remi Daniels has been an absolutely…

Remi Daniels has been an absolutely brilliant property manager during my tenancy with Dexters. He is professional, compassionate and always quick to respond to any queries, from dealing with noise complaints to arranging repairs. He has also gone above and beyond in helping me with a recent issue. I can't recommend him highly enough.

Amelia · 23 June 2026

★★★★★ 5/5

Trustpilot

Can recommend!

Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!

Katherine · 28 November 2024

★★★★★ 5/5

Trustpilot

Unfortunately I had a leak at my flat…

Unfortunately I had a leak at my flat which I let out through Dexters. Monika has been incredibly efficient in resolving this - chasing the managing agent to find the cause of the leak, following up and arranging for it to be fixed and then looking into redecoration which needs to be claimed on the buildings insurance, as well as liaising with and reassuring the tenant and keeping me informed. She has been a pleasure to deal with and I am really impressed by her efficiency, reliability and tenacity.

Mrs · 28 November 2024

★★★★★ 5/5

Google

We are incredibly grateful to the Dexters Highgate team for their outstanding support in selling our house. Special thanks to Nick for his constant availability, expert advice, and unwavering patience, as well as his exceptional leadership. Mark’s long-standing relationship with us and ability to foster a collaborative framework made the process seamless. We also deeply appreciate the daily assistance from Kade, Sam, and Umar, whose dedication ensured everything ran smoothly. Thank you, Dexters, for your professionalism and commitment!

Sergey · 12 December 2024

★★★★★ 5/5

Google

I wanted to say thank you to Angelika Wroblewska who dedicated the whole morning to me few days ago showing properties in Highgate. Driving me everywhere by the Dexters car was an unexpected treat.

Olga · 17 March 2026

★★★★★ 5/5

Google

We are currently enjoying the pleasure of working with Chloe McNamara from Dexters Highgate Estate Agents as we search for our next home in this area. In a market where it's easy to feel like just another number, Chloe's personal, warm, and human touch truly stands out. Her dedication, perseverance, and professionalism have been exceptional throughout the process so far. Even when she had to deliver bad news, Chloe did so with great empathy, kindness, and understanding. We genuinely appreciate her professionalism and the kindness she has shown us during this journey. Chloe is incredibly knowledgeable, and we feel confident in her expertise and commitment to helping us find the perfect home. She keeps us updated and informed about upcoming properties that may suit our needs, and she has taken the time to truly understand our expectations, preferences, and the challenges we face. Chloe, you have made this experience so much better for us, and we are deeply grateful for your support. We appreciate you! Thank you, Chloe! If we could, we would give you a 10-star review! Vanessa & Alex ☺️

Vanessa · 3 November 2024

★★★★★ 5/5

Trustpilot

Recently I had an issue with an…

Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.

Adnan · 28 October 2024

★★★★★ 5/5

Trustpilot

Tina was incredibly professional

Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!

Whiteguitar86 · 20 May 2026

★★★★★ 5/5

Google

Alex and her team, Chloe and Angelika, recently helped let my flat out. As a first time landlord, this process was completely new to me and a little daunting, however Alex and team made the entire process seamless, providing their expertise and constantly checking in and providing updates allowing me to have complete transparency through the process. This was easily the best experience I have had with a service organisation in a very long time. Thanks again for being so professional and friendly throughout.

Sara · 27 October 2024

★★★★★ 1/5

Google

We had an extremely disappointing experience with Dexters. They were very convincing when securing us as tenants, but the moment management responsibilities began, everything fell apart. Our rental experience was consistently stressful, disorganized, and frankly unacceptable, we would not recommend them to anyone. From day one, things went wrong. In our first week, we were given no notice of major construction works scheduled in our flat. We had even asked in advance and were explicitly told nothing was planned. Instead, we were woken at 8am by contractors arriving unannounced to change our door, locks, and carry out disruptive work that lasted a full week. Trying to live and work through that was incredibly stressful. We were also wrongly pressured into taking on responsibilities (like weekly fire alarm testing) that were not part of our contract or legal obligations. It took significant effort and independent research on our side just to get the agency to admit this. Communication throughout the tenancy was chaotic: - Constantly dealing with new agents who had no knowledge of previous conversations - Repeated, unnecessary key checks (four separate requests in a short time) - Inspections duplicated or rebooked despite already being completed - Requests for photos and unattended access that were never agreed in the contract - Persistent assumptions they could enter the property without proper consent It genuinely felt like talking to a revolving door of people who never checked tenant records. When it came to matters affecting us, like the deposit return, the team suddenly became slow and evasive. Charges appeared without proper justification, then changed when challenged, often backed by weak or unclear evidence. The final straw: we asked three months in advance to renew our tenancy. We were told they wouldn’t even contact the landlord until one month before expiry. Naturally, we started looking elsewhere, only for them to come back later demanding a decision within 24 hours. Completely unprofessional. Overall, this was one of the most frustrating rental experiences we’ve had. Poor communication, lack of transparency, and zero accountability. Avoid if you can.

Alexandra · 27 March 2026

★★★★★ 5/5

Trustpilot

Excellent customer service and communication.

I want to take this opportunity to thank Anya Carlyle who is a Property Manager at Dexters for all her support in resolving a number of ongoing issues at my property. She has persistently followed up on all the outstanding issues and resolved them successfully. Her communication and support has been excellent.

Andrew · 23 June 2026

★★★★★ 5/5

Google

I was very happy with the service provided by Nick and Kade at Dexters. At the beginning, there was clear communication and expectations, and that was already a lot better than what we had experienced before with a different agency. Within Highgate, they have a very large set of flats and houses on sales, which guarantees that any buyer looking for that area will have to set foot within Dexters at some point. They were also good at pulling in potential buyers from neighbouring areas. After that ... our sales took much longer than we had anticipated, as one of the buyers took the liberty to go off on wild tangents of inquiry and changes to leases ... and then ultimately decided to walk away after 6 months, the day before exchange. Nick and Kade were super helpful throughout and were good at managing emotions on both sides. I guess an agent is worth their money when things don't go to plan, and that was the case for us. I spent hours on the phone with Nick and Kade, and they were always great professionals. I won't miss the sales process, but I might miss our regular update phone calls.

Bruno · 20 October 2024

★★★★★ 5/5

Google

Dexters has always been very accommodating, finding properties to let. The Highgate office, in particular Angelika Wroblewska, has been attentive to finding us a property. Angelika is helpful with show arounds, being realistic but also …

Rose · 17 February 2026

★★★★★ 5/5

Google

We used Dexters Highgate to sell our flat. Kade worked very hard getting our sale over the line, which was easier said than done. He was always available, responsive to questions, and kept an eye on progress with both sets of solicitors. He even helped with a bit of vacuuming. I really couldn't have asked for a better experience from our estate agents. I must also thank Mark and Nick who were my initial points of contact - they gave us realistic expectations for pricing and a good market appraisal which inspired confidence in their ability to secure a sale.

Christian · 10 October 2024

★★★★★ 5/5

Google

I have really enjoyed working with Dexters and Angelika has been brilliant in my house search, very considerate and thoughtful in her communication and a real pleasure to deal with, thank you!

Lucinda · 17 March 2026

★★★★★ 5/5

Google

We have just completed a purchase with Kade Bond at Dexter's in Highgate. The process was lengthy and not all smooth because of our solicitors but all throughout Kade was unbelievably professional helpful committed and probably the only stable and consistent and constant in the whole process. I don't think we could have done it without him, as were considering giving up couple of times. Thank you for your professionalism and commitment which is very much appreciated! Naira

Nara · 3 November 2024