Trusted Agent profile · Camden

Benham and Reeves Hampstead reviews in Camden

4.6

★★★★★ Excellent

681 reviews across 3 platforms

51-53 Heath Street, London, NW3 6UG, Camden, NW3 6UG

Benham and Reeves's office in Camden, at 51-53 Heath Street, is rated 4.6 out of 5 across 681 reviews on three platforms, including 246 Google reviews rated 4.7.

Google logo

4.7 / 5

246

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

434

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

I am very pleased with the professional…

I am very pleased with the professional service provided by Abbas Efir. He handled all my queries promptly and followed through well. He has been most responsive and helpful and represents B&R well. Thumbs up, Abbas!

Annie · 6 October 2020

Agent replied · 22 October 2024

Thanks Annie for the five star rating and for taking the time to review our property management service. Its great to hear you are getting a prompt and efficient service. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

A very positive letting experience…

A very positive letting experience dealing with Tanya and Lily. Very helpful and professional approach and felt like a more personal service than many other property agents provide.

Richard · 1 April 2022

Agent replied · 22 October 2024

Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R

5/5

Google

Great follow up on all requests, really appreciate support from Abbas.

Jana · 25 October 2023

Agent replied · 24 October 2024

Hi Jana, thank you for sharing a five star rating here and for your lovely comment about the Property Management service you've had from Abbas who is an experienced member of our team. - Emily, B&R

5/5

Trustpilot

Professional team

Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.

Kin · 15 March 2023

Agent replied · 22 October 2024

Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R

5/5

Trustpilot

Great experience with Krystal and…

Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process

Rosie · 7 July 2023

Agent replied · 22 October 2024

Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R

5/5

Trustpilot

We have been using Benham and reeves…

We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.

Christine · 31 March 2022

Agent replied · 22 October 2024

Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R

5/5

Trustpilot

Very good service

Very good serviceFrom Simon Sobeh

Lau · 22 January 2024

Agent replied · 22 October 2024

Hi Lau, thanks very much for sharing your five star rating for service you've received from Simon in our Wapping lettings team. We value your custom.- Emily, B&R

5/5

Trustpilot

Professional and friendly staff

Professional and friendly staffVery good communication

Mr · 20 December 2023

Agent replied · 22 October 2024

Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R

5/5

Google

They are a very friendly and professional agency. We have been dealing with them for 4+ and they always find effective ways of communicating with us. Highly recommended!

Marta · 25 October 2021

Agent replied · 24 October 2024

Thanks for rating our Hampstead estate agents with five stars, we really appreciate this feedback and value your long term custom with us. kind regards, Emily Taylor, B&R

5/5

Trustpilot

It was a great easy experience

It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.

Turki · 30 March 2022

Agent replied · 22 October 2024

Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R

5/5

Google

Excellent work renting out my property for the fourth time. Always efficient and always good to deal with. Highly recommended service in the area. Merry Christmas B&R

SuperAndrewoliver · 25 October 2021

Agent replied · 24 October 2024

Thanks very much for your kind review and entrusting us with your rental property. The Hampstead lettings team are glad to hear you are happy to recommend us, we are here to help any time. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha

The service as lending manager and the other related services are really very supportive and continuous.Thanks

AMUTHA · 20 February 2023

Agent replied · 22 October 2024

Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R

5/5

Trustpilot

Great work

Great work from Shanghai office, always help at the right time.

Yi · 14 July 2023

Agent replied · 22 October 2024

Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R

5/5

Trustpilot

Abbie White helped us tremendously in…

Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.

Frank · 3 March 2022

Agent replied · 22 October 2024

Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R

5/5

Trustpilot

Nick Hubbard

Very professional service being offered especially their prompt action to locate suitable tenant.

Aga · 23 March 2023

Agent replied · 22 October 2024

Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R

5/5

Trustpilot

Professional agency

Great experience, we were assisted by Di and Jade with utmost professionalism

Pietro · 10 March 2023

Agent replied · 22 October 2024

Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R

5/5

Trustpilot

My agent is Mr Di Gong

My agent is Mr. Di Gong

Cathleen · 3 August 2023

Agent replied · 22 October 2024

Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R

5/5

Google

Dele Lawal's professionalism and attention to detail assured a smooth transition from valuation to completion. Would recommend highly recommend to anyone looking for a real estate agent.

Theo · 25 October 2020

Agent replied · 24 October 2024

Thanks for your five star review Theo, this has really encouraged the whole property team here in Hampstead. Thanks for recommending us, we appreciate it. Best regards, Emily Taylor, B&R

5/5

Google

Great service with our agent, Jeremy, managing the process diligently from start to finish.

Garkus · 25 October 2022

Agent replied · 24 October 2024

Thank you Garkus, we're thrilled to hear you've had a great experience with us here at Hampstead. Jeremy is very appreciative of your kind words too. - Emily, B&R

1/5

Trustpilot

Worst agents I have ever dealt with…

Worst agents I have ever dealt with !!!!!!! CHECK ALL THEIR BAD REVIEWSUtter lies and misleading info from two members of their staff, didn't follow GDPR procedures so I am worried what happens with my data, and when I spoke with their lettings director Mark what a utterly rude, belligerent man!!This is why the Government are banning letting fees from 01 June

Darren · 7 February 2019

5/5

Google

I had a viewing and was greeted by a mr lawal. He’s mannerisms and professionalism was comforting, very nice experience.PositiveProfessionalism

Jason · 25 October 2021

Agent replied · 24 October 2024

Thanks Jason, really great to hear your positive experience of our Hampstead lettings team and for rating us five stars. kind regards, Emily Taylor, B&R

5/5

Trustpilot

Tanya manages my property so well she…

Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.

Hannah · 31 March 2022

Agent replied · 22 October 2024

Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R

5/5

Trustpilot

Great experience for property sale

Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.

SANDER · 7 September 2021

Agent replied · 22 October 2024

Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R

4/5

Google

Benham and Reeves provide a first class bespoke service. Staff at the Hampstead office are friendly and efficient.

Jane · 25 October 2021

Agent replied · 24 October 2024

Thank you Jane for your lovely review here, our Hampstead branch were delighted to see this. Kind regards, Emily, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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