Trusted Agent profile · Camden

Benham and Reeves Hampstead reviews in Camden

4.6

★★★★★ Excellent

683 reviews across 3 platforms

51-53 Heath Street, London, NW3 6UG, Camden, NW3 6UG

Benham and Reeves's office in Camden, at 51-53 Heath Street, is rated 4.6 out of 5 across 683 reviews on three platforms, including 246 Google reviews rated 4.7.

Google logo

4.7 / 5

246

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

436

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience for property sale

Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.

SANDER · 7 September 2021

Agent replied · 22 October 2024

Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R

4/5

Google

Benham and Reeves provide a first class bespoke service. Staff at the Hampstead office are friendly and efficient.

Jane · 25 October 2021

Agent replied · 24 October 2024

Thank you Jane for your lovely review here, our Hampstead branch were delighted to see this. Kind regards, Emily, B&R

5/5

Trustpilot

Excellent service

Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.

Xu · 30 March 2022

Agent replied · 22 October 2024

Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R

5/5

Trustpilot

Thorough Professional …

Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.

Apollo · 19 October 2023

5/5

Trustpilot

Excellent service and professional…

Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.

Fares · 20 October 2020

Agent replied · 22 October 2024

Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Efficient property management team

Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you

Sue · 26 October 2020

Agent replied · 22 October 2024

Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service from Simon.

Excellent service from Simon.Definitely recommend

Lisa · 18 November 2022

Agent replied · 22 October 2024

Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R

5/5

Trustpilot

The issue was dealt with professionally and nicely.

The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.

Linda · 31 October 2023

5/5

Google

Benham & Reeves are extremely professional. Would highly recommend to anyone!

Nikola · 25 October 2021

Agent replied · 24 October 2024

Thank you Nikola for your five star service rating and its great to hear you received a professional service from our Hampstead estate agents and will recommend us! Kind regards , Emily Taylor, B&R

1/5

Trustpilot

Would Avoid

My sad experience dictated that they care for their wallet more than customer's satisfaction.

Vas · 15 June 2019

Agent replied · 22 October 2024

Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R

5/5

Google

Professional service. Thanks!PositiveProfessionalism

Kaki · 25 October 2021

Agent replied · 24 October 2024

Thanks Kaki, we're glad you found our Hampstead lettings service professional, this is helpful feedback. best regards, Emily Taylor, B&R

5/5

Google

Great experience, extremely professional staff members.

Hua · 25 October 2020

Agent replied · 24 October 2024

Thank you for your review, we appreciate you giving us a five star rating and are happy to know our staff met your expectations. thank you, Emily Taylor, B&R

5/5

Trustpilot

Excellent service from Benham & Reeves.

Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.

Darren · 30 October 2023

4/5

Trustpilot

Responsive team

Responsive team, quick, effective, responsive

Jim · 23 October 2020

Agent replied · 22 October 2024

Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R

5/5

Google

Rating only, no written review.

Jack · 11 September 2026

Agent replied · 11 October 2026

Hi Jack, thanks for sharing a five star rating here for our Hampstead Estate Agents, we appreciate your custom. - Emily, B&R

4/5

Trustpilot

Responsive

Responsive, reliable and professional.

Boejono · 31 October 2020

Agent replied · 22 October 2024

Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R

5/5

Trustpilot

professional

very professional for each step letting agent: Francesca Moralis

Zhiqiang · 18 October 2023

5/5

Google

Fantastic service, very helpful team. Would definitely recommend.

Emma · 27 October 2015

Agent replied · 24 October 2024

Our pleasure, thank you for taking the time to leave a review.

5/5

Trustpilot

very efficient

work very well done

Xuejia · 28 July 2026

Agent replied · 24 September 2026

Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom. - Emily, B&R

5/5

Google

Rating only, no written review.

Kapata · 11 July 2026

Agent replied · 11 October 2026

Hi Kapata, thanks for sharing a five star rating for our Hampstead Estate Agents, we appreciate your custom. - Ruth, B&R

5/5

Trustpilot

Roland provided a 5 star service.

Hi Roland,

Andrew · 8 June 2026

Agent replied · 24 June 2026

Hi Andrew, we are thrilled to hear that you've felt so well supported throughout your time renting a property with Benham and Reeves. We are glad to hear that Roman from our Fulham lettings team was able to assist you. Thanks for your custom and good luck with your move to Dublin. - Ruth, B&R

1/5

Google

Rating only, no written review.

Mary · 11 May 2026

Agent replied · 11 October 2026

Hi Mary, We're sorry to see this. Could you please get in touch and tell us more about who you dealt with and why you gave this rating. Kindly email to complaints@benhams.com for my attention so this can be looked into. Thanks, Emily Taylor, B&R Social Team

5/5

Trustpilot

Great suppprt

Terry · 11 May 2026

Agent replied · 28 May 2026

Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

Yoshi Tsuji

Great experience

Johnson · 9 May 2026

Agent replied · 28 May 2026

Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom. - Ruth, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves's Google reviewsLeave Benham and Reeves a review
The Trusted Agent

Is this your office? Claim your page.