Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot"Thank you, Manager Claire De Vantier."
Thank you very much to my property manager, Claire De Vantier, for her thorough and professional assistance in handling my security deposit refund. I am very satisfied. Due to my limited English proficiency, I couldn't respond to her emails promptly, which caused inconvenience. Please accept my apologies.
Consumer · 25 September 2023
Agent replied · 22 October 2024
Thank you for this lovely feedback regarding the service you've had from Claire in our property management team. We are glad everything is working well for you and we value your trust in our abilities as your agent.- Emily, B&R
★★★★★ 5/5
GoogleCannot recommend this agency more highly! Dele and Edelyn have been a pleasure to deal with and highly responsive to any queries or requests!
Arabella · 1 December 2024
Agent replied · 8 December 2024
Hi Arabella, we're thrilled to hear how satisfied you've been with the Hampstead lettings service provided by Dele and Edelyn. Thanks for sharing a five star rating here and for this kind encouragement for the team, it is warmly appreciated.
- Ruth, B&R
★★★★★ 5/5
Trustpilotcustomer from oversea，thanks for Dele Lawal
As a customer from oversea，there were loads of difficulties to overcome. And I am really really thankful of Dele Lawal. Thanks for your help.
Youqian · 28 November 2024
Agent replied · 23 December 2024
Hi Yougian, we're very glad to hear you've felt well looked after by Dele and that you've been abe to benefit from his lettings expertise. We appreciate you taking the time to give feedback and for sharing a five star rating here, thank you.- Ruth, B&R
★★★★★ 5/5
TrustpilotChris is very great!
Chris is very knowledgeable, helpful and really knows his stuff! Wouldn't hesitate to recommend to anyone.
HFW · 13 December 2021
Agent replied · 22 October 2024
Thanks very much for your service review, Chris was very pleased to hear you have benefitted from his 20+ years of property sales expertise. He is the 'go-to' for many of our Hampstead and Highgate clients so its great to know you have found his knowledge so helpful too. - Emily, B&R
★★★★★ 5/5
TrustpilotDele Lawal from B & R has served with a…
Dele Lawal from B & R has served with a very professional service with the old tenant moving out and the new tenant moving in on the same day. This has given me very deep impression.
Jun · 5 May 2024
Agent replied · 22 October 2024
Hi Jun, so glad you have benefited from our good tenancy turn around which Dele has overseen for you. We are glad our lettings systems are working well for you and appreciate you leaving a five star rating here, thank you.-Ruth, B&R
★★★★★ 5/5
TrustpilotFrancesca Sapiano did a terrible job as…
Francesca Sapiano did a terrible job as a property manager. If you are going to deal with Benham and Reeves just make sure Francesca isn’t your property manage. My new property manager did a great job. 6 march 2024
Chris · 6 March 2024
Agent replied · 22 October 2024
Hi Chris, we appreciate your custom and listened to your concerns back at the time you mentioned to us and I can see we switched you to a different property manager which I hope is working well for you now.- Emily, B&R
★★★★★ 5/5
GoogleExcellent service. I would highly recommend Lettings Manager, Mark Winship. He was punctual, efficient and a pleasure to deal with throughout.
Jason · 25 October 2020
Agent replied · 24 October 2024
Thanks for leaving a review here Jason and rating the service as five star, Mark and the Hampstead property team were really pleased to see this. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExemplary Service from Bentham & Reeves to manage…
We have used Bentham & Reeves to manage a flat we rent out for c15 years. The service we have received in this time has consistently been excellent whether finding tenants, suggesting pricing, dealing with repairs, financial information and statements - on all aspects of our relationship. The information flow has been exemplary with prompt action, feedback and a proactive approach.
RonaC · 11 April 2022
Agent replied · 22 October 2024
Thank you RonaC for sharing your five star rating here and telling us how happy you've been with our letting & property management service over the last 15 years. We are thrilled to hear you find the service so prompt & exemplary, we are all very encouraged by this. - David M, B&R
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service! Tanya and the team have alsways been friendly and very helpful
Elson · 31 March 2022
Agent replied · 22 October 2024
Thanks very much Elson, we really appreciate your positive feedback and five star rating here. Great to know Tanya is doing a good job with managing the property.- David M. B&R
★★★★★ 5/5
GoogleWesley and his colleagues were always helpful and attentive, knew the properties inside out, and above all - were always there for us whenever we hit issues or concerns with securing our new home.
Kenneth · 27 May 2024
Agent replied · 24 October 2024
Hi Kenneth, we appreciate you sharing a five star rating here and are thrilled to hear you've had a great service experience from our Wesley in our lettings team. We wish you well in your new home.
- Ruth, B&R
★★★★★ 5/5
TrustpilotAppreciations to Ivan Hrissimov
The service that B&R team has been providing is professional and efficient. We appreciate the great efforts and support from Ivan Hrissimov. Kind Regards,Sammie Xi and Valerie Wang
Ning · 31 August 2024
Agent replied · 22 October 2024
Thank you Sammie and Valerie, we appreciate you taking the time to share a five star rating here. Ivan and the lettings team are very pleased to hear you are finding the service professional and efficient, this is great to hear. Many thanks for your custom with Benham and Reeves.- Ruth, B&R
★★★★★ 5/5
Trustpilotamazing service...thanks to Brett
amazing service...thanks to Brett and his team for helping so much in accommodating our requests and moving us in so quickly
Margaret · 1 July 2020
Agent replied · 22 October 2024
Thank you Ms Tan, it was our pleasure helping you find your perfect home. We hope you enjoy your apartment and Kensington with all it has to offer. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleWe are happy with Benham & Reeves. They are always quick to response and manage our flat smoothly. Shali Motichande, Claire De Vantier and Greta Andrijauskaite, all staffs we have been in contact are helpful.
Jina · 27 April 2024
Agent replied · 24 October 2024
Thanks Jina, we appreciate you sharing a five star rating here for our Hampstead Estate Agents.
- Ruth, B&R
★★★★★ 5/5
GoogleBenham & Reeves is a company that upholds a high level of professionalism, responsiveness, and genuine care for clients’ needs. I am truly grateful for the experience of communicating with them, especially with Raj Miah
Muhammad · 27 April 2024
Agent replied · 24 October 2024
Hi Muhammad, thank you for your kind ackowledgement of the professionalism and responsivness you have received from Raj and our lettings team, this is great to hear. Thanks for sharing a five star rating here too, it is appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleWe recently went through renting a property with Abbie at Benham & Reeves and found the experience better with her and the team. She was professional, responsive and helpful (and I'll be honest we had sooo many questions and had issues with the referencing agency that I'm sure would have frustrated others). Also Abbie loves cats and memes so excellent rapport :)PositiveResponsiveness, Professionalism
Kai · 25 October 2021
Agent replied · 24 October 2024
Thanks Kai, we're really glad you had a good service experience with our Hampstead letting agents and that you found us professional and responsive. We wish you well with your tenancy.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThomas at Beaufort Park has been…
Thomas at Beaufort Park has been amazing, he made my buying experience so easy, highly recommended !
Cody · 5 May 2021
Agent replied · 22 October 2024
Thank you Cody, we're really pleased to know we made your buying experience of a London property such a highly positive one. We wish you well with your new home.best regards, Emily Taylor, B&R
★★★★★ 4/5
GoogleExcellent lettings manager in Mark Winship, and for managing our property Marzia was superb - super-efficient, kind and attentive.
Alison · 25 October 2020
Agent replied · 24 October 2024
Thank you Alison, it has been a pleasure looking after your property, thanks very much for your kind words and gratitude which is well received here. Best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotReview - Service
I have been dealing with Kayleigh for a while now and she always delivers excellent service - she is thorough and actions all our requirements quickly
Glenn · 20 August 2024
Agent replied · 22 October 2024
Hi Glenn, thank you for your kind feedback about the property management service you've been having from Kayleigh, we are thrilled to hear everything is going well for you and appreciate your custom.- Ruth, B&R
★★★★★ 5/5
Trustpilotswift and professional tenant support
Rahim and Anne from B & R provided swift and professional service in renewing our tenancy, handling our queries and concerns promptly. We're so delighted to have them helping us
Vic · 31 May 2024
Agent replied · 22 October 2024
Hi Vic, we're thrilled to hear you've been delighted with the lettings experience and assistance provided by Rahim and Anne. It is a pleasure to be of service to you and we appreciate you sharing a five star rating here.- Ruth, B&R
★★★★★ 5/5
GoogleBenham & Reeves have an efficiency response to my rental property. I appreciate Kayleigh Weston . She helped me when I have trouble of problems.
MW · 25 August 2024
Agent replied · 24 October 2024
Hi MW, thank you for sharing a five star rating here and for your kind feedback which Kayleigh is thrilled to see, it's appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleProfessional and friendly, Shaun & Ajay are a delight to have managing my property and I was delighted to renew my contract with Benham & Reeves for another year. Thanks
Dinesh · 27 May 2024
Agent replied · 24 October 2024
Hi Dinesh, we appreciate you sharing a five star rating and are pleased to hear you've had a great service experience from our lettings and property management team. Shaun and Ajay are very pleased to see this and appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotThey are super helpful and cooperative
They are super helpful and cooperative, especially Kyle and Veronica.
Naif · 2 August 2024
★★★★★ 5/5
TrustpilotVery good experience
Very good experience, Rahim did great job and helped me renewing my tenancy. They use the help of a platform called Goodlord so everything can be electrically done.
Tian · 27 June 2024
Agent replied · 22 October 2024
Hi Mr Huang, we're glad our staff are helping you and meeting your service expectations and its good to know our digital system is also serving you well. Thank you for leaving a five star rating here, Rahim is pleased to see this and your kind comments. - Ruth, B&R
★★★★★ 5/5
TrustpilotGreat help in negotiation
Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!
Rony · 18 January 2021
Agent replied · 22 October 2024
Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
