Every review we hold for the Cambridgeshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently purchased a property at The…
I recently purchased a property at The Elms, Woolpit and couldn’t be happier - The attention to detail and service for site, Ben & Georgie as well as assistance from Customer Services, Samantha, Lauren, Olivia, and others has been nothing but amazing - Hopefully they keep it up🤩
Mr · 11 May 2026
Agent replied · 6 June 2026
Thank you so much for your wonderful review. We’re delighted to hear how happy you are with your new home at The Elms, Woolpit.
Ben, Georgie, Samantha, Lauren, Olivia and the wider team will be thrilled to know their hard work and dedication made such a positive impact on your experience.
We wish you many happy years in your new home, and we’ll certainly do our best to keep up the great service.
★★★★★ 5/5
TrustpilotWe have visited many new builds mainly…
We have visited many new builds mainly in the Suffolk area but we found Hopkins homes to be one of our favourites.At St George’s park we met Katie White the senior sales consultant there. Katie led us through the site and explained all that we were eager to find out about, she was very knowledgeable, professional, truthful, helpful and very approachable. Our first visit there led to many others where we were struggling to make a decision, however Katie was more than patient with us and we are happy to say we have now made a purchase that we are very excited about.The communication and feed back was always speedy which also helped when needing to make important decisions.The only disappointment was because the house had already met a certain build level we were unable to choose our own fixtures and fittings but again Katie did her best to help with this a far as she could. At this point we are very impressed with the site as a whole including the layout and quality and hope that the build will progress for our sales competition in June.
Suzanne · 2 April 2023
Agent replied · 10 June 2024
We are thrilled with your five-star review. Thank you for taking the time to share your positive experience at St George's Park, Needham Market.
★★★★★ 5/5
TrustpilotTop Notch Home Buying Experience
From the very first visit to “The Elms” and meeting Jason, we’ve had nothing but a great experience in the purchase of our new home. Jason kept us informed at all times and even made calls to me whilst on his weekend or holiday.I cannot speak highly enough about Jason and the Hopkins Homes team.
Stuart · 22 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your experience with Hopkins Homes.We'll make sure that Jason gets to see your feedback.
★★★★★ 4/5
TrustpilotLacie was most helpful and explained…
Lacie was most helpful and explained everything thoroughly.
Mr · 28 February 2026
Agent replied · 6 June 2026
Thank you for your lovely feedback. We’re so pleased to hear that Lacie was able to help and explain everything clearly for you.
★★★★★ 5/5
TrustpilotKatie & Lukas, Hopkins Homes
We purchased our new house in Needham, St George’s Park. Katie was brilliant when purchasing the house, communication throughout was perfect, nothing was too much of an ask. Once we got the keys, earlier than expected, Lukas was so easy to deal with. Any small issue that we had was resolved very promptly. Id highly recommend Katie and Lukas along with hopkins homes. Thank you for everything you have done for me and my family. We have the perfect house.
Samuel · 8 February 2023
Agent replied · 10 June 2024
Thank you, Samuel, for taking the time to share your Hopkins Homes experience.We've passed on your lovely feedback to Katie and Lukas!
★★★★★ 5/5
TrustpilotFantastic team and house
We purchased a home on the St Georges Park development in Needham Market a few months ago. We have been so pleased with both our new home and the Hopkins team onsite that we have dealt with (Katie & Lukas). The level of service both pre and post purchase that we received from Katie was outstanding. She regularly went above and beyond to accommodate or queries and requests and nothing was too much effort, she has been fantastic. The same can be said for Lukas, he has been brilliant answering any questions we have had and has also gone out of his way to male sure we are happy. As for the the house, we absolutely love it and have had no issues what so ever. We are very happy and glad we made this move.
Mr · 6 February 2023
Agent replied · 10 June 2024
We are thrilled with your feedback. Thank you from all of us - it is really appreciated.
★★★★★ 5/5
TrustpilotWow Lucia
Wow Lucia, what an amazing young lady, the most helpful and informative Hopkins representative we have met and the first one to offer us a beverage - continued success to you young lady!!
Customer · 6 August 2026
Agent replied · 25 September 2026
Thank you for sharing your experience at Brundall Meadows. We're delighted Lucia made such a great impression.
★★★★★ 5/5
TrustpilotGreat Experience.
Matt at Barsham Vale made us very welcome and explained the process well.
JT · 29 December 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Matt made you feel welcome and well informed. We are here to help throughout your homebuying journey.
★★★★★ 5/5
TrustpilotFantastic experience with HH.
We moved into our Hopkins Homes in Melbourn in May and could not be happier. The house is absolutely perfect for us and we have had no issues whatsoever with it. The buying process was managed expertly by Brandon and we felt really supported by him throughout. Thanks you to Brandon and all at HH for enabling us to get our dream house in such a wonderful location.
Caroline · 12 October 2023
Agent replied · 10 June 2024
We are so pleased to hear how well you have settled into your new home. Thank you for your wonderful feedback, it means a lot to the team.
★★★★★ 5/5
Trustpilotcustomer service
I had some queries regarding my property and spoke to Max in Customer Services who was very helpful and efficient with assisting. Very impressed.
David · 18 August 2025
Agent replied · 26 September 2025
Thank you for sharing your experience about our Customer Services team.
★★★★★ 5/5
TrustpilotReally excellent experience
Really excellent help from Matthew Jones at Barsham Vale. We visited two home developments but Matt’s professional in depth review of the Hopkins homes houses, quality and options made the competitors offering look nowhere near as exciting. He really made it easy for us to pick our new home and pay our reservation fee. Looking forward to our new life in Beccles
Stephen · 23 November 2025
Agent replied · 25 December 2025
Thank you for your lovely review. We’re delighted to hear Matthew was able to guide you so well at Barsham Vale. We’re thrilled you chose a Hopkins home and wish you all the best as you begin your new life in Beccles.
★★★★★ 5/5
TrustpilotVery good first impression
My wife and I made an impromptu visit to Brundall Meadows late on Sunday afternoon and received a warm welcome from Lucia. She was friendly and most helpful. Thank you.
Justin · 26 July 2026
Agent replied · 25 September 2026
We're glad to hear that you enjoyed your time at Brundall Meadows. We look forward to welcoming you back again soon.
★★★★★ 5/5
TrustpilotJason Hutton has been wonderful helping…
Jason Hutton has been wonderful helping us every step of the way
Susan · 29 November 2025
Agent replied · 25 December 2025
Thank you for your kind words. If there’s anything more we can do to help, please don’t hesitate to reach out.
★★★★★ 5/5
Trustpilot**Fantastic service from Michelle at Church Farm**
We are currently looking to buy a home at the Church Farm development in Drayton, and Michelle from Hopkins Homes has been fantastic throughout.
Chris · 21 August 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback. We’re delighted Michelle has made your experience at Church Farm so positive and pressure-free. We’ll be sure to share your kind words with her.
★★★★★ 1/5
TrustpilotThey promise a dream and fit a shambles
I would strongly advise anyone considering a property from Hopkin Homes to think twice. My experience has been incredibly disappointing from start to finish, with a level of workmanship and customer care that falls far below expectations.
Mr · 19 May 2026
Agent replied · 6 June 2026
Thank you for your feedback. We are sorry to hear that this has been your experience. We are aware that our Customer Services team is in direct contact with you to address the issues raised.
★★★★★ 5/5
TrustpilotClaire in sales and all the team at…
Claire in sales and all the team at Hopkins Homes Mistley went above and beyond to help us buy our first family home. They made themselves available to us at all times to answer any queries we had and made sure the process ran as smoothly as possible. The quality and finish on our home is without fault and I would 100% recommend a Hopkins Home to anybody looking for a new home.
Emma · 15 January 2023
Agent replied · 10 June 2024
Thank you for taking the time to share your experience. We will ensure that Clare and the team get to see your kind feedback and recommendation.We are thrilled that you have chosen Hopkins Homes for your first family home!
★★★★★ 5/5
TrustpilotWe moved into our new house August 2022…
We moved into our new house August 2022 , now 6 months have past , we are over the moon with our new property Katie was wonderfull to deal with throughout the sales and handover process ,and still is greatAssistant site manager Lukas is great also, If you have an issue or problem ask them and is taken care of .So far all is good at St Geoges park hopkin homes
Guy · 24 February 2023
Agent replied · 10 June 2024
Thank you for your kind review. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotWelcoming and professional team, thrilled with our new home.…
Mandy was welcoming, friendly and professional, making the buying process a smooth and enjoyable experience. We are thrilled with the quality of the build and the location (Alconbury Weald). Cam the Assistant Site Manager was also very helpful in the final build stages following up on any small snags and queries we had with a fast turnaround.
Alice · 20 April 2025
★★★★★ 5/5
Trustpilotkept informed on everything regarding…
kept informed on everything regarding purchase at church farm , Drayton .
Sean · 24 September 2026
Agent replied · 25 September 2026
Thank you for your lovely review. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotI have met with Mandy Smith at Hopkins…
I have met with Mandy Smith at Hopkins Homes twice now. She is extremely knowledgeable professional and friendly. Mandy is accommodating and provides time and information s requested. She is a credit and an ambassador of Hopkins Homes. They have very high standards and its a real pleasure to see their work
Mrs · 24 May 2025
★★★★★ 4/5
TrustpilotTeam(s) work!
I live abroad and needed to make my kitchen and flooring choices via Teams. Olivia at Fleetwood in Thetford was most helpful in describing the nuanced colours and helping me to choose the best colour combinations. She listened well to find out what I was looking for and made me feel like I was in the room, which in turn made the experience pleasurable.
Jane · 14 October 2022
Agent replied · 10 June 2024
Thank you for sharing your experience with Olivia at Kingsfleet, Thetford. We'll make sure your feedback is passed on.
★★★★★ 5/5
TrustpilotThis is our 2nd time purchasing a new…
This is our 2nd time purchasing a new Hopkins property. Mandy and Cameron were very helpful throughout the whole experience of buying, moving in and snagging. Any minor issues are being dealt with promptly. All in all a very smooth experience.
Roger · 27 May 2024
Agent replied · 9 June 2024
We are honoured that you have chosen to purchase a second home from Hopkins Homes. It's great to hear that the team have been supportive throughout your journey with us. We wish you the very best in your new home.
★★★★★ 5/5
TrustpilotThe team at Hopkins Homes after I moved were supportive, friendly and professional
The team at Hopkins Homes after I moved into my new build were really helpful and approachable on every level
Sherry · 14 June 2026
Agent replied · 25 September 2026
Thank you for your recommendation and for choosing Hopkins Homes. We're delighted to hear that you've had a great experience with our team. We wish you many happy years in your new home.
★★★★★ 5/5
TrustpilotComing to Alconbury Weald we didn’t…
Coming to Alconbury Weald we didn’t know much about the development, Mandy was really helpful and showed us what is being build and when. She was really helpful in deciding what house would be best for our needs, we definitely recommend Hopkins homes and love ours!
Jess · 9 January 2024
Agent replied · 10 June 2024
Thank you for your recommendation. We are delighted to hear that you love your new home. From everyone at Hopkins Homes, we wish you the very best in your new home.
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