Savills Lettings reviews

★★★★★ 5/5

Google

It’s a pleasant experience for my first tenancy in UK with the great help of George who guided me professionally throughout the whole process. My queries were responded quickly and technical problems encountered were resolved with his sound cooperation with the other team members that incl. connecting an urgent call for me with the Letting Hub to put through clearly my required steps, and arrangement of smooth key collection on my arrival day. For which I’d like to express my appreciation to Natasha of the Letting Hub and Louise of Savills Cambridge office respectively who added further my pleasant experience. Priya as well, who worked hand in hand with George for smooth completion of the contract and supply of relevant information in orderly and comprehensive manner. My heartfelt thanks to George and Savills!

Irene · 22 March 2024

★★★★★ 5/5

Google

George at the Cambridge Letting was an absolute pleasure to work with. He communicated well and understood exactly what I was looking for. He was incredibly quick to respond and made the entire process of finding a flat effortless. Highly recommend!

Young · 2 September 2025

★★★★★ 5/5

Google

Savills and Benjamin Smith have been absolutely fantastic - we have just sold our home and bought a new one and Ben has facilitated the whole process over a matter of months for us. Buying and selling a home is never an easy process and …

Dipali · 16 December 2025

★★★★★ 5/5

Google

Ben couldn’t have been more helpful. He was responsive, kept us informed and made the whole process very straightforward and easy. Nicely finished with personal delivery of the keys to our new house with a bottle of bubbly!

Bridgette · 16 February 2026

★★★★★ 5/5

Google

We had a really positive experience with Savills Cambridge office in particular Lucy Banks who was always communicative, professional, diligent and enthusiastic. Lucy, Annie and the team really took the trouble to get to know the house and the local market and led us through each stage of the sale proactively updating us on a regular basis.

Sonya · 21 June 2023

★★★★★ 5/5

Google

For the past three years, Louise Welchman has been our property manager and letting agent for a rental property we own in central Cambridge, which we have now decided to sell. Louise, along with her colleague, George Harrison have been responsive at all times; and dealt with all requests and issues exactly as one would hope. We would recommend them both highly.

Neil · 5 December 2024

★★★★★ 4/5

Google

We recently bought a house through Savills, it was a very difficult process at times particularly as first time buyers (although these issues were further up the chain). However, Annie was proactive and supportive in getting everything sorted, and really I don't think we would have completed at all if not for her dedication and compassion!

Alice · 21 June 2023

★★★★★ 5/5

Google

Many thanks to Stewart Chipchase of Savills for dealing with the sale of our house so efficiently.Inevitably a stressful time but he managed to lower the stress levels by keeping frequently in touch!

Christopher · 19 August 2024

★★★★★ 5/5

Google

We went through the Savills office in Cambridge to obtain a property in their catchment area and I have to say the experience was very pleasant. A shout out to George who showed us around the property on many occasions allowing friends and family to see it before we moved in. He was a really nice guy with good local information very helpful in with any queries we had. Savills of Cambridge is a breath of fresh air in comparison to other estate agents we have viewed property with. Would definitely recommend.

Caroline · 24 October 2023

★★★★★ 5/5

Google

When recently selling our home, Lucy Banks capably managed the process of the sale across the whole chain, and consistently provided timely updates and feedback. Lucy was friendly, professional and well informed and we would strongly recommend her.

J · 21 May 2024

★★★★★ 5/5

Google

Stewart, Ed and the team were the consummate professionals throughout my recent house sale. It’s always a trying time until completion but they were there to iron out the wrinkles and make the whole process that much easier. I don’t believe that many people would clean the floor after my cat was sick, Stewart did. Over and above the call of duty I class that as. Well done Savills I would strongly recommend you to anyone.

Peter · 27 October 2024

★★★★★ 5/5

Google

The savills team led by Annie were excellent. Always available with wise counsel and also a strong understanding of the market. I would not hesitate to use the savills team again. .

James · 21 August 2024

★★★★★ 5/5

Google

I’ve just exchanged on my house purchase and Savills have been brilliant. Lucy was there every step of the way and was quick to respond to issues as they cropped up. Exceptional service! If I ever decide to sell I would definitely go through Savills again.

Tara · 24 October 2023

★★★★★ 5/5

Google

The sellers agent Annie was very helpful and responsive to our enquires. The sale progressed in a timely manner and without any significant issues. Savills are a very reputable estate agent with a professional and hard working team. We would be very happy to work with them again.

Swindem · 25 August 2023

★★★★★ 5/5

Google

Annie was excellent in how she dealt with our house purchase, she is very calm and considered in what could be a very stressful situation

Dan · 10 November 2024

★★★★★ 5/5

Google

I cannot speak highly enough of Louise Welchman of Cambridge Lettings who has managed my property during the last few years. Louise is an extremely professional, reliable and dedicated Property Manager. She has been outstanding in all aspects of managing the property, often going above and beyond to help resolve any situation. Where there have been issues, Louise has always been straight on to it. She can be relied upon to give valuable advice and will oversee any resultant work required, ensuring it is carried out to a high standard whilst keeping me informed at every stage. I am extremely grateful to Louise for her continual support and highly recommend Louise and the staff at Savills to anyone looking for a first class property management company.

Caroline · 26 July 2023

★★★★★ 5/5

Google

Annie was a pleasure to work with when purchasing our new home. Even the smoothest real estate transactions can be stressful at times, and Annie was always patient and calm, and kept in constant communication.

Tom · 21 April 2024

★★★★★ 4/5

Google

Lucy Banks was at all times courteous, helpful and professional, and kept us in touch throughout what turned out to be a very trying process (due to an Executor who was at best hopelessly incompetent or lazy, and/or at worst spiteful, revengeful and dishonest to a remarkable degree; and also to HM Land Registry operating at a glacial pace with little to no communication, and that by post only). Lucy helped us though all this in a good humoured and calming way.

Tony · 21 June 2023

★★★★★ 5/5

Google

My husband and I were very grateful for the professional service and kindly help provided by Mr Stewart Chipchase from Savills. We are first-time buyer and know little about the whole procedure of purchasing a property in this country. Stewart was patient with any questions we raised and provided warm understanding and immediate response whenever we needed his help and suggestions. His professionalism and kindness played such an important role that he was able to solve the problems as quickly as possible. He also showed great care of our concern, which is the key reason why we trusted him and respected him. We are grateful for having such a great luck to meet Stewart and we are sure Stewart is going to help more families in finding their ideal homes in the future. Thank you for everything, Stewart.

Ji · 21 June 2023

★★★★★ 5/5

Google

It was a delight working with Savills. It's been a rough year for finding accommodation given the current housing crisis here in Cambridge. Not to mention, being a student made things harder. I worked with George Harrison who took me through the entire process very efficiently. The communications were very clear and prompt and he and his team were also responsive in answering any questions I had. Would highly recommend working with Savills if you're looking to rent, lease, buy or sell your place. Cheers! :)

Madhuri · 21 June 2023

★★★★★ 5/5

Google

We worked with Stewart Chipchase and his colleagues to purchase a property in Cambridge. I found this a very good experience. In particular I found Stewart very responsive, clear talking and helpful throughout the process, and this helped support a speedy outcome. He went out of his way to make things easy like facilitating us viewing the property at short notice even once we had exchanged. I'd be very happy to work with Stewart again in the future and I would recommend Savills services.

Isabel · 21 June 2023

★★★★★ 5/5

Google

Stewart was incredibly helpful and gave us comprehensive support at every stage of the process. His initial valuation of the property was spot on and his knowledge of the buyers respective situations and the local market allowed us to make a well-informed decision in a challenging time for the property market. We really enjoyed having Stewart as our agent and would highly recommend him to anyone trying to sell. He helped us to achieve a really good price-5k over asking. His support and communication through the whole process was invaluable and helped us to stay calm. Selling a family home is never easy - but Stewart ensured the process was as smooth as possible. A massive thank you from us.

Alex · 21 June 2023

★★★★★ 5/5

Google

I'd like to highly recommend Louise Welchman if you are looking for a dedicated and highly experienced Property Manager. Recently, we experienced a significant insurance claim and needed to carry out major repairs to our rental property. The team at Savills and in particular Louise Welchman were incredibly helpful throughout the entire process, from handling the insurance claim to overseeing the repairs. Louise's attention to detail was exceptional, ensuring that everything was done to a high standard and in a timely manner. Louise kept us informed every step of the way and provided invaluable advice and guidance, making a potentially stressful situation much more manageable. Louise's expertise and professionalism is truly impressive, and we felt that Louise went above and beyond to ensure that our property was restored to its original condition as quickly as possible. We are extremely grateful for Louise's support and highly recommend Louise and Savills to anyone looking for a reliable, trustworthy, dedicated and experienced property managing agent.

Andrew · 21 June 2023

★★★★★ 5/5

Google

Dear Savills, Moira and I are pleased to have the opportunity to provide feedback regarding the service provided by Ms. Annie Darling during the course of our purchase of Peacock Barn, Kirtling. We have been fully satisfied with the service provided by Annie from our first visit to Savills Office in Cambridge, when we asked for details of Peacock Barn up to completion day and hand over of keys. In fact, we would like to express our thanks as there were one or two occasions during the course of the purchase when Annie took the initiative to speak to the vendors representative thereby unblocking potential issues that were a risk to bringing the sale to completion. We feel that this had been facilitated by her communication skills and her confidence in us as reliable purchasers. Without this support the purchase may have faltered. Now we have taken possession of the house we are absolutely delighted. We can truly say we have never dealt with an Agent that has taken the time to understand our personal objectives and succeeded in matching these with an ideal home for our needs. We do hope the vendor is every bit as satisfied as we are. Again, many thanks Brendan and Moira Armstrong

Brendan · 21 June 2023