Trusted Agent profile

Savills Lettings reviews

4.8

★★★★★ Excellent

380 reviews across 1 platform

Unex House, 132-134 Hills Road, Cambridge CB2 8PA

Savills Lettings's Cambridge office at Unex House is rated 4.8 out of 5 across 380 reviews on 1 platform, including 380 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

380

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

It was a pleasure to deal with Annie and the team at Savills. All communications from Annie were timely, friendly and professional, maintaining the momentum throughout the chain to meet what appeared to be an improbable, pre-Christmas deadline. We would not hesitate to use Savills again in the future.

Kate · 16 January 2026

Agent replied · 16 April 2026

Dear Kate Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations Paul Jarman, Head of Eastern Region

5/5

Google

It has been an absolute pleasure to work with Annie Darling at Savills in Cambridge during the process of selling our much-loved family home of over forty years. Annie has been kind, considerate and proactive throughout, guiding us through …

Kate · 16 December 2025

Agent replied · 16 April 2026

Dear Kate Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region

5/5

Google

Thank you to Stewart Chipchase and the rest of the team at Saville's for a really great experience and a smooth process, prompt and great communication making for an easy buying process for us. Stewart went above and beyond other estate agents, he progressed the transactions regularly by calling the solicitors and the vendor, and answered absolutely any enquiry for us about the house. Once we even asked about the location of the internet cable in the house and he actually went to the house, found it and sent us pictures. Highly recommended estate agent to anyone looking to sell a property in Cambridge!

M · 22 August 2024

Agent replied · 26 August 2024

Dear M S, thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region

5/5

Google

What an incredible experience as a buyer. Annie Darling is the best agent we've dealt with in the UK. She spent the time and patience to ensure we found the property that genuinely matched what we were looking for. Amazing communication throughout and fabulous execution when required. We couldn't recommend an agent more and wouldn't hesitate to work with Annie or Savills again as a buyer or seller. Thank you Annie, thank you Savills!

Rory · 19 November 2024

Agent replied · 10 December 2024

Dear Rory Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

We had a fantastic experience with Savills Cambridge during the sale of our house. Ben Smith and Annie Savills were both excellent. Annie consistently went above and beyond to liaise with all parties involved, showing remarkable emotional intelligence and professionalism throughout. Thanks to her dedication, clear communication, and calm approach, the process always felt under control and in the right hands even when things could have been stressful. Her support made a huge difference, and we are truly grateful. We would not hesitate to recommend Savills Cambridge, and especially Annie and Ben, to anyone buying or selling in the area.

C · 20 September 2025

5/5

Google

Annie and the team at Savills were consummate professionals throughout our house purchase. When we viewed the house (a couple of times) Deborah was very well informed about the property, gave us a generous amount of time and did a great job chatting with our kids, giving us the opportunity to have a thorough and relaxed look around the house. This was a very refreshing change from the many other viewings we’d done with other agencies whose weekend viewing staff were really uninformed about the properties. The negotiation was well handled and communication around the legal process through to completion was clear and prompt. Many thanks to Annie and the team and would highly recommend.

Alex · 16 September 2025

5/5

Google

Annie Darling has been extremely professional, knowledgeable, communicative and kind in her dealings with us. She is very friendly and reliable and it was a pleasure to have had her as our agent. We have to mention also the rest of the Savills Team in Cambridge who all have been professional, polite and punctual when coming to the house which we truly appreciated .Thank you Annie and thanks to the rest of the team we wish you all the best for your future. John and Silvia Barrett

John · 27 July 2024

Agent replied · 26 August 2024

Dear John Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region

5/5

Google

We recently sold with Savills after being on the market for many months. Annie Darling, our agent, was extremely helpful and really tried to make the process as smooth as possible. It was thanks to her that we were made aware of an issue our buyers solicitor was still wanting further information about- which they hadn’t informed our solicitor of- and hence we thought we were all set to go. Without her being on the ball about this we would have been delayed in proceeding by months as we had to organise a utility company to conduct some work which took several weeks. Throughout our contact Annie was supportive, encouraging and highly professional. Many thanks Annie.

Siri · 13 June 2024

Agent replied · 20 June 2024

Dear Siri Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region

5/5

Google

Stewart, Ellie and team have done a great job selling our property in a difficult market. It was not the simplest of transactions but Stewart was very communicative, helpful and positive throughout.

Arron · 16 January 2026

Agent replied · 16 April 2026

Dear Arron Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Eastern Region

5/5

Google

We have come across Savills as they were the agents selling our dream home! We had a relatively small chain but the bespoke service offered by Annie Darling was noticed throughout the whole process and stood out massively from the other agents involved. Annie has always been very attentive, warm yet professional, and very efficient at pushing things along when not at all parties were being as proactive as they should have been. Thanks Annie for the amazing service you have provided us throughout this exciting, albeit stressful time in our lives.

Débora · 30 May 2024

Agent replied · 20 June 2024

Dear Débora Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

We were extremely satisfied with the services provided by Rebekah, our Residential Property Manager at Savills in Cambridge. Throughout our engagement, Rebekah demonstrated a high level of professionalism, being consistently available and approachable. She was highly effective in sourcing and managing contractors for various maintenance tasks, ensuring that all work was completed to a high standard. We greatly appreciate her dedication and would highly recommend her to others seeking a reliable and effective property manager. Rebekah is excellent.

Michael · 2 September 2025

5/5

Google

I recently sold our family home for a number just shy of £1m and, like many people, assumed that the role of the agent would be fairly rudimentary. They just show people round, right? Only after going through the process have I come to realise how vital it is to find the best. I found that in Annie Darling, in their Cambridge branch. Moving house in England appears to be a fraught journey and you need a committed, experienced expert at your side. Annie is all that and more. Super smart, always working the back channels and a great communicator, she got us through it all brilliantly, especially at the most tense moments which will happen to almost all. I wouldn't go with anyone else and wish that others in my chain had done the same. They may be a tiny bit more expensive than others but it's worth every penny. You get what you pay for and more. Brilliant.

Jon · 21 May 2024

Agent replied · 20 June 2024

Dear Jon Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region

5/5

Google

We have bought a house recently in Cambridgeshire marketed by Savilles. Lucy Banks was efficient and competent at every step. She would call with updates when she said she would and has been respectful, discreet and professional throughout. I first signed up to savilles before Covid for property updates. Lucy got to know what we were looking for. She listened and found exactly what we were after. She would phone me about every 3-6 months to see if we were still looking and her persistence paid off!

Tamara · 21 May 2024

Agent replied · 20 June 2024

Dear Tamara Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region

5/5

Google

Savills managed the sale of the house we purchased very recently and, I must say, were absolutely fundamental to a smooth, genial, and supported process. We were aware of Savills great reputation as an agent going into the purchase, and that was thoroughly reinforced by our experience. Annie Darling was our sellers' agent and was not only lovely and extremely professional to work with but very understanding of and cooperative with my busy schedule and variable availability day to day. Nominative determinism at its finest!

Tamara · 21 May 2024

Agent replied · 20 June 2024

Dear Tamara Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region

5/5

Google

We would thoroughly recommend Savills Cambridge if you are looking to sell your property having just completed on our sale. Savills, in particular Stewart Chipchase, had a targeted set of clients view our property which led to two competing offers and achieved our asking price at a time when the market was slowing down. Stewart was always friendly and contactable when needed and keeping us up to date with complete transparency. With his many years of experience he made the process of selling the house seamless.

Lisa · 7 August 2025

5/5

Google

Absolutely outstanding service from Annie Darling who went above and beyond to communicate with the entire chain to ensure a timely completion. Annie was professional and a real pleasure to deal with. Can’t thank you enough, Annie.

Katrina · 16 November 2025

Agent replied · 16 April 2026

Dear Katrina Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

Savills sold our house for us and were absolutely brilliant. Annie Darling was our agent and was totally professional and from start to finish kept us informed and went above and beyond to support and ensure the whole process went as smoothly and as stress free as possible. In all our previous moves we have never come across an agent as helpful and outstanding as Annie and Savills generally. Would highly recommend them to anyone, you would not be disappointed.

Colin · 21 April 2024

Agent replied · 20 June 2024

Dear Colin thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

Outstanding service from Savills Cambridge. Stewart was just exceptional, professionally managing a long complex chain and making the deal happen. Thank you very much indeed Stewart. Big thanks also to Richard and the team for their wonderful support throughout. Best people here. Highly recommended without any reservations.

G · 16 April 2026

5/5

Google

Savills have from the start been absolutely first class. Our introduction visit was conducted by Lucy Bank where we were told the sale process and fees. For every viewing we were informed of times and dates and potential buyers were always accompanied by a Savills member of staff. Feedback was always provided Following a viewing. Later in the process Annie Darling took over the liason process between us and the buyers. She undertook speaking to solicitors where required and kept pushing the process along . The solicitor side dragged on but Annie kept all parties upto date. We cannot express how impressed we were with Annie and her work attitude.

Graham · 21 February 2024

Agent replied · 20 June 2024

Dear Graham Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

We worked with George to let our new home, he was polite and easy to work with throughout the whole process. The reference process was straightforward, even though we had a unique situation. I can highly recommend Cambridge Savills and George to anyone looking to let or buy nice homes in the Cambridge area.

Harrison · 16 February 2026

5/5

Google

We were very pleased with our house sale through Savills in Cambridge. They arranged a fantastic professional photographer to take a great portfolio of pictures and worked smartly to secure our sale. Annie Darling was professional and progressed our sale with good humour and empathy. We are now actively looking for our new home and Savills will be the estate agent of our choice.

Jeff · 10 November 2024

Agent replied · 10 December 2024

Dear Jeff Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

We would highly recommend Annie and Savills, Cambridgeshire. From the start, we were very comfortable and confident leaving Annie with our viewings. Always professional, reliable; we greatly valued her perspective. …

Helen · 16 November 2025

Agent replied · 16 April 2026

Dear Helen thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region

5/5

Google

We've had the pleasure of working with Annie Darling at Savills in Cambridge on the purchase of our new home. Annie was brilliant at staying in touch with us throughout a lengthy sale and purchase period and her advice and reassuring words were always appreciated. When some complications developed as we edged closer to exchange, we really felt that Annie helped drive progress forwards and helped influence solutions which worked for everyone. On more than one occasion, Annie called and provided updates on her days off and you could tell that she really cares about getting a great result for her vendors and buyers. It was wonderful to hear from Annie after we finally exchanged and this was, again, on a day when Annie wasn't supposed to be working! It's clear that Annie regularly goes above and beyond for her clients and we are very thankful that she works with such dedication. Savills are very lucky to have her representing their services.

Sarah · 23 December 2023

Agent replied · 20 June 2024

Dear Sarah Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region

5/5

Google

Depsite being our 3rd move, it was our first with Savills. This is the best experience we have had when house selling or buying. Ben has been nothing short of brilliant. He has communicated with us regularly and promptly, given us great advice and support. His experience in the industry is obvious and makes him very efficient in resolving any questions that arise. When things became a little tricky, he took the stress away from us as much as possible and found a perfect way through the situation. We are so glad we went with Savills and had Ben looking after us.

Zoe · 23 December 2023

Agent replied · 20 June 2024

Dear Zoe Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman Head of Eastern Region

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Read Savills Lettings's Google reviews

Questions about Savills Lettings

How many reviews does Savills Lettings have?

Savills Lettings's Cambridge office has 380 reviews across 1 platform: 380 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Savills Lettings's rating?

Savills Lettings is rated 4.8 out of 5 across all 380 reviews, and 4.8 out of 5 on Google from 380 reviews, checked 9 October 2026.

Where is Savills Lettings's Cambridge office?

Savills Lettings, Unex House, 132-134 Hills Road, Cambridge CB2 8PA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.