Trusted Agent profile · Cambridge

Savills Lettings reviews in Cambridge

4.8

★★★★★ Excellent

409 reviews across 1 platform

Unex House, 132-134 Hills Road, Cambridge, CB2 8PA

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Savills's office in Cambridge, at Unex House, is rated 4.8 out of 5 across 409 reviews on 1 platform, including 409 Google reviews rated 4.8.

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4.8 / 5

409

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

We hired Savills to sell our large period home in a Cambridgeshire village having failed to find a buyer with another agent a few years ago. Savills met our high expectations and delivered many viewers, two offers and a sale close to the asking price in a reasonable period. It was a pleasure to work with all of their highly committed staff. The team worked seamlessly together. Overall, we were delighted with the our experience and the service provided and we have no hesitation in recommending them.

Kevin · 21 June 2022

5/5

Google

Trustworthy, honest and approachable. I was nervous about stories of agents I had heard, but Stewart at Savills has been reassuring throughout and reliable in his communication.

David · 21 February 2024

Agent replied · 20 June 2024

Dear David Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman Head of Eastern Region

5/5

Google

Thanks to Stewart and his team, we have happily moved into the house of our dreams. We were always kept very well informed. Thank you to Stewart and Louise for showing us around a few times, and their patience in answering all our questions.

Sam · 22 June 2019

5/5

Google

Kristina was fantastic in helping us move into our first property together, incredibly friendly and efficient, and all other members of the team that we had contact with were excellent.

James · 21 June 2022

5/5

Google

Savills are market leading in terms of brand, service, management of the home buying process and in particular Lucy Banks was fantastic to work with from start to finish. I would absolutely recommend working with them.

Greg · 21 June 2021

5/5

Google

We are very grateful to Annie Darling for her professional, diligent and courteous support of the purchase of our new home. It has been a pleasure working with Annie and we highly recommend her service.

André · 21 June 2023

Agent replied · 20 June 2024

Dear André Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Eastern Region

5/5

Google

My personal experience during our house purchase was extremely satisfying. Our house interested many parties, Savills was very professional and fair against all where James with Annie’s help at a point stopped the painful bidding war to conclude with final offers on a set date. From that point onwards their continued hands on approach helped us to exchange in a very short time which was very much appreciated. I would be happy to work with them again.

Gokhan · 21 June 2022

5/5

Google

The whole team, but in particular Kristina Pascuzzi, was incredibly helpful in helping us find a house. It was a very smooth process from when we started to look for a house to moving in.

Clare · 21 June 2021

5/5

Google

We purchased our house through Savills Cambridge and the team were great at managing the purchase, our expectations and keeping everyone informed through to completion. Thank you!

Rebecca · 21 June 2022

5/5

Google

Great letting agents, easy to work with, always responsive. Would recommend them to anyone.

Emerson · 19 September 2025

5/5

Google

Working with James Barnett and the Savills office in Cambridge was a great pleasure. It made the purchase of our new house a very smooth process. James was always proactive and helpful.

Karen · 21 June 2021

5/5

Google

Savills as an organisation and Stewart Chipchase as our main contact at the Cambridge office have been everything an estate agent should be (but so often isn't). Stewart has given us outstanding service and attention. He is kind, attentive, empathetic, does not pressurise but is quietly encouraging and responsive to questions and concerns. We were very fortunate to have someone so thoughtful and supportive through what is always a very stressful process. We would definitely want to work with Stewart again and recommend him unreservedly.

David · 21 June 2021

5/5

Google

We needed to sell a somewhat complicated property during the difficult times of lock down and Covid; the house was unoccupied and distant. Lucy Banks and Annie Darling at Savills Cambridge lead us with patience, friendship, and dedication through our journey, which has been successful. They went above and beyond to help us and their experience meant that we could trust and rely on their judgment and guidance. They were always available for us, and the phone calls and emails were a pleasure to give and receive. We would recommend their service highly.

Caroline · 21 June 2021

5/5

Google

I have nothing but praise for the service I have received recently from Savills,, Cambridge, when selling my lovely house in Cambridge. Despite all the difficulties we have all faced with the pandemic, Savills managed to maintain excellent communication at all times, and they were very efficient in moving things along even when external issues were problematic. The Savills Cambridge manager Ed Meyer, runs an excellent branch. And I cannot speak too highly of Ed’s colleague Grace Wilson, who negotiated and managed the sale, and was a truly exceptional mediator, her communication skills and wisdom, along with her sense of humour are unparalleled.......I cannot recommend her highly enough!

Philip · 21 June 2021

5/5

Google

Savills provide excellent service and our letting negotiator George was very helpful and efficient too.

Sam · 21 June 2023

5/5

Google

We were pleased to have chosen Annie and Ben at Savills to sell our house. They helped us navigate the inevitable challenges and we are very happy in our new home.

Christopher · 21 June 2023

Agent replied · 20 June 2024

Dear Christopher Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region

4/5

Google

Moving is always stressful, but to endure months of uncertainty, Lucy Banks kept her cool and supported us through the tough times. Thanks for your professionalism and resolve.

Marko · 21 June 2021

5/5

Google

I have a very positive experience renting from Savills Cambridge and I definitely recommend them. Ms Kristina Pascuzzi, the agent who assisted me throughout the process, was extremely helpful: from finding a time that worked for me to view properties, to getting the rental application approved, to helping me plan for my move-in. She answered all my emails in a matter of minutes (!) and she went out of her way to assist me when I asked her if I could visit the property before my move-in date to take measurements so that I could start arranging for my furniture. I interacted with a couple of other people and I can say that they are all courteous and professional.

P · 21 June 2020

5/5

Google

We have used Savills Cambridge both as tenants and more recently for the management of our own property. Having gone through a number of other letting agencies in the area we found Savills to be one of the better ones. As tenants they handled issues with the property quickly and were respectful with regards to viewings at the end of our tenancy. When looking to rent our own property everything was handled well and they managed to let the property very quickly. Overall, we have been very happy with the service provided by Paul, Fiona and the rest of the team.

Greg · 21 June 2020

5/5

Google

I am very happy with the level of care and professionalism shown by Savills during the recent sale of my property. The team provided an excellent service and made the process as stress-free as I could have hoped for. They were readily available and easily contactable on the occasions I needed to speak with them. I would happily use their services again as well as recommend them to others.

Emily · 21 June 2022

5/5

Google

We are new to Cambridge and know nothing about the property here. Kimberley Tsang was very helpful and responsive to all our enquires. We had a very good experience with Savills.

Silvina · 21 June 2020

5/5

Google

We recently bought a house through Savills in Cambridge and found Stewart very, very helpful, reliable and reassuring. Strongly recommend.

Lucy · 23 November 2023

Agent replied · 20 June 2024

Dear Lucy Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Eastern Region

5/5

Google

We've just moved into a house marketed by Savills and we are very pleased with our purchase. The whole moving experience was extremely long and tedious caused by online "conveyencing factories" at the bottom of the chain. However, along with our own estate agent, Lucy Banks and Annie Darling at Savills worked extremely hard to facilitate the transaction.

Brian · 21 June 2023

1/5

Google

I booked a viewing with these guys and no one turned up.

Balraj · 21 April 2024

Agent replied · 20 June 2024

Dear Balraj We pride ourselves on our customer service so it’s very disappointing to hear that we didn’t come up to your expectations. We’d welcome the opportunity to get to the bottom of exactly what happened. If you’d like to, please call on or email me on Pjarman@savills.com and 07967 555 434 Paul Jarman, Head of Eastern Region

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