Trusted Agent profile · Cambridge
★★★★★
405 reviews across 1 platform
Unex House, 132-134 Hills Road, Cambridge, CB2 8PA
Savills Lettings's office in Cambridge, at Unex House, is rated 4.8 out of 5 across 405 reviews on 1 platform, including 405 Google reviews rated 4.8.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
GoogleI am very happy with the level of care and professionalism shown by Savills during the recent sale of my property. The team provided an excellent service and made the process as stress-free as I could have hoped for. They were readily available and easily contactable on the occasions I needed to speak with them. I would happily use their services again as well as recommend them to others.
5/5
GoogleWe are new to Cambridge and know nothing about the property here. Kimberley Tsang was very helpful and responsive to all our enquires. We had a very good experience with Savills.
5/5
GoogleWe recently bought a house through Savills in Cambridge and found Stewart very, very helpful, reliable and reassuring. Strongly recommend.
Dear Lucy Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Eastern Region
5/5
GoogleWe've just moved into a house marketed by Savills and we are very pleased with our purchase. The whole moving experience was extremely long and tedious caused by online "conveyencing factories" at the bottom of the chain. However, along with our own estate agent, Lucy Banks and Annie Darling at Savills worked extremely hard to facilitate the transaction.
1/5
GoogleI booked a viewing with these guys and no one turned up.
Dear Balraj We pride ourselves on our customer service so it’s very disappointing to hear that we didn’t come up to your expectations. We’d welcome the opportunity to get to the bottom of exactly what happened. If you’d like to, please call on or email me on Pjarman@savills.com and 07967 555 434 Paul Jarman, Head of Eastern Region
5/5
GoogleFirst rate pre and post sales proactive support. Thoroughly recommended.
Dear Margaret Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region
5/5
GoogleWe'd just like to give a huge shout-out to Grace. We recently worked with her on a complex and difficult house sale. She was fantastic to work with - always communicating promptly and clearly, advising on mortgage brokers and solicitors, and going above and beyond to ensure that the sale went through. While we hope never to have to buy a house again, if we do we would want Grace running the sale!
5/5
GoogleVery good, on detail and viewings. Complex sale patiently handled. And prepared to listen
Dear Alastair Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman Head of Eastern Region
5/5
GoogleSavills Cambridge Estate Agents have been a pleasure to work with. They are professional and timely and were able to accommodate my unique circumstance. I want to give a shout out to: Kristina Pascuzzi, Sahib Toor, Sophie Kendell-Wheal & Louise Welchman for being a pleasure to work with. I highly recommend Savills for your property needs.
5/5
GoogleWe bought a house in Cambridge via Savills. They were obliging, helpful, communicative and speedy. No complaints! Exceeded expectations.
Dear Andrew Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region
5/5
GoogleJames Barnett at Savills has managed the transaction of our sale from start to finish. From the very start of deciding to put the property on the market to completion James has guided us through every stage in a very professional manner. His communication with us has been timely and extremely informative and we are very pleased with the outcome of the sale and Savills handling of the sale. Very much recommended.
5/5
GoogleSavills have been fantastic. Whilst looking for a home for three years I was constantly kept in touch by Lucy Banks who had an excellent understanding of the Cambridge market and equally understood my requirements. As a buyer, this was the only proactive service I received from any agent in the Cambridge market and I was incredibly grateful for her insight, honesty and determination to find us the perfect property. Thank you.
5/5
GoogleWe could not have have had a better service from Ed and his team at Savills. Always friendly, polite and genuine. We were impressed with how well Savills liaised between the vendor and ourselves. This facilitated clear lines of communication and was extremely helpful in terms of securing the purchase. A very high quality agent who we would thoroughly recommend. Thank you Ed and Co, we love the house! Lindsey and Helen
5/5
GooglePaul was extreamly helpful, verry efficient and quick to reply to my emails. I would recomend Savills (especially Paul) for anyone looking to move without facing bureaucracy headache!
5/5
GoogleSelling a large village house. Operating in a tricky falling market shows one who the good agents really are - and Savills Cambridge are without doubt (based on our experience) at the top. James and Lucy know their markets backwards, intuitively understood our position, priced accurately from the start and provided intelligent advice, when other agents had absolutely not. Both J & L were prepared to politely correct us if they felt we were wrong (we were), but what impressed me most was that their client care was not lip-service;- it was 24/7 when required and clearly genuine. Great job....Thank you.
5/5
GoogleWe unfortunately had a long drawn out sale due to a number of unforeseen circumstances and we had also moved across the country so were unable to deal with things hands on ourselves. This all should have led to a very stressful process. However, with the attentive and experienced guidance of Lucy Banks, we felt in safe hands and were confident in the knowledge that she was always on top of things and driving our sale forward. What I found to be most reassuring was the regular contact and weekly updates which ensured we never felt left out the loop. This was particularly important given our distance from things. All in all, a very personal, considerate and professional service in a process that, for many people, is an extremely stressful time. I would definitely sell through Savills again and we even bought our new home in Bath through them!
5/5
GoogleSavills found a buyer and kept in close contact with us throughout the selling process. We were pleased with their service.
Dear Richard Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
5/5
GoogleStewart gave us a fantastic support throughout the process. Many thanks to him and Savills, now I have found a sweet new home to move in.
5/5
GoogleJames Barnett did a wonderful job on the sale of our home and we wouldn’t hesitate to recommend him and the Cambridge team at Savills. Our transaction was complex in nature but we found James to be a supportive and reassuring presence throughout. He knew the market inside-out, made an effort to understand our needs and his communication was always timely, thoughtful and on-point. Would not hesitate to recommend.
5/5
GoogleJames Barnett has successfully sold our property. He has handled this sale with common sense, humour and professionalism. We have been very grateful for his calm and pragmatic approach to solving problems, making progress when the odds are stacked against him. Many thanks, James , we will not hesitate to call you again in the future. Clint and Lesley.
5/5
GoogleSavills went above and beyond to help navigate the buying of our home in Cambridge, which had some outstanding legal matters needing careful negotiation with third parties beyond buyer and seller. Without the proactivity and determination of the Savills agent, the sale would never have gone through, so full marks and then some for an outstanding effort. Professional, resourceful, creative, diplomatic; not words you normally associate with estate agents, but definitely applicable here.
1/5
GoogleWorst property management ever: Five months to fix a broken back door, rude, needing weekly chasing - and have changed how it works, fitted an insecure lock and don't even understand why it needs to be secure!
5/5
GoogleOur house sold within 2 weeks at the guide price and the service provided by Savills was immaculate.
Dear Elliott Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
5/5
GoogleI was viewing a property with George Harrison from the Cambridge Lettings office and was satisfied with his level of service. He was knowledgeable about the property, and all my questions were answered. He was friendly and approachable, making the viewing a good experience. Thank you for the excellent service!
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