Trusted Agent profile · Cambridge

Redmayne Arnold & Harris Cambridge reviews

★★★★★ Great

498 reviews across 3 platforms

54-64 Newmarket Road, Cambridge, CB5 8DZ

Redmayne Arnold & Harris's office in Cambridge, at 54-64 Newmarket Road, is rated 4.4 out of 5 across 498 reviews on three platforms, including 477 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

477

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Redmayne Arnold & Harris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

Superb service provided by Jason Harvey from Redmayne Arnold & Harris. Jason was incredibly professional, efficient, and supportive throughout. It was a pleasure to deal with him, couldn't have asked for a better service.

Mohab · 14 January 2026

Agent replied · 14 April 2026

Thank you for your review.

1/5

Google

The worst estate agents weve dealt with whilst buying a house in Cambridge. They put us through a nightmare bidding war causing so much distress! Which on its own is a ridiculous practice and would not recommend partaking. They promised theyd keep us updated as to the progress and outcomes. All we got was a sorry email saying there was someone who bid way way more, and refused to tell us any further information what so ever. We accepted and moved on, fast forward few months we saw the house got sold at below our offer! Not a single phone call or message about what happened. Absolutely fuming. They refuse to give any information and operate so disingenuously. Every other estate agents weve dealt with had the decency to be honest and communicative as to developments of offers and seller positions. But you wont find that with RAH. It feels like a really fake relationship, or an exclusive club. absolutely dreadful people all around with zero care. AVOID whether you're buying or selling.

Elif · 14 January 2026

Agent replied · 14 April 2026

Good morning and thank you for leaving a review. To clarify the position with the property in question, as you are aware, it had multiple parties offering and our clients instructed us to go to 'Best a Final' offers. They then reviewed all of these and instructed us on which one to proceed with. As you were told at the time once we go to 'Best and Final' offers, we cant disclose what level these are at and our clients are fully within their rights to choose who they wish to proceed with. It is not always on price and more often than not, they will look at the buyers position. As an example a chain free cash buyer might be more attractive to them than one with a chain or a mortgage. We do not agree that you were mislead in any way and feel your review is an unfair representation of what happened. If you would like to discuss this further please contact the office.

5/5

Google

Dealing with Hannah Khan from Redmnaynes is an absolute pleasure. She always responds promptly to emails and that is much appreciated in a busy world. Thanks Hannah.

Anton · 14 February 2026

Agent replied · 14 April 2026

Thank you for leaving your review

5/5

Google

I cannot express enough gratitude for the outstanding service provided by Victoria Jones in assisting me with finding a rental property in Cambridge. From the moment I reached out to them, their professionalism and dedication were evident. The level of communication exhibited by Victoria was exemplary. She kept me informed at every stage, promptly responding to my queries and ensuring a seamless experience from start to finish. Their transparency and honesty instilled confidence in me, making me feel reassured throughout the entire journey. In conclusion, I wholeheartedly recommend Redmayne Arnold & Harris to anyone seeking a property in Cambridge. Their exceptional service, combined with their expertise and professionalism, make them the go-to choice for anyone navigating the real estate market.

Eranda · 25 April 2024

Agent replied · 23 August 2024

Our team always strive to offer tenants a positive customer experience and we are pleased we delivered on this occasion. Thank you for such a great review for both RAH and Victoria in particular. .

5/5

Google

James Travers has been a fantastic property manager. He is very polite, professional and extremely responsive. He was able to solve every issue I had along the way even after I moved out! He played a major role in assisting me with getting my belongings shipped and also getting my deposit back. Thanks James for everything!

Brittany · 14 April 2025

Agent replied · 14 April 2026

We are pleased James was able to offer such good service throughout your tenancy. Thank you for ;leaving your review.

5/5

Google

I have been very impressed by RAH. From valuation to completion they have given us great service. Drew Carolan turned up for the valuation knowing useful info about the estate and house builder, and worked tirelessly to find serious buyers. His advice was spot on and we found him to be straightforward, responsive and professional. He also recommended a great conveyancing lawyer who managed the sale very effectively. Communications with the whole team were great though out and they made the process much easier and less stressful than it could have been. Highly recommended.

Andrea · 14 December 2025

Agent replied · 14 April 2026

Thank you for the glowing review. We are glad to hear that Drew and the team ensured you had a great experience.

5/5

Google

RA&H have been great for us - they made the stressful process of finding somewhere and moving in as smooth as possible, Jessica is great at quick and clear communication, and the maintenance team are fantastic - really know their stuff and explain what they're up to when they come round to fix any issues.

Sean · 14 April 2025

Agent replied · 11 December 2024

Many thanks for the glowing review. We are pleased the team were able to assist you in finding your new home to rent and we hope you are enjoying living there.

5/5

Google

Really professional service always and James Travers was really helpful and accommodating as our property manager. Would definitely recommend RAH for renters in Cambridge.

Sally · 14 February 2026

Agent replied · 14 April 2026

Many thanks for leaving your review. We are pleased that James ensures a high level of service.

5/5

Google

We recently purchased a property with Redmayne Arnold & Harris. The whole team were great throughout the process, particularly Steve Wells who was our main point of contact. Steve was incredibly responsive and worked with us to complete the house purchase quickly and smoothly. I would definitely recommend Steve & RAH to others!

Louisa · 14 April 2025

Agent replied · 25 December 2024

Thank you for your review.

5/5

Google

My sister and I purchased our first house last year and we could not fault the services provided to us from Kelly Vaughan from RAH. Kelly was kind and always explained things to us so that we had a full understanding before making an decisions. She gave us her opinion and advise on many occasions which were not false or forced on us, but complimented both my sisters and I opinion and choices! Especially when it came to the Kitchen!! For first time buyers we could not have had a better experience and this was due to Kelly being understanding and great at ensuring we were updated through the whole process. A massive thank you to RAH and especially Kelly... we are loving the house so so much :) The Chapman Sisters!!

Megan · 26 January 2024

Agent replied · 23 August 2024

We are pleased to hear that you are both loving your new home and that Kelly made the purchasing experience a positive one. Thanks for the review.

5/5

Google

I recently had the pleasure of dealing with RAH and, in particular, with their agent Victoria. The level of service and support I received was outstanding, and I felt compelled to share my positive experience. Victoria went above and beyond to address all my queries promptly and efficiently. Her professionalism and commitment to ensuring a smooth process were truly commendable. It's evident that she takes great pride in providing excellent customer service. My overall experience with RAH was exceptional. I highly recommend their services to anyone seeking a reliable and customer-centric experience.

George · 26 January 2024

Agent replied · 23 August 2024

Thank you for taking the time to leave a detailed and fair review of the service you received.

5/5

Google

Jordan has been proactive in his approach when communicating with me. His response time has invariably been immediate. He has consistently conveyed information clearly. His responses to my questions have been well thought out and succinct. I feel that as an ambassador of RAH he has gone to extraordinary lengths to further build the reputation of the company. I do hope that his efforts have been noticed and appreciated.

Wayne · 24 July 2024

Agent replied · 23 August 2024

Good morning, thank you for your review. We are delighted to hear that Jordan has been able to ensure a fast and consistent level of service, and that he has taken care your property management. He is an asset to our team at RAH.

5/5

Google

Thank you Amy for looking after my property along with the tenants. I am very impressed at how efficiently and effectively you have dealt with issues raised by the Tenants and myself to a happy conclusion. Suffice it to say, l am assured my property is in good hands, which takes the burden of the day-to-day running of my Flats, along with my Tenants who are in a happy and safe, environment, which is paramount to me. Keep up the good work Amy

Rosetta · 18 December 2023

Agent replied · 23 August 2024

Good afternoon Rosetta, thank you for your recent review. We are delighted that you feel your property is in good hands and Amy will continue to to care of your tenants.

5/5

Google

We bought a new built home through RAH in April this year. Kelly was carrying out the sale on builder's behalf. She was extremely helpful throughout, and our concerns and queries were promptly answered. She also arranged many viewings throughout the completion process, and was always apreciative of our timelines and requirements. She was a very reliable bridge between us and the builders. Before dealing with RAH, we had been in market for sometime trying to buy our first home, and most of the time had poor experience dealing with agents. The dealing with RAH was professional and transparent throughout. We can surely recommend both Kelly and RAH based on our positive experience. Thank you!

Ashish · 18 December 2023

Agent replied · 23 August 2024

Thank you for your review Ashish

5/5

Google

My partner and I recently used RAH to find a property in Cambridge. We saw multiple properties and Kiana Caldecoat was great! She was very informative and helpful during viewings, as well as during the application and contract signing stages. We had specific questions which she was able to answer herself or quickly got information from the landlord. We saw many properties through multiple agencies during our search for a property and Kiana and her colleagues were highly professional and impressed us! We were impressed with RAH above other agencies. Would recommend.

Nicola · 11 December 2023

Agent replied · 22 October 2024

Thank you for leaving us a review.

5/5

Google

I recently purchased a property and was delighted with my experience with Steve and the team. Steve originally showed me the property and was very knowledgeable and helpful during the process. Steve, Jane and the team also checked in on me during the purchase process. I wasn’t always aware of the procedure or what was happening next and they gave me some really helpful information and insights. I found it really helpful to be in contact with them outside of my solicitor as they had slightly different (and helpful!) insights. They are true pros! I’d happily work with them again whenever buying, renting or selling in Cambridge.

Brianna · 11 December 2023

Agent replied · 23 August 2024

Many thanks for feedback,.

5/5

Google

Me and my partner have had an easy and pleasant time renting with Redmayne Arnold & Harris. I would like to personally thank Jessica Wright, who’s been a great point of contact for us, establishing clear communication with us and quick to respond to any tenancy-related questions we’ve ever had

Alexander · 14 April 2025

Agent replied · 11 December 2024

Many thanks for your review.

4/5

Google

Jordan Cumberland has been an extremely professional property manager since taking over the management of my property. He’s always helpful and knowledgeable and will always do his best to find solutions for issues arising. He will ask colleagues advice if unsure and ensure smooth running of the tenancy looking after both landlord and tenants. I highly recommend Jordan in his role as property manager

Emin · 1 October 2024

Agent replied · 22 October 2024

Many thanks for leaving your review

5/5

Google

I would like to thank Amy Elbrow. For all her help over the past year with a property we own in Cambridge. You have been prompted and professional on every task we have had to over come this year I feel comfortable knowing I’m in safe hands… Amy has gone above the call of duty and communicated very well on many difficult issues which thankfully have now been resolved. Look forward to working with you in the new year.

Tony · 18 December 2023

Agent replied · 23 August 2024

Many thanks for the review. We will pass on your thanks to Amy.

5/5

Google

As a tenant seeking to lease a property through RA&H, I have been thoroughly impressed with the service I have received. Hannah Khan really went above and beyond in managing the relationship between tenant and landlords. Her communication skills, professionalism and integrity are second to none. The team I encountered in both offices in Cambridge were a pleasure to deal with. I couldn’t be happier with the service I have had, all the way along. What a rare experience.

Amy · 18 December 2023

Agent replied · 23 August 2024

Many thanks for taking the time to leave a review and pleased to hear the service you have received has impressed you.

5/5

Google

RAH have managed our properties for well over ten years. They have been polite, understanding, finding quality tradespeople at a reasonable rate when needed, and always prompt to reply. Jessica has been in charge of our properties for some years now and is a credit to her role.

Andrew · 14 April 2025

Agent replied · 9 November 2024

Many thanks for leaving us a review and for you continued business.

5/5

Google

I recently sold through RAH and would recommend their services. The valuation by Steve Wells was realistic and I was very pleased with the marketing of the property and feedback received after viewings. Once I had accepted an offer, the after sales care was excellent both from Steve and Jane Bailey who both worked hard to hold the chain together when the inevitable challenges cropped up.

Mark · 24 July 2024

Agent replied · 23 August 2024

Thank you for your kind review of our service. We are please dot hear that Steve and Jane took care of the sale for you.

5/5

Google

Redmayne Arnold and Harris were very professional and supportive during my recent thoughts of selling my property. Stephanie Johnson was particularly helpful. Unfortunately I was not in a position to sell and they were equally supportive in the circumstances.

Alison · 14 May 2025

Agent replied · 14 April 2026

Thank you for your review and we hope we can assist you again once you are ready.

5/5

Google

We rented a property with RAH for quite some time, it was a great property and the landlord was quite easy-going - not always the case with landlords so we were lucky! Our property manager, James Travers, was fabulous and always responded prompty and helpfully, which no doubt added to this ease. We enjoyed our time in Cambridge very much, and renting from RAH in this way certainly contributed.

Mez · 14 November 2025

Agent replied · 14 April 2026

We are pleased that you had a good experience renting through us and enjoyed Cambridge too. Thank you for taking the time to leave a review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Redmayne Arnold & Harris Cambridge

How many reviews does Redmayne Arnold & Harris Cambridge have?

Redmayne Arnold & Harris's Cambridge office has 498 reviews across three platforms: 477 on Google, 3 on Facebook (across the whole business), 18 on Trustpilot (across the whole business).

What is Redmayne Arnold & Harris Cambridge's rating?

Redmayne Arnold & Harris Cambridge is rated 4.4 out of 5 across all 498 reviews, and 4.5 out of 5 on Google from 477 reviews.

Has Redmayne Arnold & Harris won any awards?

Yes. In The Trusted Agent 2026 awards: Redmayne Arnold & Harris, Cambridge won Trusted Agent.

Where is Redmayne Arnold & Harris's Cambridge office?

Redmayne Arnold & Harris Cambridge, 54-64 Newmarket Road, Cambridge, CB5 8DZ.

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