Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe appointed RAH to act as our Selling Agents on a property on behalf of our in laws. The property was in a good location but in need of some TLC. The Valuation RAH gave was realistic and the marketing of the property fast and professional. We received 2 offers from different buyers in the first two weeks… and we accepted the 2nd of these. The service we received from RAH was first class through out, Professional, Efficient and friendly. All the team at RAh appear to have a genuine interest and concern in supporting us through the Sale process, which due to the condition of the property and cultural differences with our buyers had some challenges. However, the valuable, sound and calm advice from the team at RAH helped tremendously and got us to where we wanted to be. We would highly recommend them
Steve · 1 July 2023
★★★★★ 5/5
GoogleExcellent support from Jessica Wright and Elena Leo from RAH much appreciated.
Lia · 14 April 2025
Agent replied · 9 November 2024
Many thanks for your review.
★★★★★ 5/5
GoogleCurrently renting with RA&H. Shout out to my property manager Jordan Cumberland who was punctual, helpful, and very easy to communicate with; Not much more needed in a property manager.
Matthew · 24 July 2024
Agent replied · 23 August 2024
Many thanks for your review
★★★★★ 5/5
GoogleJordan helped answer a question about a rental contract in both a friendly and professional manner in the absence of my usual contact at RAH. Really appreciated the help! Thanks
Nikki · 24 July 2024
Agent replied · 23 August 2024
Good morning, Thank you for leaving the review and we are pleased that Jordan was able to assist.
★★★★★ 5/5
GoogleIt’s a pleasure working with Debra M.! Responsive, personable and professional.
Lucky · 14 April 2025
Agent replied · 9 January 2025
Many thanks for your review.
★★★★★ 5/5
GoogleGreat service, as always from the team, Gillian Butler in particular.
Christopher · 14 April 2025
Agent replied · 14 April 2026
Many thanks for taking the time to leave a review.
★★★★★ 5/5
GoogleWe have just concluded a difficult and lengthy sale, the problems being caused by the leasehold and long delays in extracting information from various bodies. RAH were brilliant throughout; efficient and reassuring. Particular thanks to Louise and Jane!
Pat · 2 November 2022
★★★★★ 5/5
GoogleI've mainly interacted with Jordan. He has been very helpful and responsive, especially regarding some of the maintenance issues that came up with my accommodation.
Vladimir · 22 September 2024
Agent replied · 22 October 2024
Thank you for leaving Jordan a review and we hope you are happy in your home.
★★★★★ 5/5
GoogleWe were very pleased with the excellent service we received from the team at RAH from the first meeting with Steve Wells to receiving the keys from Drew Carolan a week ago. Steve's valuation was spot on (we are very pleased with the price we achieved), the marketing photographs were really superb and the vetting of the buyers very reassuring and helpful to our decision making. Drew found our new home for us and it's to him we owe many thanks for drawing it to our attention. Jane Bailey regularly kept us informed of progress. The whole process from putting our house on the market to offers being agreed on both houses only took about three weeks. We would strongly recommend RAH to anyone selling their home or looking to move in/to the area.
Tom · 3 May 2023
★★★★★ 5/5
Googlegreat property manager and always keeping me as landlord informed
Sebastian · 14 April 2025
Agent replied · 14 April 2026
Thank you for leaving a review.
★★★★★ 5/5
GoogleWe bought our home through RAH, Jason and the team were great, helping shepherd the purchase, keeping us up to date and always informed as the process progressed.
Rich · 15 August 2023
★★★★★ 5/5
FacebookOli was incredibly helpful throughout the sale of our house - he was professional, efficient and a pleasure to deal with, keeping us informed at every step of the way and worked really hard to keep the chain together. The marketing of the property was also fantastic, great photos and well promoted.
Highly recommended!
Samantha · 12 December 2018
★★★★★ 5/5
GoogleGood experience with RAH as estate agency. In particular, our property manager Jordan Cumberland has been helpful, kind and professional throughout our tenancy.
Fabrizio · 2 December 2023
★★★★★ 5/5
GoogleWe are very satisfied with the service provide by this agent. Specially thanks for Kelly, she is professional and her prompt reply to most of my emails. Highly recommend and we love our newly bought property in Cambridge.
Helen · 18 December 2023
Agent replied · 23 August 2024
Hello Helen, Greta to hear you are loving the new home and thank you for the kind words to Kelly.
★★★★★ 5/5
GoogleVery happy with the property management service from RAH. Our property manager, Amy, is always prompt, professional and friendly
S · 20 November 2024
Agent replied · 11 December 2024
Thank you for your review.
★★★★★ 1/5
GoogleProperty managers at the Cambridge office were slow to respond to us and incompetent throughout our tenancy. We had numerous issues with our house including a broken boiler during a cost of living crisis and freezing winter in which we sent constant emails and only received a reply when we threatened to take legal action. Throughout the whole year, there was a constant lack of communication from Redmayne Arnold & Harris. Finally, when it came to our deposit, they tried to charge us extra money to which we disputed and eventually reduced some of the charges.
Ben · 8 March 2023
★★★★★ 5/5
GoogleFrom the first meeting with Steve and throughout the whole process the Cambridge RAH team were very professional. They kept me informed throughout the process. I really felt they cared about the sale. I highly recommend RAH.
Riccardo · 25 December 2023
Agent replied · 23 August 2024
Good afternoon Riccardo, thank you for your great review on the service Steve and the team provides, thanks again!
★★★★★ 5/5
GoogleWhen moving into our new house. Jordan had already arranged the fix for the windows, that were a bit worn off, prior to us contacting them
Kian · 24 July 2024
Agent replied · 23 August 2024
Many thanks for taking the time to leave a review. We hope that you will enjoy your time on the new house.
★★★★★ 5/5
GoogleSmashing service. Rengin the agent looking after the property was fast, efficient, knowledgeable, courteous and cared about me and my experience from start to finish
Julian · 24 July 2024
Agent replied · 23 August 2024
Good morning, it was great to read your review and we are pleased to hear that Rengin has ensured she offered you a high standard of service throughout.
★★★★★ 5/5
GoogleExcellent service. its our first let and Kiana and the team were very helpful and protected our interests as landlord.
Paul · 18 December 2023
★★★★★ 5/5
GoogleSteve Wells at Redmayne Arnold Harris was fantastic. He was knowledgeable, professional, and always willing to help. Highly recommended!
MOOi · 26 October 2024
Agent replied · 9 November 2024
Thank you for your review.
★★★★★ 1/5
GoogleBy far the worst estate agents I have ever dealt with. For two years I was a tenant in a flat they managed.
During this time, they endangered my citizenship application by taking more than 6 months to produce a rental agreement, which meant I was unable to provide proof of address. The first two property managers were unresponsive and unhelpful despite repeated emails, calls and visits to their office.
The agency regularly raised my rent until it became unaffordable (30% rent increase in 18 months). I know for a fact this was the agency encouraging the landlord to raise the rent, because before RAH took over, the landlord had been very reasonable.
When I moved out, they tried to unfairly withhold my deposit, claiming I had left the flat dirty and damaged. I contested this through the Tenancy Deposit Scheme, who immediately ruled in my favour as RAH were unable to produce any proof of their claims.
They are unresponsive, incompetent, money-hungry and outright hostile at times. Early on, I sent a letter of complaint to the company directors. Their response essentially said that this was the level of service they provide to all their customers so I would just have to live with it.
Renting from RAH was an unbelievably frustrating and stressful experience, which I wouldn't wish on my worst enemy. I would advise all tenants to stay well away from this agency.
Oana · 7 January 2023
★★★★★ 5/5
GoogleAmy Elbrow and Gillian Butler handle the management of our property and they are extremely efficient and always helpful and responsive.
Geoffrey · 22 September 2024
Agent replied · 22 October 2024
Good morning, Thank you for leaving us a 5 Star review.
★★★★★ 4/5
GoogleI have communications with Property Manager, Jordan on a regular basis and have always found him to be efficient and helpful.
Alison · 22 September 2024
Agent replied · 22 October 2024
Many thanks for your review. It is great to hear that Jordan is taking care of you.
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