Trusted Agent profile · Cambridge · Cambridgeshire

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Hockeys Estate Agents Cambridge reviews

4.7

★★★★★ Excellent

572 reviews across 3 platforms

10 Mill Road, Cambridge, Cambridgeshire, CB1 2AD

Part of Hockeys Estate Agents, see every office.

Hockeys Estate Agents's office in Cambridge, Cambridgeshire, at 10 Mill Road, is rated 4.7 out of 5 across 572 reviews on three platforms, including 465 Google reviews rated 4.7.

Google logo

4.7 / 5

465

Reviews on Google

This office

Facebook logo

4.9 / 5

81

Reviews on Facebook

Business-wide

Trustpilot logo

26

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

Absolute first class service through out, from start to finish. From initial enquiries and viewing of properties, all the way through to completion. Great communication via email & phone, quick responses. This is the second time we have had the pleasure of dealing with Hockeys and I can 100% say that Ben first time round was excellent and Ellis second time round equally as excellent. The knowledge they have is second to none, they are an extremely friendly bunch, very accommodating to additional viewing, questions, calls & emails. I would highly recommend them. 5*

Csi · 24 June 2022

5/5

Google

Philip did an amazing job during the whole purchase process. The fact that I was losing the opportunity to get the stamp duty holiday discount made things a bit tense, and there were discussions with the seller through Philip, but Philip handled all these discussions and the rest of the process with patience and a positive attitude all the time. Philip also did a great job in making my life easy by being in touch with my Solicitor, the Seller and Solicitors further up on the chain. I'm very happy to have had Philip (and Hockeys) during this process. I thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Jose · 20 June 2022

5/5

Google

We had Liam over for a property valuation some time ago and even though we didn't decide to market our house back then and he didn't try to pressure us into selling like other companies. That's the reason why we decided to go with Hockeys when we actually had to put it on the market a year later. During the viewings period they were in contact with us quite often giving us feedback about the viewings. We also bought our next home through them. As a buyer, I also had a great experience with them, as opposed to other estate agents that operated under the philosphy of "buyers are not our customers". Also, worth mentioning that they were really helpful with trying to get our chain to exchange as soon as all the buyers were happy with it.PositiveResponsiveness, Quality, Professionalism

Carlos · 20 June 2022

5/5

Google

Fabulous customer service. Definitely 5 stars. Particularly impressed with the prompt communication from Poppy and Joao.

Vardhini · 20 October 2025

5/5

Google

Hockeys were extremely swift to help us get our house on the market in record time to enable us to proceed on a property we'd seen. Despite the usual trials of property chains, they worked tirelessly to keep all the parties aligned and happy so that the purchase went through. Always returning my calls swiftly and offering helpful advice and guidance. Thank you!

Alice · 9 December 2023

5/5

Google

The team at Hockeys are top class. I've been dealing with them for a few months now while searching for a property. I got to know everyone on the team during this process and I have nothing but good words and high praise for everyone there. If you are searching for a property I highly recommend Hockeys. Professional, approachable, friendly, efficient. Always on hand to help out and give you great advice. Thanks guys!

Edward · 10 January 2023

5/5

Google

Jon at Hockeys works hard to ensure buyers and sellers are both happy with the service Hockeys provides. Even when there were difficult issues with the chain, he persisted and kept the momentum for an eventual successful outcome. He was diligent and polite throughout. Speak to him or one of the team, even if you foresee complications, because they will do their absolute best to try to get the result everyone is looking for.

Rachel · 10 January 2023

5/5

Google

Thank you to the hockey’s team to get the sale over the line on a difficult process, thank you Poppy and Jon.

Gagan · 15 May 2023

5/5

Google

We chose Hockey's for their strong knowledge of the local area, we were not disappointed. Liam was absolutely fantastic from start to finish! We couldn't have been happier with his commitment and support.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 25 August 2021

5/5

Google

We had a great experience with Hockeys. As buyers we felt absolutely looked after and they did a great job. We dealt with Ben and he was very responsive and kept us updated throughout the process. I would definitely recommend them to anyone.

Jonny · 21 September 2019

5/5

Google

Hello ! We Highly recommend Alex Milne not only for showning the available houses but to everything you want from Hockeys Estate. Great communication skills, willing to help and always in touch. Thanx Alex , good job nice young boy! Vana + Stavros

Stavros · 29 July 2019

5/5

Google

Excellent service from Harriet, Ellis and the team, always keeping us up to date with everything, all through lockdown, maintaining a friendly and professional manner from start to finish. Highly recommended, easily the best estate agents in the cambridge area.

Tous · 11 August 2020

4/5

Google

Jeremy, and Damian were brilliant to work with.They were helpful and understanding and Damian in particular made the whole experience fun and relatively pain free. Whilst we don't want to move ever again, if we did we'd do it with these two.

Rebecca · 29 July 2019

5/5

Google

We recently bought a bungalow for my mother through Hockeys who made the experience very easy. Nothing was ever too much trouble for them and Harriet made sure that everything was covered from start to finish. I would definitely use them again.

Simon · 29 July 2019

1/5

Google

Worst agency I have ever collaborated with. Horrible customer service!

Ioana · 7 November 2024

Agent replied · 12 November 2024

Your review has been reported to Google, you are not or have ever been a customer of this company .

1/5

Google

We had an appoint at 5pm Friday in Cambridge. My husband departure at 3:20 from London, the traffic was very badly on Friday afternoon (normally we only needs 1:15h to arrive Cambridge). Before 6 miles we arrived, the agent cancelled our viewing because the vendor accepted other offer. The agent doesn’t respected our time. I called them and they said we can go to view again even though it has been sold! But my husband has heading back to London already, it was no sense to bid the property after it has been sold. In the end, the manager offered us 30 pounds for fuel and showed their apologies. I hope the agent can deal the case better in the future to respect all the potential buyers.

Yan · 10 January 2022

5/5

Google

We have just sold a property through Hockeys who were excellent in all aspects, keeping us fully informed at every stage in the process. Their local knowledge and understanding of the market is second to none. Ben, Harriet and the whole Hockeys team went above and beyond, exceeding our expectations. Thankyou Hockeys for doing an excellent Job.

Susan · 2 November 2019

Agent replied

Hello Susan, thank you very much for your kind review. We are so pleased to know that you were happy with the service. Thank you very much for your business.

5/5

Google

Hockey’s provided an exceptional service from start to finish and were responsive, professional, friendly and went above and beyond. Nothing was too much trouble and their communication was super. Thank you Harriet, Ben and all of the team.

Laragh · 2 June 2020

5/5

Google

Very helpful and professional service, would strongly recommend

Tom · 20 November 2025

5/5

Google

Jeremy and his team at Hockeys provided an outstanding service for our house sale. We achieved well above the asking price and throughout the process Jeremy provided regular updates. Friendly and professional advice made the experience simple and stress free.

Keith · 29 July 2019

1/5

Google

Useless, unable to organise viewings. Two prospective buyers turn up for 9am appointment with owner hanging out of window saying the appointments were all cancelled a few days before. The other people viewing had received a confirmation message in the morning and we received ours yesterday. The team in Cambridge are not replying and appear arrogant when it is suggested they need to improve. I would not sell using Hockeys

Chris · 10 January 2023

5/5

Google

Definitely the best experience I've had with any estate agents! I had some nightmares with various estate agents as a renter so I was nervous about dealing with them when purchasing a house. Thankfully this was a totally different experience. From the very first phone call everyone at Hockeys was absolutely delightful. The online system for booking appointments worked well. Phone calls and emails were answered promptly. The staff were polite and courteous. Very impressed!

JoJo · 24 June 2022

5/5

Google

I’d recommend using Hockeys. The thoughtful and professional staff were excellent

Sam · 20 October 2025

5/5

Google

arranged a viewing for me at really short notice, great team

Daniel · 20 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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