Hill Residential Limited Cambridge reviews

★★★★★ 5/5

Trustpilot

Excellent service

Today I had Terry Evans from Hill visit to address some minor defects to my property; namely some faulty door hinges, a loose fitting on the balcony and stiffness of my front door and lock. Terry was fantastic, he arrived on time and was patient while I returned home from the school drop in the morning. He was very friendly and we had a good chat in between him completing his work, turns out we're both local boys and his dad knew my dad, and his son was in the year below me at school.Terry went the extra mile to go and get some hinges which he needed to complete the work from the shops rather than having to make another visit and solved the stiffness issue with the front door and lock to make it fire safe. He was kind enough to tidy up after himself even though I said I'd handle it. What a great man, Hill are lucky to have him as an employee as he provides a friendly and thorough service and he has a great reputation in my eyes.

Slim · 14 November 2023

★★★★★ 5/5

Trustpilot

Georgia Philips in Customer Care is good

Georgia Philips in Customer Care is really responsive and helpful. She came to site and visited us a few times to see what our issues were, which is very important as we feel that she understood the issues and our needs and she tried her best to help us follow up on our issues. She usually would be able to get the right people on the job and fix our issues for us. It makes a huge difference comparing to others who may seldom go on site and who might not be able to differentiate one client from another and remember the issues.

CW · 14 November 2023

★★★★★ 5/5

Trustpilot

Sarah Key is responsive and awesome

Our new flat has quite a number of minor issues to be fixed which we have been discovering them day after day which means that we have been sending them to Sarah continuously instead of one go. Sarah has been very patient, properly recorded all these issues and assigned to the corresponding parties to handle. She is very caring and is always trying to keep track on the status. Sarah won't hesitate in chasing the vendors for an update for us. She has made our lives much easier in the process.

Cyril · 13 November 2023

★★★★★ 4/5

Trustpilot

Andy did a fantastic job.

Stephen · 18 September 2026

★★★★★ 5/5

Trustpilot

I recently had Alan Deadman come and…

I recently had Alan Deadman come and fix my locks on my property, and he was fantastic. Alan was super friendly and lovely to speak with. He showed up right on time and got the job done quickly and efficiently. He explained everything he was doing, which I really appreciated. The new locks work perfectly, and I feel much safer now. An all around really nice guy.

Chloe · 25 July 2024

★★★★★ 5/5

Trustpilot

Garden door and LED repair by Bradley Sullivan

The garden door was having some issues with the metal piece at the frame being loose and damaging it when being open or closed. Luckily Bradley Sullivan was here today to save the day. He figured out what was going on with the door and he found an ingenious way to put the different frame pieces back in place. After this, the door frame was completely flat and firm, with the screws perfectly aligned.Then he came back to fix the LED light under the kitchen cabinets which fell down the previous day without much of a warning. He used a strong adhesive and gave a layer of paint to cover the few bits the previous adhesive tape had pulled off the wall.

Javier · 26 October 2023

★★★★★ 5/5

Trustpilot

FAIK AND CLAIRE WINGS

Jegatheeswary · 16 September 2026

★★★★★ 5/5

Trustpilot

Window Repair

Andy and Phil were fantastic, they quickly diagnosed, repaired and made good the problem over the course of 3 visits. They were always friendly and polite. They kept us informed of progress and ensured we were happy with the work completed. A 5 ⭐️ service.

Megan · 19 December 2023

★★★★★ 5/5

Trustpilot

Great Service from Richard

I had noisy piping which needed sorting. Richard was extremely helpful and polite. He inspected the area and explained the steps he would take to resolve the issue. He sound proofed the area with loft insulation. Richard was extremely efficient and also offered to oil my door hinges while he was here. I am very happy with the service he provided.

Alina · 1 October 2024

★★★★★ 5/5

Trustpilot

Thank you Brad

Mr Bradley Sullivan who works for Hills is always on time, prepared and ready for action. Very respectful towards our house and the fact we sometimes work from home. Carrying and supporting with attention to detail. Best man for the job! Thank you

Dominika · 16 January 2024

★★★★★ 5/5

Trustpilot

Raalf was prompt on time and did a…

Raalf was prompt on time and did a thorough investigation of the issue, he found the culprit which we both thought solved our issue. Through no fault of his own, the issue is still present, but I can’t fault how hard he tried to find the issue and fix itz

Michael · 25 July 2023

★★★★★ 5/5

Trustpilot

Great and thanks to Simon Cowdrey

Simon made a great job for painting my garage door and the main door. He is very nice, polite and give additional advices on the brand and code of the paint color. He is a dog lover and so do us, we had a great talk and thanks for his service

Mr · 22 June 2023

★★★★★ 5/5

Trustpilot

Excellent Operatives Mike Perry, Mike Chapman and Mike Lewis

Mike Perry, Mike Chapman and Mike Lewis were the Hill operatives who attended my property to make good some bits and fix some snags. I have high standards and they more than met them; they made my house look supreme and handled everything with grace and good humour!! They are a credit to the company and it was a joy to have them visit and carry out the works. Thank you guys

Victoria · 9 February 2024

★★★★★ 5/5

Trustpilot

A big thank you Alan - Customer Service Representative

A big thank you Alan who visited us last week. It is pleasing to know that small snagging issues are treated with the same response, curtesy and professionalism a year down the line from moving in, and meet the Hill Residential Customer Service pledge of a two year warranty.

Della · 4 July 2023

★★★★★ 5/5

Trustpilot

Thank you to Nicole and Kelvin

Since the carpet of my son's room was damaged due to the water leakage from the bathroom next to it and it has to be replaced. That means we have to remove everything out of the room and thanks to Nicole who has arranged Kelvin to help us. Nicole is very responsive and Kelvin is gery helpful. They are both very polite and considerate, they understood our needs and tried to help as fast as they can.

KAI · 13 October 2023

★★★★★ 5/5

Trustpilot

Great service

So pleased with Hill, their customer service team and Alan Deadman! Work was completed quickly and Alan talked me through what he had done to fix the sealant and the cracks in my bathroom! Would have him back any dayThank you for all your hard work!

Arthur · 18 September 2023

★★★★★ 5/5

Trustpilot

High quality service from Tom

Tom was very patient and careful in explaining the new house we were about to move into, and it took him a whole morning. From the history of Cambridge to the development of Hill, the future development plans of the building where we are located. We are very much looking forward to the new life that is about to begin, and think the standard of Hill's company is really amazing!

Yang · 9 March 2024

★★★★★ 5/5

Trustpilot

KISH FROM MAINTENANCE AT CROXLEY GREEN

KISH FROM MAINTENANCE AT CROXLEY GREEN Kish has been excellent with our problems He is very knowledgeable and gets the job done quickly and with the required trade and at the said timeHe kept on sending different people from the required trades to get the job done Keep up the excellent work you are doing Once again thank you

ANIL · 19 September 2024

★★★★★ 5/5

Trustpilot

Thank goodness for Michael Butterworth's timely help.

The balcony sliding door suddenly got stuck and couldn't be closed or opened. I immediately contacted Michael Butterworth. After understanding the details, he quickly reached out to his colleagues, who gave up their break time to come and repair it. With their help, the door was quickly fixed. Thanks to Michael Butterworth, everything was resolved swiftly. I want to express my gratitude once again.

Emily · 25 June 2024

★★★★★ 5/5

Trustpilot

Doorframe repair

Richard from Hill attended my property to rectify damage caused by other contractors to the doorframe. The damage looked quite extreme including holes in the woodwork around the frame and damage to paintwork, he did a great job and efficiently fixed the problem, leaving this good as new. Richard was very helpful and a great help, I really appreciate his assistance.

Harry · 15 August 2024

★★★★★ 1/5

Trustpilot

Heartbreaking

I'm a neighbour of the borough where North Gate Park is being built. The lowest price is £390,000 for 1 bedroom apartment. That's unbelievable. There's no way a normal person with a normal salary can ever afford buying their own apartment. Not even mention a single person. These houses are not built for us, workers and neighbours of Haringey.It's heartbreaking

VICTORIA · 27 August 2024

★★★★★ 5/5

Trustpilot

A pro

A Michael Chapman came to my flat to fix some defects that I reported to the builder (Hill). Michael was very friendly and he fixed the defects in a really professional way. I am very happy with the manner that he carried out the work. Well done.

Richard · 27 July 2023

★★★★★ 4/5

Trustpilot

Amazing property near Lampton parkside…

Amazing property near Lampton parkside and the staff at the property makes sure that we get each and every detail about the site and flats which are necessary to know for any buyer. Newvania attended us and showed us properties, she is very professional in her work.

Shakti · 3 June 2026

★★★★★ 5/5

Trustpilot

Amazing work …

Cannot recommend Barry and Claire enough !! Barry as always was quite good with his work. This time, painting the ceiling around the leak spots. He also went ahead and fixed and sanded the curvy spot created between 2 boards on ceiling which was not reported. Thanks Claire for following up and fixing the leak issue end to end

Pramodh · 3 September 2024