Trusted Agent profile · Cambridge
★★★★★
1,208 reviews across 1 platform
Newmarket Road, Cambridge, CB5 8AA
Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,208 reviews on 1 platform.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotI recently had Phil repair my door…
I recently had Phil repair my door handle, and I couldn't be happier with the service. Not only was he extremely friendly and nice, but he also approached the job with utmost professionalism. He arrived on time and completed the repair efficiently. I highly recommend Phil for any handyman needs!
5/5
TrustpilotBradley Sullivaw is such a good builder…
Bradley Sullivaw is such a good builder and he did a great job. Punctual and the work is good.
Hello Allison,Bradley will be pleased to see your review, and we are happy to hear his service was excellent.Many thanks,Hill Customer Service
5/5
TrustpilotAn Angel from Hill
My family would like to express our sincere thanks to "Faik" who has been doing very outstanding jobs today. He has been very caring to my family as usual.We reported a water leakage in one of our bathroom last month. It was repaired about 2 weeks ago, he came today, with a device, to do a very careful inspection for us. He then confirmed with his big smile, no more leaking, it was fixed! He does understand our worries and share our happiness. Well done Faik! He also helped to repaint our door today as it was damaged and some paints fell off. Actually this is his second visit for the door issue as he could not find the exact right paint for the door last time. He refused to do a so-so jobs as he take his job very seriously.He also suggested to repaint the ceiling, caused by the water leak, anytime but he suggested us to wait as he can resolve other issues , if any, altogether. This will help him/ his company to be more efficient and productive. We are impressed by his caring to customer and to his company.We wish him and Hill all the best in 2023.With Best RegardsTK Leung
Hello Mr T Leung,We are delighted to hear that you are happy with the service you received, and we will be sure to pass your message on to Faik.We wish you and your family all the best in your in your new home.Many thanks,Hill Customer Service
5/5
TrustpilotGreat service
A big thank you to Terry Evans.He was polite and friendly. Managed to fix everything in a short time. Would recommend them!
Hello Asviniya,Thank you for your positive review commending Terry for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotExcellent service
Alan Deadman came over to investigate an issue in my bathroom and I was really pleased with his service. I felt like a valued customer and Alan was willing to explore a number of different avenues to get to the root cause. Thank you Alan
5/5
TrustpilotSimon Cowrey
Simon was very understanding when I was late from the school run for our appointment. He filled and painted the wall hole and skirting boards caused by a plumbing leak from the upstairs bathroom. Excellent knowledge and execution as always. Thanks Simon
5/5
TrustpilotMike Lewis is always polite and…
Mike Lewis is always polite and professional when he has done any work at our property. He is very trustworthy and a conscientious worker and will always explain what work is being carried out. If any work is to be done I would recommend Mike without any hesitation.
5/5
TrustpilotHill service. Good or Bad??
Today I experienced a 5 star world class service from Hill. "Falk" has been doing a wonderful job for us. His positive attitude, technical knowhow and kindness impressed me the most. Special thanks also to Hill Customer Service Manager Mr Darrell Roome, he has been helping us to resolve a lot of issues. He always try his very best to find different solutions to help us. We is a very care and efficient person. We are 200% satisfied with the Hill service. Thanks. TK Leung
Hello Mr T,Thank you for leaving such a detailed review. We are glad to see everything got dealt with promptly and we will pass on this message to Faik. Many thanks, Hill Customer Service
5/5
TrustpilotSimon Cowdrey from Hill Ops
I worked with Simon Cowdrey from Hill’s Ops on a repair work of my doors. I do have experience worked with him a few times before. He always helpful, friendly, reliable and never make me disappointed , recommended and a thumb up.
5/5
TrustpilotDaniel was very professional
Daniel was very professional. Arrived promptly, got the job done and left the room clean after work was complete.
Hello Matt, Thank you for your review. We are happy to see you were pleased with Daniels work. Many thanks, Hill Customer Service
5/5
TrustpilotGreat Workman
Mike Lewis was a very plesent,obliging Gentleman who went out of his way to get my job done.
Hello Samantha, Mike will be pleased to see your review, and we are happy to hear he was helpful.Many thanks, Hill Customer Service
5/5
TrustpilotGreat service from Hill
Very prompt and efficient service by Hill. Employee was friendly and helpful with his instructions. Thank you Michael Chapman
Hello chris, Thank you for taking the time to leave a review, we appreciate your feedback. Many thanks, Hill Customer Service
5/5
TrustpilotMillside Grange
As I am near to moving into my new home at Milside Grange this week, I wanted to thank both Linda Goodman and Angela McDonagh for making my journey seamless, stress-free, and even enjoyable from start to finish
5/5
TrustpilotPeter Miller went above and beyond
Peter Miller went above and beyond to repair, screw pops in my ceilling and a crack above my skirting board. He completed the job quickly and efficiently keeping everything clean and tidy. I would highly recommend his services and Hill Group.
5/5
TrustpilotIt is my lucky day to have Paul Iambert coming
It is my lucky day !I have this super handyman Paul Iambert come and finished 3 jobs in this morning. It includes ...1. fixing the floor which keep making some creepy sound when stepping on it.2. fixing my wardrobe door which suddenly fail to soft close.3. resealing my window and repairing a tiny crack on the wall.He is polite and gets the jobs done efficiently. It is perfect and I am happy now.Paul, cheers, thank you so much!
Hello, Thank you for taking the time to leave such a positive review. We are happy to hear that Paul was able to rectify your issues efficiently. We will be sure to pass on your kind words. Many thanks, Hill Customer Service
5/5
TrustpilotRichard came round to fix few things in…
Richard came round to fix few things in our flat today, however not only did he fix them but he also went the extra mile to help me with some information that was useful to me. Richard was amazing thank you Richard.
5/5
TrustpilotKillingdown Farm Way
We had no problems moving in, the site manager Kishore and his team were very prompt in helping us settle into the new house. Any teething issue raised with the customer service team was solved quickly by the sight manager.
5/5
TrustpilotExceptional service
I had a fantastic experience with Michael Chapman and Ben Aken. They expertly fixed my ceiling leaks, skilfully repainted the ceiling, and even went the extra mile to address the front door's closing issue. Their professionalism, attention to detail, and friendly demeanor made the entire process smooth and enjoyable. I am extremely satisfied with their work and would highly recommend their services to anyone in need of skilled and reliable handymen.
Hello Winson, Thank you for taking the time to leave a detailed review and we are pleased to see all the problems have been dealt with appropriately by Michael and Ben. We will pass on your kind words.Many thanks, Hill Customer Service
5/5
TrustpilotMr Mike Lewis has been very…
Mr Mike Lewis has been very professional and patient in helping us address various issues with our bedroom door and wall.
Hello Miss Lam,We are happy to hear you were pleased with Sarah's recent assistance. We will be sure to pass on your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotVery positive experience
Michael Perry from Hills was very friendly and patient. He took the time to explain how to fix the issue I had. Despite waiting for a good 45min for me to return home for my appointment, he was still very cheerful.
5/5
TrustpilotPaul Lambert - Hill
Paul is a credit to Hill. He did a truly professional job when he came to our house to do some jobs. We’re really pleased and grateful to him.
Hello Jaqueline, Thank you for your positive review. It is always great to hear about Paul's professional work. We will be sure to pass on your kind words. Many thanks, Hill Customer Service
5/5
TrustpilotGreat job
Barry did a great job getting our en suite shower back up and running. Took a while to get the appointment, but all good now.
5/5
TrustpilotTop-notch customer service
My experience with Hill is very good. I called Hill in relation to the problem of the underground heating. Claire Wiggins, the customer service officer, is very patient listening to the issue I mentioned and promptly retrieved relevant emails so that we understand what the situation was, and immediately arranged her colleagues to come over to deal with the issue within 20 min. It is really top-notch.
Hello Dickson,Thank you for your positive review. It's great that Claire was able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service
5/5
TrustpilotWould like to thank Peter Miller for…
Would like to thank Peter Miller for fixing the door latch to my bedroom; turns out it was installed incorrectly and the alignment was off. He speedily identified the issue, then correctly set the strike plate and filled the remaining hole in the wood.
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