Trusted Agent profile

Abbotts Cambridge reviews

3.5

★★★★★ Good

282 reviews across 2 platforms

60 Regent Street, Cambridge, CB2 1DP

Abbotts's Cambridge office at 60 Regent Street is rated 3.5 out of 5 across 282 reviews on two platforms, including 149 Google reviews rated 4.5.

Google logo

4.5 / 5

149

Reviews on Google

This office

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

We have had a good experience with Abbots especially through our dealings with Garry. Our property rented out in under 24 hours of being advertised. Garry responds to emails swiftly and ensures we are happy landlords.

Laura · 14 June 2018

Agent replied · 12 June 2024

Hi Laura, Thank you for leaving this wonderful 5* review. We a thrilled to see that Garry and the team at Abbotts have provided you with the excellent service that we always aim to provide to all of our customers. Many thanks for taking the time to leave this feedback. Kindest regards, Regan.

2/5

Trustpilot

Delays in getting repairs done in the…

Delays in getting repairs done in the property . For example 6 weeks without a washing machine . Calls never returned . Very poor customer service especially when ending my tenancy . Friendly until you sign and move in , then they aren't interested in you anymore . Will never use them again

Sam · 12 June 2022

5/5

Google

Great viewing of a local property with David Monk, it's refreshing to have an agent showing you round a property who can answer all your questions :) would recommend to anyone selling a property.

Denise · 14 June 2019

Agent replied · 12 June 2024

Thanks so much for leaving us this great feedback - Glad we were able to help!

5/5

Google

Abbbotts provides excellent service alround, and in particular it's very responsive on the report for work. The system is easy and action follows fast.PositiveResponsiveness, Professionalism

Roberto · 13 June 2021

Agent replied · 12 June 2024

Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Great agency. Very responsive. Helpful. Friendly stuff. Very happy thank you guys . good job . Highly recommend.

K · 13 June 2022

Agent replied · 12 June 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

very good service and helpful.

Chen · 13 June 2023

Agent replied · 12 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

we asked for a valuation and were well pleased.

we asked for a valuation, and Samantha came out to see us. she gave us some very good advice and valuation better than we had expected, along withher help we were able to compleat our tasks that we are working on

David · 14 November 2022

1/5

Trustpilot

Utter disaster from start to finish

Utter disaster from start to finish.

Frustrated · 23 November 2024

5/5

Google

It was such a great viewing experience companies by Ruby.

Sheila · 13 June 2022

Agent replied · 12 June 2024

Many thanks for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional, lovely staff, listen to the clients needs and work very hard for both seller and buyer, highly recommended,

David · 13 June 2020

Agent replied · 12 June 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Trustpilot

I was selling a relative's property in…

I was selling a relative's property in hunstanton and had 3 similar valuations but went with ABBOTTS as it was such a good deal.start to finish was only 2 months and the service from the hunstanton team was outstanding. They worked very hard and I am very grateful to them.Well done ABBOTTS. Cheryl Gregg.

Cheryl · 10 August 2019

5/5

Trustpilot

I have a good experience

I have a good experience, even if I am not in the UK, Christopher Fulcher, he provides professional assistance and completes all leasing processes without any problem. I am very happy to have him to complete a house in the UK for the first time.

長期糧尾 · 15 May 2021

2/5

Trustpilot

Negative experience

My property was completely run down at the end of the tenancy. Abbotts is siding with the Tennant. I will not use them again.

Hans · 31 August 2023

1/5

Trustpilot

Unprofessional service

In the 3/4 days of calling, they only managed to answer their phone once (called on 3 different numbers) and didn’t respond to any emails. Kind of glad the flat I wanted to rent is let agreed now cause they won’t waste any more of my time.

Sylwia · 7 July 2020

5/5

Trustpilot

Abbotts is a very professional company

Abbotts is a very professional company. Their knowledge of the law is exceptional. My main dealings were with Pat Case and Jack Bidwell who were very supportive and helpful. I would have no hesitation in recommending Abbots to anyone to sell their home.

Annette · 13 May 2021

1/5

Trustpilot

Constant issues

When you have a serious issue and have no water for 2 days after being out of the property for 6 weeks now. Nobody can wash especially an 18month old child and adults after being at work all day

Jordan · 11 December 2021

5/5

Google

Jessica from Abbotts, Cambridge provided an excellent service. The flat was rented within two weeks.

Andrew · 14 June 2019

Agent replied · 12 June 2024

Thank you for your kind words and 5* review! Best wishes, Scott

5/5

Trustpilot

Excellent company to use

Excellent company to use , very proficient and extremely helpful, couldn’t do enough to help me After such a good service I’m now selling my mothers house through them too .Great communication between them and the solicitors Highly recommend. By me Jonathan warnes

Jon · 12 October 2020

5/5

Trustpilot

Really appreciated all the help Zita…

Really appreciated all the help Zita provided my husband and I on renting our apartment. She was always prompt on responding to any questions we had. Love her personality and how kind she is!

Jeff · 21 November 2021

1/5

Trustpilot

Never try to book a viewing with Abbott…

Never try to book a viewing with Abbott Mildenhall, horrible service. Wait for weeks and every time coming back with the excuse, we are fully booked.

Adrian · 3 November 2022

5/5

Trustpilot

Found them very helpful with find me a…

Found them very helpful with find me a property to rent I would like to thank kerry and niki

Paul · 11 April 2023

1/5

Trustpilot

Terrible Recruitment process

Terrible Recruitment process! Terrible HR management! Terrible Payroll service! I am being over generous giving one star just because I am not allowed to give zero! They don't deserve your time, money, dedication or whatever! SKIP!

Karina · 28 April 2020

1/5

Trustpilot

do not give them your email address

do not give them your email address. they'll never stop sending you spam.

Chris · 11 July 2023

1/5

Trustpilot

unhelpful and greedy spring to mind

unhelpful and greedy spring to mind, sent their repairman round who must have watched too much 80's porno with plumbers and lonely housewife , as he tried it on with my wife!

The · 1 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts's Google reviews

Questions about Abbotts Cambridge

How many reviews does Abbotts Cambridge have?

Abbotts's Cambridge office has 282 reviews across two platforms: 149 on Google, 133 on Trustpilot (across the whole business).

What is Abbotts Cambridge's rating?

Abbotts Cambridge is rated 3.5 out of 5 across all 282 reviews, and 4.5 out of 5 on Google from 149 reviews.

Where is Abbotts's Cambridge office?

Abbotts Cambridge, 60 Regent Street, Cambridge, CB2 1DP.

The Trusted Agent

Is this your office? Claim your page.