Every review we hold for the Cambourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole Malcolms team have been hugely supportive and communicative throughout the whole process of purchasing the property.
Under current challenging circumstances you have been flexible and kept me up to date at every step. This made what could be a very stressful process feel easy.
I am impressed by the continued support and professionalism shown at all times. Upon request you also went above and beyond by arranging professional cleaners, handyman and other contractors.
I would highly recommend Malcolms for any sales, purchase or lettings requirements.PositiveResponsiveness, Quality, Professionalism, Value
N · 20 June 2021
Agent replied · 24 August 2024
Good Afternoon,
Thank you for your kind words, it means so much to us here in the office. We are always happy to help wherever possible. We hope you are enjoying your new home.
The Malcolms team
★★★★★ 5/5
GoogleShannon from Malcolms estate met us to view a property in Cambourne - from viewing, answering questions related to the house, to pointing out small suggestions with the property as well as after sales calls and emails were all very prompt, friendly and professional with a sense of care. Keep up the good work Shannon and team!
Hannes · 20 June 2022
★★★★★ 5/5
GoogleJust finished letting a house from them in Huntingdon after 3 years - throughout my tenancy, Michael Shipp has always quick to reply and has always helped resolve any issues that I might have been having! Would let from them again.
Michael · 15 October 2025
★★★★★ 5/5
GoogleWe bought our house through Malcolms Estate Agents, Cambourne, and I would certainly recommend them. Shannon showed us the property and from then on was always available (friendly, polite and helpful!) and ready to help or explain stuff, right until the day when she handed us the keys to our new house. Great service, I'm very grateful!
Diana · 5 April 2025
★★★★★ 5/5
GoogleI recently sold a property in Cambourne, Malcolms were incredibly helpful and knowledgeable. The process of evaluating and advertising the property was very efficient. Through the offer and sale process they were also great. Shannon specifically was excellent - responding to my queries and emails very quickly as well as providing updates regularly. She also helped to navigate engagement with solicitors and the buyer to ensure things moved smoothly throughout. Would definitely recommend and use again.
Claire · 12 June 2024
★★★★★ 5/5
GoogleI rented for 2 years with Malcoms properties. Michael Shipp helped us throughout our tenancy. The start of the leasing process was smooth, easy, and thoughtful. Michael has always been responsive and responsible these years, answering when …
Paula · 16 October 2025
★★★★★ 5/5
GoogleI’ve been with Malcolms agent in Cambourne for over a year now, and this is the second flat I’ve taken through them. The service has always been excellent and I’ve found the whole process smooth and professional. …
Thrasiya · 16 October 2025
★★★★★ 5/5
GoogleDealt with Jamie when selling my house. He was really professional, very responsive and delivered on all promises. The team at Malcolms have made selling my house a simple and enjoyable experience and I would recommend them to others.
Jordan-Lee · 20 June 2023
★★★★★ 5/5
GoogleHighly recommended Malcolms Estate agents! Very professional from start to finish. Sold house in just over 3 weeks with their help. Shannon has been very helpful during every step of the process!
Kamil · 22 November 2023
★★★★★ 5/5
GoogleThis is not the first time that I have used the services of Malcolm’s to sell properties in Cambourne. Both times they have been professional, proactive and above all efficient. During this latest move Shannon has personally gone above and …
Rachael · 16 July 2025
★★★★★ 5/5
GoogleGreat experience with Malcolms from start to finish. The team was professional, responsive, flexible and made the whole process smooth and stress-free. Shannon in particular was always friendly, helpful, and efficient. Would definitely recommend to anyone looking for a reliable and supportive estate agent.
Zoe · 11 June 2025
★★★★★ 5/5
GoogleWe had a lovely experience purchasing our first home with Malcolm’s, big thank you to Shannon who kept us updated and made the whole process easier.
Elena · 20 February 2024
★★★★★ 5/5
GoogleGreat experience buying our first house. Malcom’s was helpful and gave us support in all aspects. Special thanks to Shannon for her hard work and attention throughout the process. Highly recommended.
Marcelo · 23 October 2023
★★★★★ 1/5
GoogleDeposit was given back to tenants before we even got to see the state of the property and was told "that's how it works". There were screws and nails left in the walls. The place was not cleaned and property of tenants left in the house. Carpets were stained and generally left dirty. Staff were rude condasending and sarcastic.
Jenna · 21 June 2019
★★★★★ 5/5
GoogleJamie, Anthony and team have provided expert professional services at reasonable price, have been patient and understanding throughout.
I'd highly recommend!
Thank you team Malcolms.
Chris · 20 February 2024
★★★★★ 5/5
GoogleConsistently worked hard despite a difficult sale process. Thanks to Daniel for his efforts. Having tried to sell the same property through an online agency with no success, Malcolms got me 3 offers to choose from within days of going to market.PositiveProfessionalism
Tim · 25 August 2022
★★★★★ 5/5
GoogleGreat experience! 😌
Buying a house from them. Shannon is very kind and helpful to get us our house on time. She is very responsible and gives us great advices. Recommend! 👍 …
B · 20 June 2023
★★★★★ 5/5
GoogleA fantastic team! Particularly Shannon, being very supportive throughout the buying process of my purchase. Exceptionally helpful in communicating with all parties during the tedious legal process. Good work and highly recommended!
MA · 20 June 2023
★★★★★ 5/5
GoogleI cannot fault the estate agents they were Incredibly helpful. Jamie and Shannon were amazing! Jamie went the extra mile and helped me get my passport sorted! Highly recommend this estate agents!!!
Sophie · 20 June 2023
★★★★★ 5/5
GoogleWe recently sold our flat through Malcolms. We were originally buying a house through Malcolms which fell through, but we were so impressed with them that we chose to sell with them when we next decided to try again.
The whole team are very friendly and professional. Dan especially kept involved with the selling process and was great at chasing for information. We highly recommend Malcolms and will likely use them again when if we choose to sell again in the future.
Graeme · 20 June 2023
★★★★★ 5/5
GoogleAfter using Malcolm’s to sell my house I am extremely impressed with the service that they have provided. They dealt with all viewings, giving plenty of notice and ensuring that prospective buyer’s questions were passed on and the answers relayed back quickly and efficiently. Once the offer had been accepted the high level of service continued ensuring that we were kept informed throughout the process and helping to chase and keep the pressure on solicitors as necessary. Shannon deserves a particular mention as her friendly professionalism has remained in the face of a challenging legal process. She has provided a fantastic level of service and communication throughout and her tenacity in getting everything through to the point of exchange of contracts has been greatly appreciated.
Guy · 20 June 2023
★★★★★ 5/5
GoogleI recently sold my house through Malcolm’s and I can’t thank Shannon enough, she went above and beyond to help with the sale and kept in constant contact with me throughout. I would recommend Malcolm’s to anyone looking to sell in Cambourne.
Lloyd · 20 June 2022
★★★★★ 5/5
GoogleAnthony and the team have guided me through 2 moves now, the last one a horror story from start to finish. The team were amazing, I cannot recommend highly enough.
Vanessa · 25 July 2023
★★★★★ 5/5
GoogleDealt with Michael throughout our rental agreement/ post moving in. I can't say enough about his professionalism and great communication. He was always available to talk, and would deal with any issues/ paperwork required immediately to ensure the process was stress free our end. Thanks a lot Mike.PositiveResponsiveness, Quality, Professionalism, Value
Dan · 25 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
