Every review we hold for the Cambourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn’t recommend Connell’s enough, they’ve been fantastic. I had my property on the market for 6 months with another agent with little or no interest, then within 8 days of it being on the market with Connells I had 3 viewings and it got sold.
Alex and Lauren have been great throughout the whole process keeping everyone informed on the progress of the sale.
I wish I had gone to them when I first put my property on the market!
Gemma · 15 June 2019
Agent replied · 13 June 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Connells team provided a five-star service!
★★★★★ 1/5
GoogleIf you are thinking of selling your house, I recommend you think twice, because they will have zero respect for you. The only thing they care about is the person buying the house. During the sales, they caused a lot of stress for me and my …
A · 16 November 2025
Agent replied · 27 December 2025
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery good experience. The team at Connells cambourne we’re always there to offer there knowledge and expertise when I needed it. No question was ever a problem and they were always happy to speak to me. Lauren from the beginning was there to help out at any cost. Through the long winded process of buying a house, Lauren was always there to support when needed and chase solicitors to ensure the purchase was meeting the deadline.
Tim · 14 June 2020
Agent replied · 13 June 2024
Hello Tim, thank you so much for taking the time to provide our Connells Cambourne office with a 5-star review. We are happy to hear about the support that Lauren provided to you with your house purchase.
★★★★★ 5/5
GoogleExcellent service from Lauren,Asst Manager in Cambourne.
She was open and honest with us.Lauren’s communication skills are second to none and we cannot rate her more highly.
The consummate professional with a superb sense of humour and an absolute credit to Connells.
Highly recommend.
Our sincere thanks
Jackie and John Wood
Jackie · 18 August 2023
Agent replied · 13 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust bought a house through them, the overall experience was excellent. From viewing to making an offer all the way untill we moved. Also the house is in a very good shape which is something to thank the vendors for as well.
Khalid · 27 November 2025
Agent replied · 27 December 2025
Thank you for trusting us to help you find your dream home! We're thrilled to hear your overall experience was excellent and that the house is in great shape. We hope you'll make many happy memories there. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleConnells in Cambourne have been great throughout the purchase of our house. Everyone we worked with (namely Charlie, Jack, Rob and Lesley) was helpful and friendly, and we really appreciated that there was always someone there to answer the …
Alexandra · 16 November 2025
Agent replied · 27 December 2025
Thank you for your kind words about our team at Connells in Cambourne! We are thrilled to know that you had such a positive experience purchasing your house with us and that our team was always there to provide helpful and friendly support. … More
★★★★★ 5/5
GoogleVery happy with the service Connells have provided to us whilst buying our first home. No question was ever too stupid to ask and was answered with a smile. Thank you so much to the whole team for your help and support!
Lucy · 28 October 2025
Agent replied · 27 December 2025
Hello,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you … More
★★★★★ 5/5
GoogleI dealt with Lauren recently regarding the proposed sale of a property and with Andy regarding mortgage matters.
From the moment I first phoned Connells I was impressed. The team were courteous, friendly and genuinely helpful.
Everything was explained very clearly and at no point did I feel that there was any pressure to do anything or that I was simply a sales target.
I got the impression that they genuinely wanted me to do what was best for me and that they would do everything they could to help me.
Would I turn to them again in future? Yes and, based on my recent experience, they would be the first company I would contact.
Christopher · 14 June 2023
★★★★★ 5/5
GoogleConnells sold our home very professionally, with good communication throughout. They also helped us find a perfect home for our family and we couldn't be more happy with them. Thank you to the whole team.
Stephen · 20 December 2025
Agent replied · 27 December 2025
Thank you for your kind words and for choosing our team to help with both selling and finding your new home. We are grateful for the opportunity and are thrilled that you are happy with our services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic service from listing to completion. We used a competitor at first before sacking them and appointing Connells and the difference was night and day. Couldn’t recommend higher
Wayne · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words and for trusting us with your listing. We are thrilled that we were able to provide you with a fantastic experience and deliver results. It was our pleasure and we hope to continue exceeding your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorked with Rob and his team in Cambourne throughout the sale process. It was a smooth sail and excellent customer service. Extremely professional ,patient and proactive. Would highly recommend Rob and his team.
Ashita · 21 July 2025
★★★★★ 5/5
GoogleJack has been really helpful while showing the properties we were considering to buy. He was very switched on and knowledgeable about the properties he was showing us. Always asking for feedback on the properties as well. Great viewing experience overall.
Yigitcan · 17 September 2023
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly agents with great understanding of their clients' needs. We've met with Jack on multiple viewings, always on time, always understanding and taking feedback onboard. Each viewing felt more like a friendly meeting than a formal arrangement, for which I'm very grateful as the house buy can otherwise get very stressful. Thank you for all your help!
Anna · 27 March 2025
Agent replied · 15 June 2025
Thank you for your terrific 5* review and for your complimentary comments Anna. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic-every single person at Connells is amazing. They made our house search feel like a joy, they were understanding and genuinely cared for what our needs were as a family. I cannot fault Lauren, Robert, Jack and Monica- through the process it felt like they became our family. No stress whatsoever these guys only gave us the happiest of memories!
Afshan · 17 December 2024
Agent replied · 24 December 2024
Thank you for taking the time to leave us your 5* review Afshan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLauren Kelly at Connells Cambourne went above and beyond getting our house sale & purchase through. We cannot thank her enough, highly recommend.
We would also like to thank Andrew for sorting out our mortgage for us.
Kirsty · 17 September 2023
Agent replied · 13 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEverything went very smoothly from start to finish - thanks so much for all your help getting us into our first home!
Ruby · 16 May 2024
Agent replied · 13 June 2024
Many thanks Ruby for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional service, the whole process was smooth and efficient. We received a sale offer within just a few weeks of the estate agent approaching us. Highly recommend!
Arun · 28 October 2025
Agent replied · 27 December 2025
Thank you for your glowing review! Our team strives to deliver top-notch and efficient service to every client. We are thrilled to hear that you had a smooth experience and a quick sale offer. Thank you for recommending us - it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAn honest experienced local agent who handled my sale amazingly! Thank you to the whole team
Carol · 16 February 2026
Agent replied · 16 April 2026
"Thank you for your kind words! We take pride in providing top-notch service to our clients. It was a pleasure working with you and we appreciate your trust in our team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe used Connells for both sale and purchase for our house move. Lauren valued the property, giving clear information about different price strategies from the ceiling price to the ‘sell it quick’ price. After agreeing our price point and the property going onto the market, our house sold after just 4 days on the market for close to the ceiling price. Rob has been extremely helpful in keeping communication across the chain smooth, and is reliable in finding out in a matter of minutes what it can take a solicitor weeks to find out! We would strongly recommend Connells and would happily use them again in future.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 25 August 2021
★★★★★ 5/5
GoogleI worked with Lauren at Connells, and I can honestly say she was amazing to work with. She was speedy, but had brilliant results. She gave her honest views which led us to selling our property for more than I had hoped for, she was clear about everything from the start, she chased people and got problems sorted quickly, and all this with a friendly smile and lots of laughter. I would highly recommend Connells, but Lauren in particular shone through.PositiveResponsiveness, Quality, Professionalism, Value
Emma · 14 June 2021
★★★★★ 5/5
GoogleAbsolutely amazing team. So helpful and kind.
Juliet · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to know that our team went above and beyond to provide you with exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe really appreciated how the Connells team made us feel like valued and important clients. They always picked up the phone, addressed our questions, queries or requests as quickly as they could, and walked with us the whole way through to completion. It wasn't just about the house sale, and Rob and George were fantastic people to work with - not your stereotypical estate agents - just great people.PositiveResponsiveness, Quality
Blake · 25 August 2022
★★★★★ 5/5
GoogleWe have received a brilliant service during our purchase Journey, from arranging viewings, to mortgage advise, and offer. Thanks to Andrew, Robert, Lauren and Jack.
Zahra · 17 September 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHouse moves suck.
Connells were the ones keeping things on track for us and stepped up when things …
Sam · 16 November 2025
Agent replied · 27 December 2025
Thank you for taking the time to leave such a detailed review! We are so glad that our team at Connells was able to make your house move less stressful and provide extra support when needed. We are grateful for your trust in us and wish you all the best in your new home. Kind regards, Lucy, Customer Feedback and Support Team
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