Trusted Agent profile · Cambourne

Connells Cambourne reviews

4.8

★★★★★ Excellent

154 reviews across 1 platform

Caxton House, Broad Street, Cambourne, CB23 6JN

Connells's office in Cambourne, at Caxton House, is rated 4.8 out of 5 across 154 reviews on 1 platform, including 154 Google reviews rated 4.8.

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4.8 / 5

154

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cambourne office, from every platform, shown as written. First names only.

5/5

Google

I couldn’t recommend Connell’s enough, they’ve been fantastic. I had my property on the market for 6 months with another agent with little or no interest, then within 8 days of it being on the market with Connells I had 3 viewings and it got sold. Alex and Lauren have been great throughout the whole process keeping everyone informed on the progress of the sale. I wish I had gone to them when I first put my property on the market!

Gemma · 15 June 2019

Agent replied · 13 June 2024

Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Connells team provided a five-star service!

1/5

Google

If you are thinking of selling your house, I recommend you think twice, because they will have zero respect for you. The only thing they care about is the person buying the house. During the sales, they caused a lot of stress for me and my …

A · 16 November 2025

Agent replied · 27 December 2025

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Very good experience. The team at Connells cambourne we’re always there to offer there knowledge and expertise when I needed it. No question was ever a problem and they were always happy to speak to me. Lauren from the beginning was there to help out at any cost. Through the long winded process of buying a house, Lauren was always there to support when needed and chase solicitors to ensure the purchase was meeting the deadline.

Tim · 14 June 2020

Agent replied · 13 June 2024

Hello Tim, thank you so much for taking the time to provide our Connells Cambourne office with a 5-star review. We are happy to hear about the support that Lauren provided to you with your house purchase.

5/5

Google

Excellent service from Lauren,Asst Manager in Cambourne. She was open and honest with us.Lauren’s communication skills are second to none and we cannot rate her more highly. The consummate professional with a superb sense of humour and an absolute credit to Connells. Highly recommend. Our sincere thanks Jackie and John Wood

Jackie · 18 August 2023

Agent replied · 13 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just bought a house through them, the overall experience was excellent. From viewing to making an offer all the way untill we moved. Also the house is in a very good shape which is something to thank the vendors for as well.

Khalid · 27 November 2025

Agent replied · 27 December 2025

Thank you for trusting us to help you find your dream home! We're thrilled to hear your overall experience was excellent and that the house is in great shape. We hope you'll make many happy memories there. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Connells in Cambourne have been great throughout the purchase of our house. Everyone we worked with (namely Charlie, Jack, Rob and Lesley) was helpful and friendly, and we really appreciated that there was always someone there to answer the …

Alexandra · 16 November 2025

Agent replied · 27 December 2025

Thank you for your kind words about our team at Connells in Cambourne! We are thrilled to know that you had such a positive experience purchasing your house with us and that our team was always there to provide helpful and friendly support. … More

5/5

Google

Very happy with the service Connells have provided to us whilst buying our first home. No question was ever too stupid to ask and was answered with a smile. Thank you so much to the whole team for your help and support!

Lucy · 28 October 2025

Agent replied · 27 December 2025

Hello, Thank you so much for your wonderful 5* review! We're thrilled to hear that you … More

5/5

Google

I dealt with Lauren recently regarding the proposed sale of a property and with Andy regarding mortgage matters. From the moment I first phoned Connells I was impressed. The team were courteous, friendly and genuinely helpful. Everything was explained very clearly and at no point did I feel that there was any pressure to do anything or that I was simply a sales target. I got the impression that they genuinely wanted me to do what was best for me and that they would do everything they could to help me. Would I turn to them again in future? Yes and, based on my recent experience, they would be the first company I would contact.

Christopher · 14 June 2023

5/5

Google

Connells sold our home very professionally, with good communication throughout. They also helped us find a perfect home for our family and we couldn't be more happy with them. Thank you to the whole team.

Stephen · 20 December 2025

Agent replied · 27 December 2025

Thank you for your kind words and for choosing our team to help with both selling and finding your new home. We are grateful for the opportunity and are thrilled that you are happy with our services. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Fantastic service from listing to completion. We used a competitor at first before sacking them and appointing Connells and the difference was night and day. Couldn’t recommend higher

Wayne · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words and for trusting us with your listing. We are thrilled that we were able to provide you with a fantastic experience and deliver results. It was our pleasure and we hope to continue exceeding your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Worked with Rob and his team in Cambourne throughout the sale process. It was a smooth sail and excellent customer service. Extremely professional ,patient and proactive. Would highly recommend Rob and his team.

Ashita · 21 July 2025

5/5

Google

Jack has been really helpful while showing the properties we were considering to buy. He was very switched on and knowledgeable about the properties he was showing us. Always asking for feedback on the properties as well. Great viewing experience overall.

Yigitcan · 17 September 2023

Agent replied · 13 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Friendly agents with great understanding of their clients' needs. We've met with Jack on multiple viewings, always on time, always understanding and taking feedback onboard. Each viewing felt more like a friendly meeting than a formal arrangement, for which I'm very grateful as the house buy can otherwise get very stressful. Thank you for all your help!

Anna · 27 March 2025

Agent replied · 15 June 2025

Thank you for your terrific 5* review and for your complimentary comments Anna. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely fantastic-every single person at Connells is amazing. They made our house search feel like a joy, they were understanding and genuinely cared for what our needs were as a family. I cannot fault Lauren, Robert, Jack and Monica- through the process it felt like they became our family. No stress whatsoever these guys only gave us the happiest of memories!

Afshan · 17 December 2024

Agent replied · 24 December 2024

Thank you for taking the time to leave us your 5* review Afshan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Lauren Kelly at Connells Cambourne went above and beyond getting our house sale & purchase through. We cannot thank her enough, highly recommend. We would also like to thank Andrew for sorting out our mortgage for us.

Kirsty · 17 September 2023

Agent replied · 13 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Everything went very smoothly from start to finish - thanks so much for all your help getting us into our first home!

Ruby · 16 May 2024

Agent replied · 13 June 2024

Many thanks Ruby for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional service, the whole process was smooth and efficient. We received a sale offer within just a few weeks of the estate agent approaching us. Highly recommend!

Arun · 28 October 2025

Agent replied · 27 December 2025

Thank you for your glowing review! Our team strives to deliver top-notch and efficient service to every client. We are thrilled to hear that you had a smooth experience and a quick sale offer. Thank you for recommending us - it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

An honest experienced local agent who handled my sale amazingly! Thank you to the whole team

Carol · 16 February 2026

Agent replied · 16 April 2026

"Thank you for your kind words! We take pride in providing top-notch service to our clients. It was a pleasure working with you and we appreciate your trust in our team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We used Connells for both sale and purchase for our house move. Lauren valued the property, giving clear information about different price strategies from the ceiling price to the ‘sell it quick’ price. After agreeing our price point and the property going onto the market, our house sold after just 4 days on the market for close to the ceiling price. Rob has been extremely helpful in keeping communication across the chain smooth, and is reliable in finding out in a matter of minutes what it can take a solicitor weeks to find out! We would strongly recommend Connells and would happily use them again in future.PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 25 August 2021

5/5

Google

I worked with Lauren at Connells, and I can honestly say she was amazing to work with. She was speedy, but had brilliant results. She gave her honest views which led us to selling our property for more than I had hoped for, she was clear about everything from the start, she chased people and got problems sorted quickly, and all this with a friendly smile and lots of laughter. I would highly recommend Connells, but Lauren in particular shone through.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 14 June 2021

5/5

Google

Absolutely amazing team. So helpful and kind.

Juliet · 26 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to know that our team went above and beyond to provide you with exceptional service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We really appreciated how the Connells team made us feel like valued and important clients. They always picked up the phone, addressed our questions, queries or requests as quickly as they could, and walked with us the whole way through to completion. It wasn't just about the house sale, and Rob and George were fantastic people to work with - not your stereotypical estate agents - just great people.PositiveResponsiveness, Quality

Blake · 25 August 2022

5/5

Google

We have received a brilliant service during our purchase Journey, from arranging viewings, to mortgage advise, and offer. Thanks to Andrew, Robert, Lauren and Jack.

Zahra · 17 September 2023

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

House moves suck. Connells were the ones keeping things on track for us and stepped up when things …

Sam · 16 November 2025

Agent replied · 27 December 2025

Thank you for taking the time to leave such a detailed review! We are so glad that our team at Connells was able to make your house move less stressful and provide extra support when needed. We are grateful for your trust in us and wish you all the best in your new home. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Cambourne

How many reviews does Connells Cambourne have?

Connells's Cambourne office has 154 reviews across 1 platform: 154 on Google.

What is Connells Cambourne's rating?

Connells Cambourne is rated 4.8 out of 5 across all 154 reviews, and 4.8 out of 5 on Google from 154 reviews.

Where is Connells's Cambourne office?

Connells Cambourne, Caxton House, Broad Street, Cambourne, CB23 6JN.

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