Trusted Agent profile · Camberley
★★★★★
754 reviews across 2 platforms
66 Park Street, Camberley, GU15 3PT
Seymours Prestige Homes's office in Camberley, at 66 Park Street, is rated 4.4 out of 5 across 754 reviews on two platforms, including 183 Google reviews rated 4.8.
Every review we hold for the Camberley office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent estate agents
Excellent estate agents, young, vibrant, experienced agents. Paige was especially brilliant, helpful and a pleasure to deal with. I would recommend. No matter what problem during the selling of my house, they were able to find solutions.
Kind words Angela, thank you. We've been moving people for over 30 years now which is a long time and with that comes knowledge to navigate the bumps. Its been a pleasure to help.
5/5
TrustpilotWe have been so pleased with the…
We have been so pleased with the fantastic service that the Seymours team have provided us in buying & selling our house.They have been so professional from the start to finish and we can not recommend them enough. A special thank you to Lloyd, Zo, Archie, Luca, George & Nicola and their team for all their hard work.Many tks Luigi & Dina
The team will be so pleased to hear this Luigi, it means a great deal. Thanks for taking the time to review us.
5/5
TrustpilotGreat service
Great service from first viewing to completion. Clare was honest and not pushy but maintained good communication throughout and James managed to negotiate a fair price and was always friendly and attentive. Highly recommended. Thanks to James, Clare and the rest of the team.
Thanks Josh. It's been a pleasure to work with and share the property journey. If you're passing, pop in and say hi.
5/5
TrustpilotProfessional yet so friendly
Our house went on the market just before the interest rates went the wrong way! This made selling very hard, price had to drop but Seymour’s showed dogged determination. We took it off the market over Christmas to give us a break but they contacted us early January to say it could be a good time and they sold it in a fortnight. Always professional and so friendly. Respectful of our home and that this was an emotional move for us. They know the area and they know the market. Highly recommend the whole Knaphill team.
Great to hear Sally and thanks for the review. We've been in Knaphill for nearly 20 years and we also live locally as well so we know the market well and feel apart of the neighbourhood.
5/5
TrustpilotFirst class service
Very happy with the whole process of buying and selling property though Seymours. The agents, in particular Ryan and Jonny have been so helpful and courteous and very professional. I would recommend Seymours without hesitation.
That's really kind Mary, thank you so much. Its been a pleasure to work with you.
5/5
GoogleFemi Fatunwase was very professional and friendly in his greeting. He did an awesome job in showing us around the flat. Was very good at follow up responses and assisting where possibly. Would highly recommend him.
Rose Marie Sagar, we're glad you had such a wonderful experience with us!
1/5
TrustpilotExperience of a prospective buyer…
Experience of a prospective buyer: Seymours have a group of staff who are friendly and good at organising viewings on short notice which fitted around our hectic lifestyle with a young child.As a buyer we did feel though we were not valued at all by Seymour’s. The communication with us through the offering process was really really bad and often the information passed to us was in a inaccurate or hours late. Buying a property in the UK is stressful enough without poor communication from estate agents like Seymour’s.Across two properties we were interested in we found Seymour’s had created long chains (all including Seymour’s properties almost exclusively) which were susceptible to falling through. Limited efforts were made by Seymour’s in the negotiation process with the default position being ‘best and final’ (even with very few interested parties) which I don’t think benefited either buyer or seller as offers then seemed to fall though regularly. I would also suggest best and final rules are more closely observed including deadline for offers. I understand the challenges Seymour’s face but our experiences with them (on life altering decisions) were regularly upsetting and emotionally draining.
Hello Matt. Thanks for taking the time to share your experience, your insights are really valuable to us as they will help us look at our processes. We do have a large market share in the area which is why we often have more than one client involved in a the same chain, equally each client asks that we try to achieve the best price for their property. When there is more than one individual interested, often the best way is to request best and final offers. Clearly an issues can arise where an offer is made and then the individual changes their minds afterwards, which they are entitled to do as every offer and transaction is "subject to contract" by law.In all instances, we have to operate within the laws and regulations, all of which feel archaic at times and we are are a company that lobbies for change. Every person in a transaction, be they a buyer or a seller is really important to us. Experiences that are upsetting or emotionally draining are a concern and ones that we try our best to eliminate wherever we can.
5/5
TrustpilotSimon Kelso at the Guildford branch was…
Simon Kelso at the Guildford branch was amazing, so helpful and reassuring and nothing was too much trouble for him,made selling nice and easy. Thank you from Andrea.
5/5
GoogleCan't thank Seymours enought for making the renting process very smoothly and quick. (special thanks to Femi Fatunwase). The process was straight forward and easy to follow. They are always willing to help and resolve any queries promptly. Highly recommended.
Savage Original, thank you so much for the positive review!
5/5
TrustpilotExcellent teamwork ...
Everyone we dealt with was professional, efficient, friendly and helpful. In particular, our thanks to Chris who did a great job negotiating and Phil who was welcoming, courteous and put us at ease during viewings.
Thanks for the feedback Jan. We're glad to hear about your experience with our team, especially Chris and Phil. We strive to provide professional, efficient, friendly, and helpful service to all our clients.
5/5
GoogleSeymour's marketed my apartment through Aaron Williams of the Camberley Office and immediately had 7 groups viewing the property, of which two made offers. One family was chosen and then Annalise Beer of the Woking Office took over the process which was then seemless until the tenants moved in. I must say, throughout, Seymours acted in a very professional manner and were easy to work with. I commend Aaron and Annalise and we are hoping for a successful relationship.
Miles Clarke, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Seymours Estate Agents Camberley.
5/5
TrustpilotThe team were flexible in arranging…
The team were flexible in arranging viewings at short notice and from the point of offer being accepted, Simon the move manager was brilliant. Highly recommend Seymours!
1/5
TrustpilotSeymours Woking, Dishonest, Exploitative, just awful
Renting a 2-bed property through Seymours Woking was a deeply regrettable experience. From day one to the final day of tenancy, their behaviour was marked by dishonesty, pressure tactics, and complete disregard for tenant rights.
5/5
GoogleAaron was a great help, kept us informed of any developments, find a tenant for our house within a week, example how good he was, the other estate agent I have been using, couldn't find a tenant for over a month. Have used them before and will continue to use it.
Thank you Natalia, means so much to have a 5 Star review we will be sure to pass on you comments to Aaron.
5/5
GoogleGreat agents, helpful and supportive! Kyra was friendly and well informed on the details of the property and surrounding area, which made the viewing a very positive experience.
Michael Stokes, thank you so much for the positive review!
5/5
TrustpilotVery good experience
I would like to thank all the team at Seymour’s Addlestone in making our house sale as smooth as possible They are all very professional also helpful and understanding. We would not hesitate to recommend them. Thank you David and Sally
We've said it before and we hope to keep saying it - we can never want more than to be recommended by our customers. Thanks David and Sally, much appreciated.
5/5
TrustpilotSeymours Staines Branch
Mark from Seymours, Staines branch made the choice easy on what Estate Agents on the area to choose. He is down to earth, highly knowledgeable in the local market and area. He made no unrealistic promises (unlike other Agents). Only a promise that he and his team would work hard to sell our property....Mark kept to his word.We accepted an offer within a week after numerous viewings. I was kept up to date with all processes. Everything was running smoothly until the buyers pulled out at point of exchange The same week the housing market took a dive! The team got straight back on the task finding appropriate potential buyers and we soon accepted an offer. This process was quite long and and not as straight forward as the first (no fault of Seymours.) But again we were kept up to date, Alan and Billy kept on top of actions. Choose Seymours, they work hard, get to know your home, they match suitable potential buyers to your property. The team are helpful, friendly and approachable. Thank you Mark, Gary, Sohail Billy and especially not forgetting Alan who continuously kept me updated and gave a nudge when needed to help move to completion.
5/5
TrustpilotSeymours has played a major role in…
Seymours has played a major role in helping us to achieve a successful house sale following our dreadful experience with another local agency which was very rude and lacking professionalism.We were extremely disappointed with this first agent who wasted 2 precious months during the summer time where the house market price was at its best to sell our property. This left us sceptic as to being able to trust another agent again. That was until we contacted Mark (Seymours) who managed to convince us to give it a try again with his agency appreciating that he and his team had also managed to sell successfully another house in our same street with a neighbour we knew quite well. We are forever grateful for Mark’s support who has shown a high level of expertise and professionalism during the time our property was on sale on the market. He played an important role in providing an accurate and realistic valuation of our property and in reinsuring us about the unique opportunity we had before the winter came, at a time where we were dealing with multiple personal challenges in our life. We would also like to thank his team and more specifically Simon, Alan, Billy, Gary and Sahil who also helped by maintaining a smooth communication during the entire process. They were extremely professional, very kind and their approach were smooth, removing any ambiguities and/or misunderstandings during the entire process. I have no hesitation in recommending Seymours to anyone hoping to sale their property successfully. Thank you again to all the Seymours team for all their help and commitment. We wish you all a great year 2023 filled with more happy clients like us.
5/5
GoogleFemi has been extremely helpful throughout our moving process. He is quick to respond to emails and his communication is great. The process couldn’t have gone smoother. Thank you Femi, for making it a great experience 😊 …
Paige Doolan, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleThe Lettings team at Seymours Camberley were great, very helpful and always available to answer questions / quickly deal with issues. Thank you to Aaron, Femi and also Melanie who helped me get my full deposit back hassle-free.
Thank you again for taking the time to let us know how we did. We hope you have a great day James Taylor, thank you for sharing your positive experience! !
5/5
GoogleAaron was fantastic from start to finish, always helpful and really went above and beyond to make the whole process stress-free. Can't recommend him enough!
5/5
TrustpilotExcellent and friendly service
We just completed our sale with Burpham office this week. Tracey and Ellyshia were very supportive and more than happy to help or chase our sale wherever needed, making it as stress free as a sale can be. Couldn't recommend them highly enough and will be sure to use them again in the future when I next move!
Hello Sarah, thanks so much for the kind words which both Tracey & Ellyshia will be delighted to hear. Look forward to helping you again in the future. #YourPropertyPartnerForLife
5/5
TrustpilotOutstanding
From start to finish, an outstanding service. Every staff member was responsive, communicative, helpful and informed. No false promises, no hidden costs, no pushy sales people, no outrageous contract conditions. I can my recommend Seymour’s highly enough!
Joanna, if there's one thing we're all about it's No false promises, no hidden costs, no pushy salespeople, no outrageous contract conditions. We only treat people the same we we expected to be treated. Thank you so much for the comments.
5/5
TrustpilotFriendly and helpful agents
A wide selection of properties available, all agents are friendly, responsive and helpful. Information is always passed from one agent to the next, so you always feel looked after. Property search was fast and very efficient so highly recommend!
A recommendation is the biggest thing we can hope for. Thanks for the review Tunde.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Seymours Prestige Homes's Camberley office has 754 reviews across two platforms: 183 on Google, 571 on Trustpilot (across the whole business).
Seymours Prestige Homes Camberley is rated 4.4 out of 5 across all 754 reviews, and 4.8 out of 5 on Google from 183 reviews.
Seymours Prestige Homes Camberley, 66 Park Street, Camberley, GU15 3PT.
