Trusted Agent profile · Camberley
★★★★★
599 reviews across 2 platforms
85 High Street, Camberley, GU15 3RB
Orchard's office in Camberley, at 85 High Street, is rated 4.8 out of 5 across 599 reviews on two platforms, including 426 Google reviews rated 4.8.
Every review we hold for the Camberley office, from every platform, shown as written. First names only.
5/5
GoogleWe bought our first property through Orchard. They are a friendly team and always all ears to hear us out. We had our fair share of hiccups during the process due to the long chain, while the entire team was helpful and understanding, it was Jasmine Robinson who actually ensured the deal went through. The patience with which she handled the deal and and saw it to completion is highly appreciated. A fab team overall.
3/5
TrustpilotOrchard representatives were generally…
Orchard representatives were generally helpful, and friendly during my tenancy. However, if they truly pride themselves on their reputation then they need to consider reviewing the type of landlords that they choose to partner with. Having lived in an insect infested flat for ~2 years where the landlord refused to accept any responsibility, and all the pain and spitefulness received inbetween, my experience with Orchard has been completely tarnished. Orchard also allowed the landlord to charge ridiculous deductions from our deposit. For example £5 for a supposedly missing door stop?? £84 for a toilet seat that was broken by Orchard's recommended cleaner. With no photographic proof, I had to make the decision to pay this huge sum to avoid further mental stress. Good luck to anyone renting a property owned by the Fulliloves.
5/5
GoogleMs Sakhti from orchid estate agents helped us out every time. We just moved to our new property and every time she look after us until we got the keys. She is so sweet and her way to manage everything is so good.
5/5
Google5 stars for Jasmine. She has shown us around several properties. Has been prompt, super friendly, knowledgable and professional. She gets our feedback quickly for the vendors and has been in touch with us to show us properties before coming to the market. Although we haven't found our property through Orchards, the properties shown to us have all been very close to ticking all our boxes!
5/5
GoogleHayley has been incredibly helpful and supportive throughout! Thank you Orchard by Bridges
5/5
GoogleSelling my property through Orchard in Camberley was a good experience, guided all the way and make the whole process so simple, would highly recommend.
5/5
TrustpilotExcellent service from Orchard and…
Excellent service from Orchard and Rebekah Russell was outstanding
Hi Tyron, Thanks you so much for your feedback it really is appreciated! Regards Rebekah Russell - Negotiator
5/5
GoogleDan and Keah were extremely helpful in finding our new home. Great communication from them. Will definitely use them again
5/5
GoogleLily Garner is a highly diligent, cordial and professional Agent. She managed to secure the property we liked within hours.
5/5
GoogleDan Dwyer was extremely helpful, answered all of my questions. Friendly and supportive service and follow up. Definitely recommend Orchard
5/5
GoogleGreat service from Louis and Will. Both very knowledgeable about the property and surrounding area, very helpful. Thank you both!
5/5
GoogleI have used Orchards for all of my property sales past & present with confidence & Will Rosten has always lead a professional, efficient & friendly team who listen to your needs. The market evaluation & feedback is always on point & they certainly know how to get the viewings. Selling a property can be a stressful time & Orchards provide reassurance & resolve. I have just exchanged contracts on a sale that began just after the first Covid lockdown & look forward to completion next week. Thank you again Orchards.😁PositiveResponsiveness, Professionalism
5/5
GoogleI have used Orchards for all of my property sales past & present with confidence & Will Rosten has always lead a professional, efficient & friendly team who listen to your needs. The market evaluation & feedback is always on point & they certainly know how to get the viewings. Selling a property can be a stressful time & Orchards provide reassurance & resolve. I have just exchanged contracts on a sale that began just after the first Covid lockdown & look forward to completion next week. Thank you again Orchards.😁
5/5
GoogleOrchard were great throughout our purchase. Jasmine did a brilliant job - thanks Jaz - and the move went well. Recommended!
5/5
TrustpilotDelighted to recommend Orchard.
After our initial meeting with Will we were happy to place our home sale with Orchard as they clearly knew the Camberley house market extremely well. Our whole experience with the Orchard team was a pleasure and culminated in a successful sale. We would thoroughly recommend Orchard to anyone contemplating selling their house. Peter and Lexie G
Dear PeterThank you so much for the complimentary review, we hope you enjoy your new home.Kind regardsOrchard
3/5
TrustpilotGreat to contract signing,
The initial meeting and the valuation for renting and contractual was brilliantly handled and the process of securing a tenant was excellent. However the communication within the back office was not so good and the layout of the statements is not good; I am experienced in letting statements and even I had trouble interpreting it.
Dear Mr Blackwell, Thank you for your review and custom. Although we are pleased that you were happy with our marketing services, we are disappointed that you found our after-sales service less satisfactory. As a request was made to deal with a financial transaction outside of our normal processes, the account statements we sent you became a little more complex than they would usually be. We pride ourselves on good communication and a seamless service, so we will take all necessary steps to ensure that our team understand your feedback and learn from it. Kind regards Daniel Pockett MARLA Director
5/5
GoogleWe recently let our house through Bridges and had an excellent experience. Sakthi in particular was incredibly professional, helpful and responsive throughout the whole process. …
5/5
GoogleReally nice estate agent that showed me around Louis R. Waited patiently and was very friendly and polite, thank you
5/5
TrustpilotGreat team!
Having just exchanged on our property I just wanted to say what a great service we've had so far from Orchard. Will and the rest of the team have worked tirelessly in finding us a suitable property ensuring we met our very specific timeframes! I wouldn't hesitate in recommending them! Thanks again Guys!
Hi Sarah,Thank you so much for your feedback, it means so much to us to get this!RegardsWill Rosten - Partner
5/5
TrustpilotWould Never Use Another Agent Again, Always Orchard.
Used many estate agents before and it has always been a very stressful time. Have used Orchard a few times now, and they always take all the stress away, and deal with all stages of the chain to always keep me informed. Not to mention they have always been the best negotiators.
Hi Ryan,Thanks so much for your feedback, as ever, a pleasure to help you. Looking forward to the next time :)ThanksWill & the team at Orchard
5/5
TrustpilotFirst time with orchard lettings
I've never heard of orchard lettings until my recent move . Really happy with my service and particurly Rachel O'brien who was always super profefional but with a warm and friendly personality . She made sure everything ran smoothly for me. I'd definatly recommend orchard lettings to any of my friends .
Dear TheresaMany thanks for writing such a positive review of your experience with us and for mentioning Rachel specifically. We hope you enjoy your new home.RegardsJo & The Orchard Lettings Team
5/5
GoogleRahim and the rest of the team were very helpful in getting us across the line to completion. Thank you so much
5/5
GoogleOrchard by bridges is professional, efficient and courteous and always respond immediately to any queries throughout the whole purchase process. The swiftness of the Orchard by bridges and their work ethic was exceptional. I would like to thank especially to Daniel Findlay for his help throughout my house purchase. Daniel has very pleasing personality and true professional in his dealings. I would highly recommend to use Orchard by bridges!!!
5/5
GoogleExcellent service from start to completion. David was outstanding in his customer service. Efficient helpful and always in regular contact
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