Orchard Camberley reviews

★★★★★ 5/5

Google

My Agent Dan Dwyer is super helpful and super efficient, helped a lot in our relocating. We will definitely refer him to my friends! Thank you so much!

Tiffany · 30 March 2024

★★★★★ 5/5

Google

Hayley, sales progressor at Orchard by Bridges, was amazing. Brilliant communication, prompt responses and kept the whole chain moving. I can’t thank Hayley enough for the time she spent on our sale and purchase.

Ruth · 20 November 2023

★★★★★ 5/5

Google

Fantastic customer care. The support they gave us was amazing. Highly recommended for anyone looking to sell or buy. A pleasure to deal with and communication is first class. Especially Hayley who updated us . Thankyou

Neale · 28 September 2023

★★★★★ 5/5

Trustpilot

House Sale

Excellent service throughout sale of house. All staff I encountered were polite professional and friendly. Special thanks to Will, Rebekah and Dan. Would recommend calling these guys to sell your house.Alan Turnbull

Alan · 23 July 2018

★★★★★ 5/5

Trustpilot

Couldn't Ask For More

After an easy purchase through Orchard in 2015 we decided we also wanted to put our house on the market with them in January. The team are so easy to deal with and they sold our house within 2 days of it being on the market!!Rebekah dealt with all of our viewings and post sales support and was fantastic from start to finish. Communication is absolutely spot on - so nice to be given feedback on every viewing and have quick answers to questions. We wouldn't go anywhere else for selling our property in the future. Cheers guys!!

Ryan · 20 March 2018

★★★★★ 5/5

Trustpilot

We can not thank everyone at Orchard …

We can not thank everyone at Orchard enough, Rebecca especially has been absolute wonderful, being first time buyers and being new to this whole process, they were so understanding, always available and always polite and couldn't do enough more for us. They were always one step ahead and always new what we needed to do. The description for our new place was exact to the paper work and any changes we knew instantly. Thank you to everyone for making this stressful time for us, less stress!

Mr · 14 November 2017

★★★★★ 5/5

Trustpilot

We can not thank everyone at Orchard …

We can not thank everyone at Orchard enough, Rebecca especially has been absolute wonderful, being first time buyers and being new to this whole process, they were so understanding, always available and always polite and couldn't do enough more for us. They were always one step ahead and always new what we needed to do. The description for our new place was exact to the paper work and any changes we knew instantly. Thank you to everyone for making this stressful time for us, less stress!

Mr · 14 November 2017

★★★★★ 3/5

Trustpilot

Were sold on the personable director …

Were sold on the personable director and non-estate agent feel to them. Eventually did a good job, but the first month when the director who sold Orchard to us was on holiday was very poor with the marketing of our house appearing to be well below par. Seems to me that this agent depends on a small number of top rate individuals but when they're not present standards drop. Was this £10k of service and would we have sold for a lower price or more slowly with someone like Purple Bricks?....I'm not so sure.

GG · 3 October 2017

★★★★★ 4/5

Trustpilot

Great work

It is said that moving house is one of the most stressful things you ever do and they are not wrong. After accepting an offer from a cash buyer, we thought the sale would be straight forward. This was not the case but praise and persistence must be given to Hayley Levy in particular and David Ramon for pushing through with the sale for us. We managed to get the house we wanted and are settling in well.

Carolyn · 11 January 2024

★★★★★ 1/5

Trustpilot

Worst estate agent in Camberley?

Received an offer from a purchaser who was supposed to be financially ‘vetted’. An exchange date was proposed for 2 months later (straight sale no chain). 4 days before supposed to exchange, buyer has not applied for searches, not applied for a mortgage. When I asked the agent to put the house back on the market, he refused, saying ‘it’s not like we had a queue of buyers for your house’. Tied into a twelve week ‘contract’ I couldn’t go elsewhere. Unsurprisingly enough, the sale fell through after 2 separate mortgage valuations, applications, were declined, so basically, purchasers do not have big enough deposit. I have been mislead throughout, with different information, from different members of staff, and now to top it all off, they are insisting that I have to wait 21 days for a ‘notice’ period to expire, meaning I cannot sign up with a reputable agent. Appalling service, appalling attitude towards their ‘clients’, you know, the ones who pay commission and in affect their wages. This has had an awful impact on my family, my finances, and my health, but they do not care. I highly recommend you avoid using this company, if, you wish to be treated with respect, and would like a basic level service. Avoid, in my opinion.

John · 16 November 2023

★★★★★ 5/5

Trustpilot

Would recommend to friends, family and beyond - a pleasure to deal with

My wife and I chose Orchard having had 3 estate agents to the house and were clearly the most professional. Despite all 3 giving a similar valuation, Orchard came armed with “actual” research to back up their claims drawing on other recent, local sales to justify their claims. The others came with a Right Move survey which in honesty, I could have done myself. Will (who I dealt with) was very personable and not at all pushy. Despite being (fractionally) more expensive than the other two, we liked the way in which Orchard portrayed itself and its company ethos. Having given the tour to the sales team I felt very comfortable leaving them a key knowing they would represent the house in its best light and they were all enthusiastic and respectful when there.Post sale, Seymone in the office gave regular and useful updates and I never needed to chase her once. The advice given throughout (what was a very long and protracted process due to others in the chain) was really appreciated and the support given was invaluable. It would have been much more stressful had Simone and Will not been on the end of a phone.Overall, I will highly recommend Orchard to any of my friends and family, safe in the knowledge they would receive a professional and friendly service and achieve the maximum market value for their home. Orchard alleviated a lot of the stress of moving house and both my wife and I are very thankful.

Mr · 23 February 2017

★★★★★ 5/5

Google

I would like to say a massive thank to David Ramon for everything and waiting for my house. His team have been great, the transaction has gone through with out a hitch, thank you all so much x

Mandy · 9 June 2023

★★★★★ 5/5

Google

Our experience with Dan was great, he was there early and was very welcoming. He showed us and told us everything we need to know about the home and we had a great discussion about ourselves as individuals, great guy.

Nathaniel · 8 April 2023

★★★★★ 5/5

Google

Highly recommend using Orchards Camberley, particularly David Ramon (Sales Manager) has been a pleasure to work with, very professional, diligent, great results (sold our property at a fantastic price in no time at all) and has been ever so helpful even with providing advice on our next purchase.

Lucia · 7 June 2022

★★★★★ 4/5

Google

Good experience of Orchards, especially Hayley, who progressed the process against a tide of irritations and delays (from others in the Chain, I would hasten to add), with humour and dedication to the task! Thank you!

Tim · 20 July 2023

★★★★★ 5/5

Google

David has been an absolute pleasure to deal with and has been very supportive and helpful with any questions we have had about the sale, he has been very efficient with answering emails and phone calls and overall we are very happy with the service we’ve received.

Shannon · 7 June 2022

★★★★★ 5/5

Trustpilot

Professional and trustworthy Lettings Company.

Orchard Lettings have been superb helping me find suitable long-term tenants for my family home whilst we spend some time abroad. They guided and prompted me all the way whilst we were going through a potentially life changing experience. I felt confident I could pick up the phone and ask questions whenever I needed to and am extremely happy that they are managing my property so we can get on with our new lives without worrying. Excellent service.

Ann · 26 November 2017

★★★★★ 5/5

Google

Thanks to Hayley for all her hard work on getting the sale over the line. It wasn’t the most ‘easy’ of chains…. But we got there! Thanks Hayley Sarah and Glen

Sarah · 6 November 2023

★★★★★ 5/5

Google

I sold my house with Orchard in Camberley. Jasmine Robinson was very professional and helpful! Jasmine keeped in contact with me and was always heppy to answer any questions that I had and helped me when I needed advice! Thank you JasminePositiveResponsiveness, Quality, Professionalism, Value

Julie · 27 August 2022

★★★★★ 5/5

Google

We purchased a property through Orchard Estate agent . We dealt with Jasmin and David . Throughout the process , the services were totally professional and we were kept informed of the sales progress . Thank you

S · 8 May 2023

★★★★★ 5/5

Google

We purchased a property through Orchard Estate agent . We dealt with Jasmin and David . Throughout the process , the services were totally professional and we were kept informed of the sales progress . Thank you

Sanjeev · 7 May 2023

★★★★★ 5/5

Google

I have just exchanged on a property bought through Orchard and wanted to thank Jasmine for all her support through the process. She was very polite and professional and kept me informed of all aspects of the purchase throughout the process. Thank you Orchard and Jasmine.

Neal · 7 June 2022

★★★★★ 5/5

Google

Dan was really great, got everything turned round for me and my buddy so quickly and was on it with his responses through emails. Can’t thank him enough for all his help, great member of the team at Orchard

Dom · 7 February 2023

★★★★★ 5/5

Google

Petra is a fantastic client manager. Great interpersonal skills and a big thanks assisting us to secure our future home. Hopefully we will exchange and complete soon.

Masood · 12 December 2023